I keep getting error 3253 "network connection was reset" whenever I try to download anything. My network connection is fine; I am only having troubles with iTunes. I can eventually finish a download, but it takes a half dozen tries or more. Anyone?
Mac Pro
Downloads are working correctly since latest update from yesterday.
Either it was a bug in iTunes or in the OSX itself.
I rather think it was the OSX, because the bug occurred to me after a OSX update and not after an iTunes update.
Today I downloaded the iTunes extra from the movie the hobbit with a total of 15 GB in one try.
So apple was aware of the problem the whole time and did not say a single word to their customers. I'm really angry about suchg a behaviour, because I wasted a total of 2 days to try out the possible solutions sent from the support team.
@Apple: this is not the way to keep customers, this a way to get rid of them! Just think about it .... I'm close to being done with Apple !
Hurry!!! it seems the latest iTunes and OSX updates have fixed the problem for me also...
ALL 5 downloads have now completed without error!!!
Shame Apple couldn't be grownup enough to accept this as an error to save everyone the hassel of hunting down resolutions or alternatives.
Indeed, it does appear to be fixed. It's either that something's changed out in server land and the networks between or update roll-outs have had an effect (two machines completed their Win8.1 updates on Friday morning also). Only one error on May 11 (see previous entry) but yesterday morning & this morning, no errors over 21 SD episodes downloaded or +13GB.
All I can say is I'm glad I didn't mess about too much with my network trying to solve this. Things are hard enough already trying to figure out how to upgrade securely to a new 8-port router without these shenanigans.
Is Comcast your ISP, by any chance?
No, Time Warner Cable.
Can you connect to a different network, such as a public Wi-Fi hotspot, or the hotspot created by a phone? If you can, please do that and test.
No, I cannot.
I'm having the same problem. Comcast cable internet. When is someone going to post a solution! Please?
Add me to the list... Having purchased n HD movie via itunes it just keeps telling me that 'the network connection has been reset'...
Really annoying!!
apple fix this
same error, same time frame
comcast
So it looks like my problem stopped when I got my entire comcast bill up to date. Coincidence?
Yup, it's coincidence. I've been having this for weeks now, and I'm on Suddenlink, not Comcast.
This is Apple's problem, not any one ISP's.
Error 3253
