Error 3253

This problem just began for me in the last month. Pretty irritating. I've really only had the problem downloading movies, but I get the -3235 error about 5 to 10 times per movie and have to continue to restart the download process until I chug along to the end of the download. Luckily, the download picks up where it left off. I have a 15-inch Macbook Pro, Early 2011, 2.2GHz Intel Core i7. I use iTunes 10.7 (didn't like iTunes 11). Never turned Genius on and do not use simultaneous downloads. Tried resetting my DNS connections to open Google sites (208.67.222.222 and 208.67.220.220), but it made no difference. My carrier is ATT and I'm on a DSL with a fiber optic line at the street.

apple fix this

same error, same time frame

comcast

Hey I been having this same problem for over a week now. I contacted apple support about 5 times and I think I talked to every senior tech there about this problem. We have done every trouble shooting to solve this problem but no luck. I told them that the problem is in iTunes not my computer. Well they logged into my computer to check it out and found nothing. So now they gave me a program that records everything that happens while the download is running and until it errors out. We'll it error out in 5 minutes of the download and I sent them the package file for them to see what's going on. The file was sent to the iTunes engineers. Now I got to wait to see what happens. Hopefully they will fix it soon. Right!!

So it looks like my problem stopped when I got my entire comcast bill up to date. Coincidence?

Yup, it's coincidence. I've been having this for weeks now, and I'm on Suddenlink, not Comcast.

This is Apple's problem, not any one ISP's.

Further to latest posts by Baumgartner17 & WarrenO, got through 523MB of a 1.35GB (33 minute) download (Governed As It Were By Chance / Orphan Black) before encountering my first & only Error 3253 this Sunday morning.

Click. Click.

Can't chalk it up to catching up with my ISP's bill (Canada>RogersNetwork>TekSavvy>ITunesOnWin8.1u1) though as that's been in order from before this started and has stayed in order. Warren0 probably has it right.

Perhaps our telecom oligopolies are spending too much time in their boardrooms figuring out how to take over as our only providers & content creators while spending not enough time making things that actually work? There's Apple, caught in the crossfire? Or it's just Apple being Apple?

Maybe there's more out in the blogosphere about this... time to hunt.

On the bright side, only one error is better than several.

I have started having this same issue the past few weeks. It effects both Windows and Mac machines. I do not buy into the ISP because this is only a problem with iTunes downloads. I can download 3 or 4 gig files from any other source without any issues what so ever. Additionally I can stream from my Apple TV without any issues and can do so all day. Apple support is useless because they don't listen and think Apple products don't have issues. What sense does it make to suggest resetting my account to redownload all my content again?

1) downloading is the problem

2) if this happens with new purchases what does that have to do with old purchases?

3) how is it my ISP when it's only iTunes that is effected?

Apple products are great until there is an issue then they are worse than Windows because for one they don't give you the tools to troubleshoot on your own. Second because Apple doesn't seem to have the support infrastructure in place to support their products.

I'm about done with apple and will start looking into other options for my media purchases.

Yeah, this isn't an ISP issue. This has been happening with my iTunes downloads and nothing else. I frequent Rifftrax.com and download both the HD MP4s and DVD ISOs. Never an issue. I work as a freelance video editor and have to download large files on a regular basis. Never a problem there, either. Between just those two alone, I regualrly download files between 1.5 GB up to 30 GB and they go through without a hitch and in a timely manner. Anything over 200 MB in iTunes? Not a chance. I rented Wolf Creek 2 the other night and it took me over an hour just to get it all downloaded! A simple 3.5 GB file from any other source never takes me more than between 5 - 10 minutes, but iTunes doesn't seem to be able to handle it. It's getting very frustrating.

NEWS FLASH !!!!!! I finally heard from the iTunes engineers about this error 3253. They said that they are investigating the problem. They should fix it soon. We hope! That's all for now. I keep you all posted . Later.

Downloads are working correctly since latest update from yesterday.

Either it was a bug in iTunes or in the OSX itself.

I rather think it was the OSX, because the bug occurred to me after a OSX update and not after an iTunes update.

Today I downloaded the iTunes extra from the movie the hobbit with a total of 15 GB in one try.

So apple was aware of the problem the whole time and did not say a single word to their customers. I'm really angry about suchg a behaviour, because I wasted a total of 2 days to try out the possible solutions sent from the support team.

@Apple: this is not the way to keep customers, this a way to get rid of them! Just think about it .... I'm close to being done with Apple !

Hurry!!! it seems the latest iTunes and OSX updates have fixed the problem for me also...

ALL 5 downloads have now completed without error!!!

Shame Apple couldn't be grownup enough to accept this as an error to save everyone the hassel of hunting down resolutions or alternatives.

Indeed, it does appear to be fixed. It's either that something's changed out in server land and the networks between or update roll-outs have had an effect (two machines completed their Win8.1 updates on Friday morning also). Only one error on May 11 (see previous entry) but yesterday morning & this morning, no errors over 21 SD episodes downloaded or +13GB.

All I can say is I'm glad I didn't mess about too much with my network trying to solve this. Things are hard enough already trying to figure out how to upgrade securely to a new 8-port router without these shenanigans.