Help please, my macbook pro suddently started running slowly.

Question

Help please, my macbook pro suddently started running slowly.

Hello,
Could someone help me please? since last week my macbook suddently started to run really slowly.

It looks like the RAM is constantly in use. no free RAM. I allready did a pRAM reset.

It's almost impossible to use safari. this website is still okay, but if i open for example facebook or youtube it is to much and i get the following message:

"Your mac OS X startup disk has no more space available for application memory.

To avoid problems with your computer, quit any applications you are not using. closing windows and removing files from you startup disk will also help."

This is strange because i have like 130GB free space on my HD. and im only running safari.

Any help would be really appriceated!

MacBook Pro, OS X Mountain Lion (10.8.2), Mid 1012 Model, 8GB RAM, 750GB HDD

Posted on Apr 21, 2014 11:52 AM

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Answer 1

Apr 21, 2014 12:30 PM in response to PSmallenbroek

Here is my Etrecheck read out.

Hardware Information:

MacBook Pro (13-inch, Mid 2012)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2 cores

8 GB RAM

Video Information:

Intel HD Graphics 4000 - VRAM: 512 MB

System Software:

OS X 10.8.2 (12C3103) - Uptime: 0 days 1:3:20

Disk Information:

APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)

disk0s1 (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 749.3 GB (112.25 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

HL-DT-ST DVDRW GS31N

USB Information:

Logitech USB Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

FireWire Information:

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Startup Items:

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

HWPortDetect: Path: /Library/StartupItems/HWPortDetect

Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

User Launch Agents:

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

[not loaded] com.spotify.webhelper.plist 3rd-Party support link

[not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link

User Login Items:

Steam

iTunesHelper

Canon IJ Network Scanner Selector2

Internet Plug-ins:

Silverlight: Version: 5.1.30214.0 - SDK 10.6 3rd-Party support link

FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

Flash Player: Version: 12.0.0.44 - SDK 10.6 Outdated! Update

QuickTime Plugin: Version: 7.7.1

JavaAppletPlugin: Version: 14.6.1 - SDK 10.7 Outdated! Update

Safari Extensions:

AdBlock: Version: 2.6.17

Audio Plug-ins:

AirPlay: Version: 1.4.5 - SDK 10.8

iSightAudio: Version: 7.7.1 - SDK 10.8

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.8

3rd Party Preference Panes:

Flash Player 3rd-Party support link

Old Applications:

None

Time Machine:

Time Machine not configured!

Top Processes by CPU:

98% coreaudiod

12% WebProcess

8% SystemUIServer

3% loginwindow

2% WindowServer

Top Processes by Memory:

1.90 GB SystemUIServer

1.90 GB loginwindow

172 MB Safari

167 MB WebProcess

57 MB mds

Virtual Memory Information:

16 MB Free RAM

3.24 GB Active RAM

3.23 GB Inactive RAM

1.51 GB Wired RAM

368 MB Page-ins

35.88 GB Page-outs

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Answer 2

MadMacs0

Level 5

5,227 points

Apr 21, 2014 12:58 PM in response to PSmallenbroek

Looks to be a relatively clean installation with the only known problematic software being "Steam". Make sure it's fully up-to-date if you can't live without it.

Are these part of Steam? I don't recognize them and using Startup Items has been discouraged by Apple for a long time now:

Startup Items:

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

HWPortDetect: Path: /Library/StartupItems/HWPortDetect

Page-outs is very high which does indicate lack of free RAM. Clearly there's a problem with the SystemUIServer and loginwindow processes which are more than an order-of-magnitude larger higher than they should be.

Open the Console app (found in /Applications/Utilities/) and see if "All Messages" contains constantly repeating messages of some sort. If so, post them here, but not more than you need to show the pattern.

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Answer 3

Apr 21, 2014 1:38 PM in response to MadMacs0

I Just deleted Steam and it's content. looks much better now but my macbook is still a bit noisey (more than before).

Before I deleted steam my "All Messages" was full of this:

That startupitems are for my Huewei USB Modem as far as i can see.

Thanks a lot for the help! really greatful!

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Answer 4

Apr 21, 2014 2:13 PM in response to MadMacs0

Hmm looks like i was cheering a little bit too early.

It's a little bit better but still running slowly.

This is comming up in my Console, All Message tab:

I cant upload it now. the button is not hilighted. i will try to restart safari or reboot. and post the screenshot.

Here is a new read out from the etrecheck. still having a lot of pageouts:

Hardware Information:

MacBook Pro (13-inch, Mid 2012)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2 cores

8 GB RAM

Video Information:

Intel HD Graphics 4000 - VRAM: 512 MB

System Software:

OS X 10.8.2 (12C3103) - Uptime: 0 days 0:25:13

Disk Information:

APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)

disk0s1 (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 749.3 GB (154.01 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

HL-DT-ST DVDRW GS31N

USB Information:

Logitech USB Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)

FireWire Information:

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Startup Items:

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

HWPortDetect: Path: /Library/StartupItems/HWPortDetect

Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

User Launch Agents:

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

[not loaded] com.spotify.webhelper.plist 3rd-Party support link

User Login Items:

Steam

iTunesHelper

Canon IJ Network Scanner Selector2

Internet Plug-ins:

Silverlight: Version: 5.1.30214.0 - SDK 10.6 3rd-Party support link

FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

Flash Player: Version: 12.0.0.44 - SDK 10.6 Outdated! Update

QuickTime Plugin: Version: 7.7.1

JavaAppletPlugin: Version: 14.6.1 - SDK 10.7 Outdated! Update

Safari Extensions:

AdBlock: Version: 2.6.17

Audio Plug-ins:

AirPlay: Version: 1.4.5 - SDK 10.8

iSightAudio: Version: 7.7.1 - SDK 10.8

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.8

3rd Party Preference Panes:

Flash Player 3rd-Party support link

Old Applications:

None

Time Machine:

Time Machine not configured!

Top Processes by CPU:

99% coreaudiod

8% SystemUIServer

4% loginwindow

1% WindowServer

0% EtreCheck

Top Processes by Memory:

1.99 GB SystemUIServer

1.98 GB loginwindow

229 MB WebProcess

180 MB Safari

66 MB mds

Virtual Memory Information:

12 MB Free RAM

3.39 GB Active RAM

3.39 GB Inactive RAM

1.21 GB Wired RAM

317 MB Page-ins

10.08 GB Page-outs

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Answer 5

Apr 21, 2014 2:24 PM in response to PSmallenbroek

Here is the Console, All Messages screenshot:

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Answer 6

MadMacs0

Level 5

5,227 points

Apr 21, 2014 2:45 PM in response to PSmallenbroek

PSmallenbroek wrote:

I Just deleted Steam and it's content.

You should always uninstall applications in accordance with the developers instructions, if any, not just delete them. This looks like it: Removing and Reinstalling Steam on a Mac. Not too difficult and I doubt that's the cause of your problem. Be sure to remove it from System Preferences->Users & Groups-><yourusername>->Login Items by highlighting "Steam" and click the minus "-" button at the bottom.

That startupitems are for my Huewei USB Modem as far as i can see.

Makes sense. That's what most such USB communications devices still do.

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Answer 7

MadMacs0

Level 5

5,227 points

Apr 21, 2014 2:49 PM in response to PSmallenbroek

PSmallenbroek wrote:

Here is a new read out from the etrecheck. still having a lot of pageouts:

And still way too much RAM being used by SystemUIServer and loginwindow.

Did you reboot between EtreCheck runs?

Consider booting to the Recovery partition and reinstalling: OS X: About OS X Recovery. It won't touch any of your user files or third party apps, but be sure to have a solid backup before doing so, just in case.

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Answer 8

MadMacs0

Level 5

5,227 points

Apr 21, 2014 2:50 PM in response to PSmallenbroek

PSmallenbroek wrote:

Here is the Console, All Messages screenshot:

Sorry, that doesn't mean anything to me. Hopefully somebody else will stop by that understands memory use better than I.

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Answer 9

Apr 24, 2014 9:35 AM in response to MadMacs0

Nice! i did the Recovery and re-installed OS. Now everything is running fine again!
Thanks so much!

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