I've had this question in the past. While I understand that this is a user forum provided by Apple, and Apple doesn't have control over user submitted contributions, it does have control over the Apple Support Communities website. I have a visual impairment and concur with panoramaBobl, Bob Thompson2's sentiment. It's immensely frustrating to read the same, '...I've forgotten my security questions and answers...', in an Accessibility > Vision forum.
Kappy, when you say, '.....we cannot respond.....',do you mean that this is an issue outside of contributors control, or something else that I'm not getting?
People who suffer from vision loss face enough problems in their day to day lives without having to trawl through others self inflicted mistakes. And anyway, haven't these people with lapsed memories ever heard of two step verification?
Hope this doesn't come across as confrontational. That's not my intent.