Dear sir !
How can i contact to apple support via email . Because my english is bad .I dont something wrong with my apple ID to active my ipad 4th gen . I have bill and address ,tel number .
I want contact by email .
Thanks
iPad, iOS 7.1
You can't.
Could you please tell me the reson why ? Thanks .
Because Apple does not do technical support via email.
You can state your problem here and possibly one of your fellow users can help you.
My ipad 4th gen .I use Apple ID is : hoangtuapple@gmail.com .I dont know something goes wrong with my account so I restore 7.1 frimware . Right now I cant active to use . Enter my pass they said the usename or pass is wrong . I already use forgot pass and enter new password .But I Cant active it . I have the bill and adress and phone number of this Ipad 4th gen . So how can active it ? Please help me . Big Thanks .
My full name is HAN DIEU LUU
14863 Bol Ton Ro Ad centreville VA 20121
phone : 703 563 0916
703 629 0199
My Ipad 4th gen Serial Number : DMPL92APF189
Big Thanks .
If the screen is showing someone else's Apple ID in a form like d******@yahoo.com and it is not yours then you have run into Activation Lock. You will have to find the person controlling the Activation Lock and get them to sign into iCloud and turn off Find My iPhone on that device.
Could you tell me how to know who is the person controlling h.......@gmail.com Thanks
No, Apple can't help you either. Talk to the person who sold you the iPhone.
We cannot provide that information, and neither can Apple. You need to contact the person you bought the device from, and have them remove activation lock.
;
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS451
I buy this Ipad from apple store Fair Oaks 11750,Fairfax, VA ,22033
how to fix old virsion of ipad 1, not recognizing by my computer?
HOW CAN I CONTACT APPLE SUPPORT VIA EMAIL .THANKS
