Download issues

Question

Jay02 Author

Level 1

0 points

Download issues

Can download documents after installing the IOS 7 update on the IPAD, any suggestions?

iPad (3rd gen) Wi-Fi

Posted on Apr 23, 2014 11:21 AM

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Answer 1

Demo

Level 10

166,747 points

Apr 23, 2014 11:34 AM in response to Jay02

I assume that you mean that you CAN'T download documents after updating to iOS 7 even though your statement says that you can.

If that's what you mean, you really have to provide some more details because it's just way too vague without knowing what documents you can't download, what "download" means to you, etc.

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Answer 2

Jay02 Author

Level 1

0 points

Apr 23, 2014 12:36 PM in response to Demo

I'm unable to download any word or pdf files that are sent as attachments in an email.

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Answer 3

pjl123

Level 5

6,220 points

Apr 23, 2014 12:58 PM in response to Jay02

what happens when you touch the attachment in mail?

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Answer 4

Jay02 Author

Level 1

0 points

Apr 23, 2014 1:09 PM in response to pjl123

It starts to download but then the screen goes blank on the pdf documents. The word documents are just a blank screen.

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