Playing cds and dvds were fine and now when I come to insert a disc, my superdrive will just eject the disc after a few seconds. I tried the cloth and credit card method but not result. I also tryied repairing my drive in disk utility and that also has not worked..
MacBook Pro, OS X Mavericks (10.9.1)
Js10Credible,
if I knew of a simple fix, I would have offered it in my first reply; since I don’t know of one, I’ve been asking about the details of your SuperDrive. As it happens, the only difference between our SuperDrives which these commands have shown is in their serial numbers, so no simple fix will be derived from running further drutil commands.
Have you tried running your MacBook Pro’s Apple Hardware Test, to see if it can detect something amiss with your SuperDrive?
Js10Credible,
you can try this: go into the CDs & DVDs pane of System Preferences, and set the last three dropdowns to “Ignore”. After that, open Terminal, and try the following commands there:
drutil list
drutil status
drutil poll
The last command will continue to run until it is interrupted by pressing Control-C in the Terminal window. While it is running, try inserting a CD or DVD which you know has played successfully in the past; the Terminal window will display changes in the SuperDrive status as they’re recognized. If the SuperDrive still ejects the disc after a few seconds, interrupt the running drutil command in the Terminal window; if it doesn’t eject the disc, drag the disc icon to the Trash, reset your System Preferences to whatever they were before, and try reïnserting the disc. If it automatically ejects now, interrupt the drutil command; if the disc plays normally now, interrupt the drutil command, eject the disc, and reïnsert the disc, to see if it still behaves properly.
Please include in your reply the full output from all of these drutil commands, unless somehow these commands fixed the problem by themselves.
After I ran the disc again, it still ejected it like before. Here is the output.
Justin-Anthony-Martins-MacBook-Pro:~ justinmartin$ drutil list
Vendor Product Rev Bus SupportLevel
1 MATSHITA DVD-R UJ-898 HC10 ATAPI Apple Shipping
Justin-Anthony-Martins-MacBook-Pro:~ justinmartin$ drutil status
Vendor Product Rev
MATSHITA DVD-R UJ-898 HC10
Type: No Media Inserted
Justin-Anthony-Martins-MacBook-Pro:~ justinmartin$ drutil poll
DRDeviceAppearedNotification (SuperDrive)
DRDeviceStatusChangedNotification (SuperDrive)
-DRDeviceMediaStateKey: (null) >>> DRDeviceMediaStateNone
-DRDeviceIsBusyKey: (null) >>> 0
-DRDeviceIsTrayOpenKey: (null) >>> 1
-DRDeviceMaximumWriteSpeedKey: (null) >>> 0
-DRDeviceCurrentWriteSpeedKey: (null) >>> 0
DRDeviceStatusChangedNotification (SuperDrive)
-DRDeviceMediaStateKey: DRDeviceMediaStateNone >>> DRDeviceMediaStateInTransition
DRDeviceStatusChangedNotification (SuperDrive)
-DRDeviceMediaStateKey: DRDeviceMediaStateInTransition >>> DRDeviceMediaStateNone
^C
Js10Credible,
my MacBook Pro has the same model SuperDrive as yours does, right down to the firmware revision level. The last line of your drutil poll output is where our results diverge. Try these additional commands in Terminal, to see if there are any other differences between our SuperDrives (other than their serial numbers):
drutil info
drutil getconfig
Again, please include in your reply the full output from these commands.
Have you also had this problem before or would you happen to know a simple fix so I can get the superdrive up and running again? I ordered an external cd drive to use in the mean time.
Justin-Anthony-Martins-MacBook-Pro:~ justinmartin$ drutil info
Vendor Product Rev
MATSHITA DVD-R UJ-898 HC10
Interconnect: ATAPI
SupportLevel: Apple Shipping
Cache: 1024k
CD-Write: -R, -RW, BUFE, CDText, Test, IndexPts, ISRC
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW, BUFE, Test
Strategies: CD-TAO, CD-SAO, DVD-DAO
Justin-Anthony-Martins-MacBook-Pro:~ justinmartin$ drutil getconfig
Vendor Product Rev
MATSHITA DVD-R UJ-898 HC10
Media: None
GetConfiguration returned 120 bytes.
00000000 00 00 00 78 00 00 00 00 00 00 03 30 00 2B 00 00 |...x.......0.+..|
00000010 00 1B 00 00 00 1A 00 00 00 16 00 00 00 15 00 00 |................|
00000020 00 13 00 00 00 14 00 00 00 11 00 00 00 10 00 00 |................|
00000030 00 0A 00 00 00 09 00 00 00 08 00 00 00 01 0B 08 |................|
00000040 00 00 00 07 01 00 00 00 00 02 07 04 02 00 00 00 |................|
00000050 00 03 0B 04 0B 00 00 00 01 00 03 00 01 04 05 04 |................|
00000060 01 00 00 00 01 05 07 04 00 00 00 00 01 08 03 0C |................|
00000070 55 4B 33 30 20 20 32 33 |UK30 23 |
Current Profile: 0
Feature 0000h: Profile List
Raw Feature Descriptor:
00> 00 00 03 30 00 2B 00 00 00 1B 00 00 00 1A 00 00
10> 00 16 00 00 00 15 00 00 00 13 00 00 00 14 00 00
20> 00 11 00 00 00 10 00 00 00 0A 00 00 00 09 00 00
30> 00 08 00 00
Feature descriptor version: 0
Feature descriptor length: 48
Feature is persistent
Feature is current
Profile List:
002Bh DVD+R Double Layer DVD+R Double Layer
001Bh DVD+R DVD Recordable
001Ah DVD+RW DVD ReWritable
0016h DVD-R DL Layer Jump DVD-R Dual Layer Layer Jump Recording
0015h DVD-R DL Sequential DVD-R Dual Layer Sequential Recording
0013h DVD-RW Restricted Re-Recordable DVD using Restricted Overwrite
0014h DVD-RW Sequential Re-recordable DVD using Sequential recording
0011h DVD-R Sequential Write once DVD using Sequential recording
0010h DVD-ROM Read only DVD
000Ah CD-RW ReWritable CD capable
0009h CD-R Write once CD capable
0008h CD-ROM Read only CD capable
Feature 0001h: Core Feature Descriptor
Raw Feature Descriptor:
00> 00 01 0B 08 00 00 00 07 01 00 00 00
Feature descriptor version: 2
Feature descriptor length: 8
Feature is persistent
Feature is current
Validation of EVPD, Page Code, and the 16-bit Allocation length fields as described in [SPC-3] are not supported
Device Busy Event is supported
Physical Interface Standard:
00000007h Serial ATAPI
Logical Unit shall support the following commands:
INQUIRY
GET CONFIGURATION
GET EVENT/STATUS NOTIFICATION
MODE SELECT
MODE SENSE
REQUEST SENSE
TEST UNIT READY
Feature 0002h: Morphing
Raw Feature Descriptor:
00> 00 02 07 04 02 00 00 00
Feature descriptor version: 1
Feature descriptor length: 4
Feature is persistent
Feature is current
Operational Change Request/Notification Class Events of GET EVENT/STATUS NOTIFICATION are supported
Logical unit supports only polling of GET EVENT/STATUS NOTIFICATION (Immed bit set to one).
Logical unit shall support the following commands:
GET CONFIGURATION
GET EVENT/STATUS NOTIFICATION
PREVENT/ALLOW MEDIUM REMOVAL
SEND EVENT (partial class 3 support)
Feature 0003h: Removable Medium (Logical Unit contains removable media)
Raw Feature Descriptor:
00> 00 03 0B 04 0B 00 00 00
Feature descriptor version: 2
Feature descriptor length: 4
Feature is persistent
Feature is current
Loading Mechanism: Caddy/Slot type loading mechanism
Eject bit is set (unit can eject media)
Prevent Jumper bit is clear (media can be inserted)
DBML bit is set
Lock bit is set (media can be locked in unit)
Logical Unit shall support the following commands:
MECHANISM STATUS
PREVENT/ALLOW MEDIUM REMOVAL
SEND EVENT (class 4 fully support)
START/STOP UNIT
Feature 0100h: Power Management
Raw Feature Descriptor:
00> 01 00 03 00
Feature descriptor version: 0
Feature descriptor length: 0
Feature is persistent
Feature is current
Logical Unit shall support the following commands:
GET EVENT/STATUS NOTIFICATION (Power Management class)
START STOP UNIT (power condition field)
Power Condition Mode Page (1Ah)
Feature 0104h: Microcode Upgrade
Raw Feature Descriptor:
00> 01 04 05 04 01 00 00 00
Feature descriptor version: 1
Feature descriptor length: 4
Feature is not persistent
Feature is current
Drive does support validating 5-bit mode field of READ BUFFER and WRITE BUFFER commands.
Logical Unit shall support the following commands:
READ BUFFER (mode 03h)
WRITE BUFFER (mode 07h)
Feature 0105h: Time-out
Raw Feature Descriptor:
00> 01 05 07 04 00 00 00 00
Feature descriptor version: 1
Feature descriptor length: 4
Feature is persistent
Feature is current
G3Enable bit and the Group3 Timeout field are not supported
Logical Unit shall support the following commands:
Timeout and Protect mode page
Feature 0108h: Logical Unit Serial Number
Raw Feature Descriptor:
00> 01 08 03 0C 55 4B 33 30 20 20 32 33 30 43 42 39
Feature descriptor version: 0
Feature descriptor length: 12
Feature is persistent
Feature is current
Serial Number: UK30 230CB9
Device Config complete.
MeloPhage, Js10Credible,
I know this is a long time later, but I just had the exact same problem and found this discussion while searching for a solution. I have the same 2010 MBP13, with exactly the same drive, which I discovered using the drutil commands Melophage provided. I solved the problem by simply trying several times in succession while "drutil poll" was running. On the third try it finally read the CD and I happily ripped it to iTunes. Then over the next several CDs (I had a stack of them to rip), it failed a couple of times, but now I have ripped about 6 in a row without a fail.
I hadn't used this CD drive in a long time, and I got the sense it just needed a kick start. I'm not sure if running "drutil poll" the whole time is what gave it the nudge it needed, but worth a try.
Hopefully this late addition to the thread will help somebody else who comes along with the same issue.
Try this....
Mid-2010 Macbook Pro won't read discs and ejects it
