My EBAY app has disappeared, but when I go to App Store, it is already installed but won't open

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Level 1

7 points

My EBAY app has disappeared, but when I go to App Store, it is already installed but won't open

My EBAY app has dissappeared from my screen. It is already installed, but it won't open (in App Store). How do I get it back?

iPad 2, iOS 7.1.1

Posted on Apr 25, 2014 8:13 AM

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Answer 1

Top-ranking reply

bobseufert

Level 6

15,892 points

Apr 25, 2014 10:58 AM in response to mcdelwiche

First a reset. Press and hold both the home and power buttons 10-15 seconds till the Apple logo appears. Release both buttons. Wait 15-20 seconds till your iPad starts on it's own.

If the reset doesn't work go to settings> general> usage to delete eBay then reinstall it.

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Answer 2

Apr 28, 2014 9:20 AM in response to mcdelwiche

Sounds like the above solution worked for you I'm posting this for other readers:

One reason this can occur is because of parental settings. eBay has a rating of 12+; if this is not allowed in

Settings > General > Restrictions > Apps

...then the app will not show up.

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Answer 3

mcdelwiche Author

Level 1

7 points

Apr 25, 2014 8:54 PM in response to bobseufert

Thanks for your help. Everything is running smoooothly now....time to shop!

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Answer 4

bobseufert

Level 6

15,892 points

Apr 25, 2014 9:49 PM in response to mcdelwiche

You're welcome. Glad to help.

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