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Error -3253 while downloading a movie.

Lately I'm Getting Error -3253 while downloading a movie. I'm using Apple TV (First Version) with 3.0.2 Software. Download stops about every 2-3 percent.

WHy is the question.

Posted on Apr 27, 2014 6:23 PM

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Posted on Apr 28, 2014 11:58 AM

Me too. This has been a problem since Apple 'fixed' ATV1's inability to access the iTunes Store about a week or so ago.

25 replies

May 5, 2014 12:43 PM in response to scwerden

No. Unforunately none of these recommendations (all listed above/earlier) did not help resolve this current issue.


Considering the number of others who are experiencing the same issue (check other listings within the Support Communities forums which refer to the 3253 error) it is something that had to have happened during Apple latest update as everything worked fine for me until then.

May 6, 2014 8:46 AM in response to scwerden

I just spent over an hour on the phone and working through Remote Advisor w/an Apple Technician (AT) going through a plethora of troubleshooting items - all to no avail.


The AT did provide me with his/her specific contact information and promised to get back to me with an update within 24-hours. Although there is no resolution at this time, I do at least have the comfort knowing that this issue has indeed been forwarded to the Engineering team for them to review and address.


I just hope that this is resolved sooner rather than later.


And as an FYI I did suggest that they check out the Community Forums to get better understanding that this is not an issue specific to me alone but to a much broader group.

Error -3253 while downloading a movie.

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