2011 MacBooPro Running Ubber Slow - Suggestions?

Question

Hardware Information:          MacBook Pro (17-inch, Early 2011)          MacBook Pro - model: MacBookPro8,3          1 2.2 GHz Intel Core i7 CPU: 4 cores          4 GB RAMVideo Information:          Intel HD Graphics 3000 - VRAM: 384 MB          AMD Radeon HD 6750M - VRAM: 1024 MBSystem Software:          OS X 10.9.2 (13C1021) - Uptime: 4 days 23:48:50Disk Information:          TOSHIBA MK7559GSXF disk0 : (750.16 GB)                    EFI (disk0s1) &lt;not mounted&gt;: 209.7 MB                     Macintosh HD (disk0s2) / [Startup]: 749.3 GB (205.32 GB free)                    Recovery HD (disk0s3) &lt;not mounted&gt;: 650 MB           MATSHITADVD-R   UJ-898  USB Information:          Apple Inc. FaceTime HD Camera (Built-in)           Apple, Inc. Keyboard Hub                     Apple Inc. Apple Keyboard           Apple Inc. BRCM2070 Hub                     Apple Inc. Bluetooth USB Host Controller           Apple Inc. Apple Internal Keyboard / Trackpad           Apple Computer, Inc. IR Receiver Thunderbolt Information:          Apple Inc. thunderbolt_busGatekeeper:          Mac App Store and identified developersKernel Extensions:          [kext loaded] com.hzsystems.terminus.driver (4) Support          [not loaded] com.roxio.TDIXController (2.0) Support          [not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) Support          [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) Support          [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) Support          [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) SupportProblem System Launch Daemons:          [failed] com.apple.AOSNotificationOSX.plist          [failed] com.apple.installd.plist          [failed] com.apple.softwareupdated.plist          [failed] com.apple.wdhelper.plist          [running] com.seagate.TBDecorator.plist SupportLaunch Daemons:          [loaded] com.adobe.fpsaud.plist Support          [loaded] com.adobe.SwitchBoard.plist Support          [loaded] com.google.keystone.daemon.plist Support          [loaded] com.microsoft.office.licensing.helper.plist Support          [loaded] com.oracle.java.Helper-Tool.plist Support          [loaded] com.oracle.java.JavaUpdateHelper.plist Support          [loaded] net.sourceforge.MonolingualHelper.plist SupportLaunch Agents:          [not loaded] com.adobe.AAM.Updater-1.0.plist Support          [loaded] com.google.keystone.agent.plist Support          [loaded] com.oracle.java.Java-Updater.plist SupportUser Launch Agents:          [loaded] com.adobe.AAM.Updater-1.0.plist Support          [loaded] com.adobe.ARM.[...].plist Support          [not loaded] com.iLike.Agent.plist Support          [failed] com.micromat.SMSDaemon.plist SupportUser Login Items:          DropboxInternet Plug-ins:          DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 Support          Google Earth Web Plug-in: Version: 6.1 Support          Default Browser: Version: 537 - SDK 10.9          Flip4Mac WMV Plugin: Version: 2.4.4.2 Support          AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support          FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support          AdobePDFViewerNPAPI: Version: 10.1.9 Support          Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support          Flash Player: Version: 13.0.0.206 - SDK 10.6 Support          iPhotoPhotocast: Version: 7.0 - SDK 10.8          QuickTime Plugin: Version: 7.7.3          NP_2020Player_IKEA: Version: 5.0.94.0 - SDK 10.6 Support          AdobePDFViewer: Version: 10.1.9 Support          SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support          JavaAppletPlugin: Version: Java 7 Update 55 Check versionAudio Plug-ins:          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9          AirPlay: Version: 2.0 - SDK 10.9          AppleAVBAudio: Version: 203.2 - SDK 10.9          iSightAudio: Version: 7.7.3 - SDK 10.9iTunes Plug-ins:          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9User Internet Plug-ins:          WebEx64: Version: 1.0 - SDK 10.6 Support          Move_Media_Player: Version: npmnqmp 071503000004 Support          ATTConnectEventEntry: Version: 1.0.3 - SDK 10.8          Google Earth Web Plug-in: Version: 7.1 Support3rd Party Preference Panes:          Flash Player  Support          Flip4Mac WMV  Support          Java  Support          Paragon NTFS for Mac ® OS X  SupportTime Machine:          Mobile backups: ON          Auto backup: YES          Volumes being backed up:                    Macintosh HD: Disk size: 697.84 GB Disk used: 506.62 GB          Destinations:                    Tyler&#x27;s Time Capsule [Network] (Last used)                    Total size: 929.19 GB                     Total number of backups: 44                     Oldest backup: 2014-02-11 16:01:46 +0000                     Last backup: 2014-04-30 15:55:23 +0000                     Size of backup disk: Too small                              Backup size 929.19 GB &lt; (Disk used 506.62 GB X 3)          Time Machine details may not be accurate.          All volumes being backed up may not be listed.Top Processes by CPU:               3%          WindowServer               0%          com.apple.WebKit.Networking               0%          VMware Fusion Start Menu               0%          fontd               0%          opendirectorydTop Processes by Memory:          66 MB          Finder          66 MB          Mail          53 MB          WindowServer          37 MB          Safari          16 MB          PluginProcessVirtual Memory Information:          24 MB          Free RAM          650 MB          Active RAM          630 MB          Inactive RAM          1.08 GB          Wired RAM          8.55 GB          Page-ins          1.65 GB          Page-outs

Melophage · Answer

TYLERinDENVER,with your usual set of simultaneously opened apps running, also run Activity Monitor. Select its Memory tab, and please include in your reply the information found on both sides of the Memory Pressure graph.

TYLERinDENVER · Answer

Mail, Calendar, Word and Safari eat up most all of the physical RAM (4GB). Opening any additional apps consumers &gt; the available physical RAM. Has OSX really become that large and RAM intensive to run? The list below is incomplete and has been cut off due to window size; it is organized by memory consumed.

Lexiepex · Answer

You have enough Ram and enough diskspace.But yes, even if what I am going to suggest now does not solve the issues, you will will have to clean your system with uninstalling some crap and/or counterproductive software:-- Uninstall all Seagate software.-- Uninstall or remove the leftovers of an earlier WesternDigital software-- Uninstall the Roxio software (you may later re-install when we are really sure that it is compatible).-- I am not sure the windows keyboard hz drivers are compatible, uninstall now, we will check later.-- You have used Monolingual: this is disastrous, after the cleaning we will have to restore the OSX.-- If you do not absolutely need Paragon NTFS, take it out of the systemPreferences. We will decide later.Restart, empty the trashbin, and make a new etrecheck list.

TYLERinDENVER · Answer

Thx for the suggestions. - Segate software removed.- Not finding anything WesternDigital, do I need to search specifically for something? Are some orphan files showing up?- Roxio unistalled, all components. Should be Mac compatible as it is build specifically for Macs no?- Windows keyboard drivers, not sure how to locate/ unistall. Likely installed as part of VMware for windows partitions. I will need some keyboard drivers to use the windows partitions correct?- Monolingual, trouble go figure!- NTFS driver can be disabled, have done so. This is used regularly to transfer large files between a Mac and PC via an external USB drive.- Removed and cleaned up a number of additonal old programs and apps that are no longer needed. Emptying trash only it is set for secrure empty so this will take some time to delete the 70k files. Will rerun EtreCheck when it finishes and post new results.

Linc Davis · Answer

The kernel is using excessive processor cycles. Below are some possible causes for the condition.ThrottlingWhen it gets high temperature readings from the hardware, or a low-voltage reading from the battery, the kernel may try to compensate by interrupting the processor(s) to slow them down and reduce power consumption. This condition can be due toa buildup of dust on the logic boardhigh ambient temperaturea worn-out or faulty battery in a portablethe malfunction of a cooling fan, a temperature sensor, a voltage sensor, or some other internal componentNote that if the problem is caused by a sensor, there may be no actual overheating or undervoltage.If the computer is portable, test with and without the AC adapter connected. If kernel_task hogs the processor only on battery power, the fault is in the battery or the logic board. If it happens only on AC power, charging is causing the machine to heat up. That may be normal on some models. CPU usage should drop when charging is complete.Apple Diagnostics or the Apple Hardware Test, though not very reliable, is sometimes able to detect a fault. For more thorough hardware testing, make a "Genius" appointment at an Apple Store, or go to another authorized service provider.If nothing is wrong with the hardware, then whatever you can do to improve cooling may help.Installed softwareUser-installed software that includes a device driver or other kernel code may thrash the kernel. That category includes virtualization software, such as Parallels and VMware, as well as most commercial "anti-virus" products. Some system-monitoring applications, such as "iStat," can also contribute to the problem. You can test for this possibility by completely disabling or removing the software according to the developer&#x27;s instructions, or starting in safe mode. Note, however, that disabling a system modification without removing it or testing in safe mode may not be as easy as you think.Corrupt NVRAM or SMC dataSometimes the problem is cleared up by resetting the NVRAM or the SMC.External displayConnecting an external LCD display to some MacBook Pro models may cause this issue. If applicable, test by disconnecting the display. You might get better results with a newer LED display.

Melophage · Answer

TYLERinDENVER,Mavericks allocates RAM in a different way from all previous versions of OS X, so it’s perfectly normal for the Memory Used to be nearly equal to the Physical Memory. Since you’re using 6 GB of Virtual Memory with 1 GB Compressed, you might benefit by upgrading from 4 GB of RAM to 8 GB of RAM. Once you’ve followed the advice of LexSchellings and Linc Davis, do another Activity Monitor check to see if your usual set of apps still require the same amount of virtual memory.

Lexiepex · Answer

Look for "wdhelper" in the LaunchDaemons folder.When after the cleaning and following Linc&#x27;s advice, the ram use is the same: Melophage gives excellent advice about more Ram.Lex

TYLERinDENVER · Answer

Updated EtreCheck report:Hardware Information:  MacBook Pro (17-inch, Early 2011)  MacBook Pro - model: MacBookPro8,3  1 2.2 GHz Intel Core i7 CPU: 4 cores  4 GB RAMVideo Information:  Intel HD Graphics 3000 - VRAM: 384 MB  AMD Radeon HD 6750M - VRAM: 1024 MBSystem Software:  OS X 10.9.2 (13C1021) - Uptime: 0 days 0:2:44Disk Information:  TOSHIBA MK7559GSXF disk0 : (750.16 GB)  EFI (disk0s1) &lt;not mounted&gt;: 209.7 MB   Macintosh HD (disk0s2) / [Startup]: 749.3 GB (214.01 GB free)  Recovery HD (disk0s3) &lt;not mounted&gt;: 650 MB   MATSHITADVD-R   UJ-898  USB Information:  Apple Inc. FaceTime HD Camera (Built-in)   Apple, Inc. Keyboard Hub   Apple Inc. Apple Keyboard   Apple Inc. Apple Internal Keyboard / Trackpad   Apple Inc. BRCM2070 Hub   Apple Inc. Bluetooth USB Host Controller   Apple Computer, Inc. IR Receiver Thunderbolt Information:  Apple Inc. thunderbolt_busGatekeeper:  Mac App Store and identified developersKernel Extensions:  [kext loaded] com.hzsystems.terminus.driver (4) Support  [not loaded] com.roxio.TDIXController (2.0) Support  [kext loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) Support  [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) Support  [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) Support  [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) SupportLaunch Daemons:  [loaded] com.adobe.fpsaud.plist Support  [loaded] com.adobe.SwitchBoard.plist Support  [loaded] com.google.keystone.daemon.plist Support  [loaded] com.microsoft.office.licensing.helper.plist Support  [loaded] com.oracle.java.JavaUpdateHelper.plist SupportLaunch Agents:  [not loaded] com.adobe.AAM.Updater-1.0.plist Support  [loaded] com.google.keystone.agent.plist SupportUser Launch Agents:  [loaded] com.adobe.AAM.Updater-1.0.plist Support  [loaded] com.adobe.ARM.[...].plist Support  [not loaded] com.iLike.Agent.plist SupportUser Login Items:  NoneInternet Plug-ins:  DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 Support  Google Earth Web Plug-in: Version: 6.1 Support  Default Browser: Version: 537 - SDK 10.9  AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support  FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support  AdobePDFViewerNPAPI: Version: 10.1.9 Support  Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support  Flash Player: Version: 13.0.0.206 - SDK 10.6 Support  QuickTime Plugin: Version: 7.7.3  iPhotoPhotocast: Version: 7.0 - SDK 10.8  NP_2020Player_IKEA: Version: 5.0.94.0 - SDK 10.6 Support  AdobePDFViewer: Version: 10.1.9 Support  SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support  JavaAppletPlugin: Version: Java 7 Update 55 Check versionAudio Plug-ins:  BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9  AirPlay: Version: 2.0 - SDK 10.9  AppleAVBAudio: Version: 203.2 - SDK 10.9  iSightAudio: Version: 7.7.3 - SDK 10.9iTunes Plug-ins:  Quartz Composer Visualizer: Version: 1.4 - SDK 10.9User Internet Plug-ins:  WebEx64: Version: 1.0 - SDK 10.6 Support  Move_Media_Player: Version: npmnqmp 071503000004 Support  ATTConnectEventEntry: Version: 1.0.3 - SDK 10.8  Google Earth Web Plug-in: Version: 7.1 Support3rd Party Preference Panes:  Flash Player  Support  Paragon NTFS for Mac ® OS X  SupportTime Machine:  Mobile backups: ON  Auto backup: YES  Volumes being backed up:  Macintosh HD: Disk size: 697.84 GB Disk used: 498.52 GB  Destinations:  Tyler&#x27;s Time Capsule [Network] (Last used)  Total size: 929.19 GB   Total number of backups: 50   Oldest backup: 2014-02-11 16:01:46 +0000   Last backup: 2014-05-02 15:54:40 +0000   Size of backup disk: Too small  Backup size 929.19 GB &lt; (Disk used 498.52 GB X 3)  Time Machine details may not be accurate.  All volumes being backed up may not be listed.Top Processes by CPU:      4% WindowServer      0% mds      0% mds_stores      0% fontd      0% configdTop Processes by Memory:  143 MB com.apple.IconServicesAgent  111 MB mds_stores  61 MB Dock  53 MB ocspd  53 MB FinderVirtual Memory Information:  1.78 GB Free RAM  1.08 GB Active RAM  242 MB Inactive RAM  914 MB Wired RAM  204 MB Page-ins  0 B Page-outsPer advice, removed problematic software as listed by Lex as well as additional old/ unused software and apps. Removed WDigatal &amp; SMS daemon apps. Reset NVRAM and SMC per Linc (power vs battery power didn&#x27;t make a difference on kernel processes. Reinstalled OSX. System is running faster, not blazing fast but notably faster than before.Kernerl seems to still be using a lot of memory but per Linc&#x27;s comments above that could be the result of VMware which is installed and used regularly.  Thx all for your comments and suggestions!

Lexiepex · Answer

Hi Tyler,Nothing has changed now? Did you do what we advised??Lex

TYLERinDENVER · Answer

Lex - Are you asking if the computer has changed or suggesting based upon the report that nothing has changed? Followed suggestions step by step with the exception of removing the windows keyboard hz drivers. From a subjectiver perspective computer is running faster; reduced program/ app loading tme and notably less spinning beach ball.Summary of sctions:- Removed software as advised by Lex (see list above)- Reset NVRAM &amp; SMC per Linc&#x27;s suggestion- Reinstalled OSX

Lexiepex · Answer

Tyler, the problem parts of the removed softwares are still there.Remove manually:1. Paragon NTFS (in SystemPreferences)2. Go to  MacintoshHD-&gt;Library-&gt;Extensions  folder, in there delete  the 4 files with Seagate in the name.and remove the file with Roxio in the name.3. Go to  MacintoshHD-&gt;Library-&gt;LaunchDaemons  folder, in there delete   the file with adobe.Switchboard  in the name.4.  Go to  MacintoshHD-&gt;Library-&gt;LaunchAgents  folder, in there delete   the file with adobe.AAM.Updater.. in the name.5.  In Finder menupoint GO hold the Alt(option) key and choose Library then in there open the LaunchAgents  folder, in there delete   the  files with adobe  in the name.Restart the computer and empty the Trash bin.then post a new etrecheck list.I will be travelling all day today so, I will be back after 10 hours or so.Lex

TYLERinDENVER · Answer

Lex -- Have been burried with a couple projects and unable, as of yet, to make the changes suggested in your last post. Will post results of changes once completed.

Lexiepex · Answer

No problem Tyler, work is the best thing to enjoy 👿Lex

TYLERinDENVER · Answer

---Updated 05.13.14---Hardware Information:          MacBook Pro (17-inch, Early 2011)          MacBook Pro - model: MacBookPro8,3          1 2.2 GHz Intel Core i7 CPU: 4 cores          4 GB RAMVideo Information:          Intel HD Graphics 3000 - VRAM: 384 MB          AMD Radeon HD 6750M - VRAM: 1024 MBSystem Software:          OS X 10.9.2 (13C1021) - Uptime: 0 days 0:2:54Disk Information:          TOSHIBA MK7559GSXF disk0 : (750.16 GB)                    EFI (disk0s1) &lt;not mounted&gt;: 209.7 MB                     Macintosh HD (disk0s2) / [Startup]: 749.3 GB (212.82 GB free)                    Recovery HD (disk0s3) &lt;not mounted&gt;: 650 MB           MATSHITADVD-R   UJ-898  USB Information:          Apple Inc. FaceTime HD Camera (Built-in)           Apple Inc. Apple Internal Keyboard / Trackpad           Apple Inc. BRCM2070 Hub                     Apple Inc. Bluetooth USB Host Controller           Apple Computer, Inc. IR Receiver Thunderbolt Information:          Apple Inc. thunderbolt_busGatekeeper:          Mac App Store and identified developersKernel Extensions:          [kext loaded] com.hzsystems.terminus.driver (4) Support          [not loaded] com.roxio.TDIXController (2.0) Support          [kext loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) Support          [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) Support          [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) Support          [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) SupportLaunch Daemons:          [loaded] com.adobe.fpsaud.plist Support          [loaded] com.google.keystone.daemon.plist Support          [loaded] com.microsoft.office.licensing.helper.plist Support          [loaded] com.oracle.java.JavaUpdateHelper.plist SupportLaunch Agents:          [loaded] com.google.keystone.agent.plist SupportUser Login Items:          NoneInternet Plug-ins:          DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 Support          Google Earth Web Plug-in: Version: 6.1 Support          Default Browser: Version: 537 - SDK 10.9          AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support          FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support          AdobePDFViewerNPAPI: Version: 10.1.9 Support          Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support          Flash Player: Version: 13.0.0.214 - SDK 10.6 Support          QuickTime Plugin: Version: 7.7.3          iPhotoPhotocast: Version: 7.0 - SDK 10.8          NP_2020Player_IKEA: Version: 5.0.94.0 - SDK 10.6 Support          AdobePDFViewer: Version: 10.1.9 Support          SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support          JavaAppletPlugin: Version: Java 7 Update 55 Check versionAudio Plug-ins:          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9          AirPlay: Version: 2.0 - SDK 10.9          AppleAVBAudio: Version: 203.2 - SDK 10.9          iSightAudio: Version: 7.7.3 - SDK 10.9iTunes Plug-ins:          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9User Internet Plug-ins:          WebEx64: Version: 1.0 - SDK 10.6 Support          Move_Media_Player: Version: npmnqmp 071503000004 Support          ATTConnectEventEntry: Version: 1.0.3 - SDK 10.8          Google Earth Web Plug-in: Version: 7.1 Support3rd Party Preference Panes:          Flash Player  SupportTime Machine:          Mobile backups: ON          Auto backup: YES          Volumes being backed up:                    Macintosh HD: Disk size: 697.84 GB Disk used: 499.64 GB          Destinations:                    Tyler&#x27;s Time Capsule [Network] (Last used)                    Total size: 929.19 GB                     Total number of backups: 42                     Oldest backup: 2014-02-11 16:01:46 +0000                     Last backup: 2014-05-13 22:09:22 +0000                     Size of backup disk: Too small                              Backup size 929.19 GB &lt; (Disk used 499.64 GB X 3)          Time Machine details may not be accurate.          All volumes being backed up may not be listed.Top Processes by CPU:              22%          com.apple.WebKit.WebContent              20%          WindowServer              12%          mds_stores               4%          Safari               4%          identityservicesdTop Processes by Memory:          135 MB          com.apple.IconServicesAgent          102 MB          com.apple.WebKit.WebContent          61 MB          Safari          61 MB          Dock          57 MB          ocspdVirtual Memory Information:          1.67 GB          Free RAM          1.19 GB          Active RAM          229 MB          Inactive RAM          929 MB          Wired RAM          221 MB          Page-ins          0 B          Page-outsWhat is [com.google.keystone.agent]???

Lexiepex · Answer

What is [com.google.keystone.agent]???Has to do with a very crude automatice Google updater app. Hidden. Installed after installing google app(s), like Chrome. I don&#x27;t like it. Difficult to get rid of it. What Google apps do you have installed now? Can we remove it?Your list:-- you don&#x27;t want the Windows keyboard drivers removed, I remember.-- Roxio (or leftovers still there-- Seagate crap should be installed, counterproductive.-- Director Shockwave is too old, you do not need it anymore.Tell me what you want.Lex