My Macbook Pro is running extremely slow. I ran EtreCheck as suggested in another discussion but I do not know how to interpret it

You are absolutely right. After restarting both the BBDaemon and the BBLaunchAgent reappeared.

This is worst that a virus.

I have run again the scripts trough the root. Althought at first the BBLaunchAgent does not load, they seem to reappear after a few minutes.

In addition, how do I get rid off the kernel extensions?

Thanks again.

Hi Melophage,

I did the command you indicated and this is what I got:

Fs-MacBook-Pro:~ c$ sudo kextunload com.rim.driver.BlackBerryUSBDriverInt

Password:

Can't create com.rim.driver.BlackBerryUSBDriverInt.

Fs-MacBook-Pro:~ c$

Maybe I did something wrong. Remember I am not an expert.

I found anothe forum with another procedure which at least seem to have succeeded in removing BBLaunchAgent and BBDaemon:

http://forums.macrumors.com/showpost.php?p=11171082&postcount=16

In order to move to trash both files I had to quit the process in the Activity Monitor.

After restarting this is EtreCheck I got:

Kernel Extensions:

[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support

[not loaded] com.cisco.nke.ipsec (2.0.1) Support

[kext loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.97) Support

[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.97) Support

Startup Items:

CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN

Launch Daemons:

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.anchorfree.ajaxserver.plist Support

[loaded] com.google.keystone.daemon.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

[failed] com.rim.BBDaemon.plist Support

Launch Agents:

[running] com.Affinegy.InstaLANa.plist Support

[failed] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support

[loaded] com.google.keystone.agent.plist Support

[failed] com.rim.BBLaunchAgent.plist Support

[loaded] com.stellar.SpeedUpMacLauncher.plist Support

User Launch Agents:

[loaded] com.adobe.ARM.[...].plist Support

[loaded] com.UninstallerTool.plist Support

[failed] com.VolumeWatcherTool.plist Support

User Login Items:

Belkin Router Monitor

AdobeResourceSynchronizer

Top Processes by CPU:

3% WindowServer

0% ps

0% fontd

0% Microsoft Excel

0% Microsoft Outlook

Top Processes by Memory:

197 MB Mail

78 MB Finder

78 MB Microsoft Outlook

70 MB WindowServer

66 MB soagent

Virtual Memory Information:

159 MB Free RAM

1.14 GB Active RAM

968 MB Inactive RAM

1.04 GB Wired RAM

2.59 GB Page-ins

220 MB Page-outs

As you may see, I am still getting 220 MB Page-outs and the rim kernel extension is still there.

Thanks a lot for all your help!

Hi Melophage,

Success with respect to the Kernel Extension. Here is the EtreCheck report:

Kernel Extensions:

[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support

[not loaded] com.cisco.nke.ipsec (2.0.1) Support

[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.97) Support

[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.97) Support

Startup Items:

CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN

Problem System Launch Daemons:

[failed] com.apple.AOSNotificationOSX.plist

[failed] com.apple.softwareupdated.plist

[failed] com.apple.wdhelper.plist

Launch Daemons:

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.anchorfree.ajaxserver.plist Support

[loaded] com.google.keystone.daemon.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

[failed] com.rim.BBDaemon.plist Support

Launch Agents:

[running] com.Affinegy.InstaLANa.plist Support

[failed] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support

[loaded] com.google.keystone.agent.plist Support

[failed] com.rim.BBLaunchAgent.plist Support

[loaded] com.stellar.SpeedUpMacLauncher.plist Support

User Launch Agents:

[loaded] com.adobe.ARM.[...].plist Support

[loaded] com.UninstallerTool.plist Support

[failed] com.VolumeWatcherTool.plist Support

User Login Items:

Belkin Router Monitor

AdobeResourceSynchronizer

Top Processes by CPU:

23% Mail

12% WindowServer

7% Microsoft Outlook

5% mds_stores

3% Finder

Top Processes by Memory:

156 MB Mail

66 MB Safari

60 MB com.apple.WebKit.WebContent

49 MB Finder

49 MB WindowServer

Virtual Memory Information:

24 MB Free RAM

742 MB Active RAM

728 MB Inactive RAM

1.14 GB Wired RAM

3.91 GB Page-ins

306 MB Page-outs

Again there is 306 MB Page-outs. What does that mean?

The Mac is now running much better, but I still get every now and then the spinning wheel. So there must be something else.

In Activity Monitor the Memory is more than double of what I had before: Physical Memory 4:00 GB

Memory used 3.99GB

Virtual Memory: 7.57 GB

Swap used: 81.8 MB

No, I haven't found any. I did the search on Macintosh HD and nothing appeared. In the search I included system files and also visible and invisibles.

Where else could I look for files?

Melophage,

You were right the kernel extension: com.rim.driver.BlackBerryUSBDriverInt

loaded back on. I did a complete search of all com.rim files and foud a few hidden in different places, but most were documents. I moved to trash all of them just in case.

I have been able to find the extensions folder in Library. I reviewd each and every folder in Library and found a couple of more files com.rim.

But I don't seem to find anywhere the kernel extension we are looking for.

Another issue I noticed is that in the EtreCheck report there is a start up item named Cisco VPN, which I don't use any longer. Can I simply throw to the trash all files related to the CIscoVPN?

Thanks again.

Hi Melophage,

I finally found a couple of extensions in Systems Library: RIMBBUSB.kext

RIMBBVSP.kext

But I do not see how to remove them. I tried in Terminal but didn't work.

Do I simply drag them to the trash and then empty it?

Sorry for my ignorance in this matter and thank again for your patience.

Hi Melophage,

I really want to thank you for all your patience. I have finally really find my Mac running at top speed again. I eliminated the last two login items I had, plus did a Repair Permissions and verified disk. Everything seems to be running now.

This is my EtreCheck report:

Hardware Information:

MacBook Pro (13-inch, Late 2011)

MacBook Pro - model: MacBookPro8,1

1 2.4 GHz Intel Core i5 CPU: 2 cores

4 GB RAM

Video Information:

Intel HD Graphics 3000 - VRAM: 384 MB

System Software:

OS X 10.9.2 (13C1021) - Uptime: 0 days 0:12:58

Disk Information:

TOSHIBA MK7559GSXF disk0 : (750.16 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 749.3 GB (288.33 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-8A8

USB Information:

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Gatekeeper:

Mac App Store and identified developers

Kernel Extensions:

[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support

[not loaded] com.cisco.nke.ipsec (2.0.1) Support

[kext loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.97) Support

[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.97) Support

Startup Items:

CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN

Launch Daemons:

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.anchorfree.ajaxserver.plist Support

[loaded] com.google.keystone.daemon.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

Launch Agents:

[running] com.Affinegy.InstaLANa.plist Support

[failed] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support

[loaded] com.google.keystone.agent.plist Support

[loaded] com.stellar.SpeedUpMacLauncher.plist Support

User Launch Agents:

[loaded] com.adobe.ARM.[...].plist Support

[loaded] com.UninstallerTool.plist Support

[failed] com.VolumeWatcherTool.plist Support

User Login Items:

None

Internet Plug-ins:

o1dbrowserplugin: Version: 5.3.1.18536 Support

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support

AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support

FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support

Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support

Flash Player: Version: 13.0.0.206 - SDK 10.6 Support

iPhotoPhotocast: Version: 7.0 - SDK 10.7

googletalkbrowserplugin: Version: 5.3.1.18536 Support

QuickTime Plugin: Version: 7.7.3

AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support

SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support

GarminGPSControl: Version: 3.0.1.0 Release - SDK 10.4 Support

EPPEX Plugin: Version: 3.0.5.0 Support

MeetingJoinPlugin: Version: (null) - SDK 10.6 Support

Safari Extensions:

Cuevana Stream: Version: 4.2

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

User Internet Plug-ins:

Google Earth Web Plug-in: Version: 7.1 Support

3rd Party Preference Panes:

Flash Player Support

Time Machine:

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 697.84 GB Disk used: 429.31 GB

Destinations:

My Passport for Mac [Local] (Last used)

Total size: 931.36 GB

Total number of backups: 16

Oldest backup: 2013-02-14 07:10:23 +0000

Last backup: 2014-05-07 00:00:26 +0000

Size of backup disk: Too small

Backup size 931.36 GB < (Disk used 429.31 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.

Top Processes by CPU:

5% kextcache

3% WindowServer

1% mds

0% mdworker

0% fontd

Top Processes by Memory:

172 MB Mail

135 MB com.apple.IconServicesAgent

115 MB Contacts

98 MB soagent

98 MB Microsoft Word

Virtual Memory Information:

188 MB Free RAM

1.50 GB Active RAM

1.32 GB Inactive RAM

1019 MB Wired RAM

314 MB Page-ins

0 B Page-outs

I still have that kernel extension re: BB. since I found a couple of BB Rim related extensions in the Systems Library folder (RIMBBUSB.kext and RIMBBVSP.kext), I would appreciate your input on to get rid of them (drag them to the trash?) and the CiscoVPN which I don't use anymore (same solution? Drag to the trash?).

Finally, I notice I have several version of AdobePDFViewer, is that a problem?

Again, you have a tremendous help for someone like me who is not an expert and I really appreciate it.

Melophage,

Hapinness did not last long. Mac is running slow again. I was not able to remove the kext with the Terminal procedure:

Last login: Wed May 7 00:24:57 on console

Fs-MacBook-Pro:~ c$ sudo kextunload -b com.rim.driver.BlackBerryUSBDriverInt

Password:

Fs-MacBook-Pro:~ c$ sudo rm -f RIMBBVSP.kext

Password:

Fs-MacBook-Pro:~ c$ sudo rm -f RIMBBUSB.kext

Password:

Fs-MacBook-Pro:~ c$

The extensions continue there even after rebooting.

EtreCheck report continues to show the page-out and in a previous report with other apps open was even higher, but I did not save it by error:

Kernel Extensions:

[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support

[not loaded] com.cisco.nke.ipsec (2.0.1) Support

[kext loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.97) Support

[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.97) Support

Startup Items:

CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN

Launch Daemons:

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.anchorfree.ajaxserver.plist Support

[loaded] com.google.keystone.daemon.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

Launch Agents:

[running] com.Affinegy.InstaLANa.plist Support

[failed] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support

[loaded] com.google.keystone.agent.plist Support

[loaded] com.stellar.SpeedUpMacLauncher.plist Support

User Launch Agents:

[loaded] com.adobe.ARM.[...].plist Support

[loaded] com.UninstallerTool.plist Support

[failed] com.VolumeWatcherTool.plist Support

User Login Items:

None

Top Processes by CPU:

32% Finder

4% WindowServer

2% Safari

0% mds

0% mds_stores

Top Processes by Memory:

1022 MB Finder

140 MB mds_stores

59 MB Safari

49 MB soagent

37 MB WindowServer

Virtual Memory Information:

94 MB Free RAM

1.02 GB Active RAM

974 MB Inactive RAM

1.07 GB Wired RAM

399 MB Page-ins

10 MB Page-outs

There is something eating up CPU and memory from my Mac. As you can see I have practically no applications open and still get the spinning wheel.

Melophage,

I was able to ge rid of the two kext by moving them into the trash and emptying it.

Last EtreCheck is:

Kernel Extensions:

[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support

[not loaded] com.cisco.nke.ipsec (2.0.1) Support

Startup Items:

CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN

Launch Daemons:

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.anchorfree.ajaxserver.plist Support

[loaded] com.google.keystone.daemon.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

Launch Agents:

[running] com.Affinegy.InstaLANa.plist Support

[failed] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support

[loaded] com.google.keystone.agent.plist Support

[loaded] com.stellar.SpeedUpMacLauncher.plist Support

User Launch Agents:

[loaded] com.adobe.ARM.[...].plist Support

[failed] com.UninstallerTool.plist Support

[failed] com.VolumeWatcherTool.plist Support

User Login Items:

None

Top Processes by CPU:

8% Safari

4% WindowServer

4% com.apple.WebKit.Networking

2% hidd

2% kextcache

Top Processes by Memory:

201 MB Mail

139 MB mds_stores

139 MB com.apple.IconServicesAgent

102 MB Safari

82 MB Finder

Virtual Memory Information:

100 MB Free RAM

1.65 GB Active RAM

1.16 GB Inactive RAM

1.01 GB Wired RAM

321 MB Page-ins

3 MB Page-outs

I ran EtreCheck about 3 times before this one and got higher Page-outs (69 MB, 149 MB and 158 MB), but it seems to be stabilized now around the figure you see now (max 31 MB). Sometimes I open too many apps at the same time, so maybe I have to increase my RAM to 8 GB.

Thanks a lot for all your assistance.