White halo effect on every screen on iPhone - Any ideas?

I have recently begun to have problems with my 18 month old iPhone 5 freezing in shutdown. I have had to reset it several times. After checking all settings and deleting unused apps etc. I seemed to have resolved the problem and it has been fine for about three weeks. However, today whilst the phone was recharging it began an intermittent beeping - this stopped when I disconnected it from the charger. I then updated it to the most recent iOS 7. This evening it became very overheated (hasn't done this before) and now it is displaying a white halo effect on every screen.

The phone has not been dropped or ever immersed in water. I only ever use the original lightning cable and charger.

I have 6 months to go of a 2 year contract.

Has anyone else had this problem? Is there hope or is my phone in its death throes??

I would greatly appreciate any help or advice. Thank you.

iPhone 5, iOS 7.1.1

Posted on Apr 30, 2014 3:42 PM

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3 replies

Apr 30, 2014 3:43 PM in response to Very Baffled

The Basic Troubleshooting Steps are:


Restart... Reset... Restore from Backup... Restore as New...


Restart / Reset > http://support.apple.com/kb/ht1430


Backing up, Updating and Restoring > http://support.apple.com/kb/HT1414


If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

May 1, 2014 10:29 AM in response to Very Baffled

Further to my first and last post re white halo effect on screen - After switching off my phone and leaving it overnight, this morning my phone appeared to be back to normal and it has worked fine throughout the day. Perhaps it has had chance to fully cool down after it overheated and has now corrected itself??


I have decided to leave well alone at the moment and have deferred restoring on this occasion but shall bear it in mind if the problem reoccurs.

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White halo effect on every screen on iPhone - Any ideas?

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