Requirement to enter passcode every 48 hours

I got a 6S (upgrade from a 5) this fall (about two weeks after the 6S launch) and I have had the same issue since I got it. I use the touch id multiple times everyday and then get the 48 hour message. Mine seem to come about every 48 hours though. Almost as though it never recognizes that I use the touch id at all.

Additionally this morning I had the issue but it didn't give me the 48 hour screen, just a generic "Your passcode is required to enable touch id" further more the keyboard wasn't working. I was able to turn shift on (for the first character)(I now use a complex password, not the 4 or 6 digit one) and no other key responded after that. I restarted the phone and was able to log in.

I agree that having this bug diminishes security, sure its not allowing people to get on unhindered, but as stated on the previous page, when you enter your password, its very visible if some one is watching for it. One of the big selling points about the 6S for me was the touch id, and if its going to 'randomly' force me to enter my password, then I can't garuntee security of my password unless I don't want to log into the phone.

kvance83 wrote:

i use the touch id function on my iPhone 5s but am required to enter the passcode every 48 hours.

What makes you think you have to do it every 48 hours?

Passcode is required when 1st you unlock the iPhone after a restart.

This is not function of iOS.

What is the exact message?

Is this a phone from your employer?

Its working as designed - following quote is from http://support.apple.com/kb/ht5949

To configure Touch ID, you must first set up a passcode. Touch ID is designed to minimize the input of your passcode; but your passcode will be needed for additional security validation:

• After restarting your iPhone 5s
• When more than 48 hours have elapsed from the last time you unlocked your iPhone 5s
• To enter the Touch ID & Passcode setting

Just found it.

You have not unlocked your phone for 48 hours.

-> http://support.apple.com/kb/ht5949

Here is the technical sheet about passcode setting. Touching the Home button is deemed Fingerprint unlocking. It depends on other settings as to how often a passcode is required. Read the note for more details.

http://support.apple.com/kb/ht4113

I don't know if you've solved this problem - I am having the same issue.

And it seems like all these people replying are not reading what you are saying or not understanding it. People - the issue is this.

I "unlock" my phone several times a day using the fingerprint recognition touch pad. It works every time. No problem. BUT, every couple of days when I try the exact same thing, I get the pop-up that says the passcode has to be entered every 48 hours. Again, this is despite the fact that I have been using the phone continuously and repeatedly unlocking it via fingerprint for the same 48 hours. The phone was not turned off. The phone did not reboot. This just happens for no logical reason.

The only thing I can think of is this is some security thing uploaded from the company. This is my phone but I sign onto Exchange to be able to retrieve and send work email. I have asked local IT and they tell me it's not them.

Is anyone else besides kvance83 and I having this problem?

Woke up this morning...to this exact message. Definitely have used my phone in the last 48 hours! More like had used it 4 hours before since I'm oncall this week for work. Ive had some buzzaro stuff since iOS 9...after first updating Siri would activate just be pressing home button to wake up the phone, same as I have ever done. Felt like the phone was bogged down by some thing running. Restarted a few times and seems to have subsided. Also had just once that I had an error with an app and the phone appeared to lockup... hit the power to shut off the screen (not powered off)and when I turned it back on at the lock screen...touch ID wouldn't work, swiped to put in passcode and it just logged in like no password was required. Very disconcerting but have only seen these once so definitely feel like its a bug created by some sequence of events. Never even knew about the 48 hour message as I don't know I've ever not used it for that long of a period;)

j wfromtorrance wrote:

The only thing I can think of is this is some security thing uploaded from the company. This is my phone but I sign onto Exchange to be able to retrieve and send work email. I have asked local IT and they tell me it's not them.

It IS your company.

If you have an Outlook/Exchange account from your company on the iPhone, then you have a profile loaded onto your iPhone and it is set to require a passcode every 48 hours.

If you remove this profile, this 48 hour requirement will go away.

Nope I actually have a 4s that I carry additionally that has my exchange email, and have never seen this on that device or the 4 I used before it. I specifically keep my 6+ off our Corp network so they have no control over it. Have only gmail setup on the phone. Not to mention this is the first time I've ever seen this and have had the phone for about 7 months. Something else did this.

2manygadgets wrote:

I specifically keep my 6+ off our Corp network so they have no control over it

Is there any profile installed on the device?

Settings > General > Profiles.

It has nothing to do with Exchange. I just had this happen to me 10 minutes ago or so, and I only have a gmail setup, and an old work email that doesn't use exchange (very small company) and is no different than a ISP provided e-mail. I also used my phone a number of times last night before I went to bed so it has definitely been used inside 48 hours. (I have a 5S I bought on launch day on iOS 9.0.1)