Share fails. Output file can't be created (error -12143)

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Level 1

5 points

Share fails. Output file can't be created (error -12143)

FCP X 10.1.1 Share failed (either to Master file or Export file) because "The Output File could not be created (error -12143)". I can't find that error code.

I've tried deleting render files and turning off automatic rendering and recreating Project. Clip plays fine in timeline. I've tried to Share a very short range with same problem. If there is a bad original frame, I can't find it because it doesn't stop there nor give that error message with frame number.

Posted on May 4, 2014 7:57 AM

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Answer 1

Russ H

Level 7

22,432 points

May 4, 2014 10:17 AM in response to bobinmass

Do other projects export OK? Was this created in 10.1 or in an ealier version?

Try making a test library and a test project. Import a clip (one that's not in your problem project) and edit to the timeline> Try to export. If it works, import one of the clips that is in the other event/project. Add that to the timline and see whether it will export.

Russ

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Answer 2

bobinmass Author

Level 1

5 points

May 4, 2014 12:10 PM in response to Russ H

10.1.1.

Tried your good idea using an old clip and got the same output file error, so it does appear something is broken independent of my latest video recording and importing and editing.

So now what? Trash and re-download FCP X?

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Answer 3

Russ H

Level 7

22,432 points

May 4, 2014 12:15 PM in response to bobinmass

If you deled preferences manuallym download Prefernce Manager – a free Digital Rebellion app and use it to see whether there ias a difference.

Otherwise, I think I would do a test with a new user account before reinstalling FCP X.

Russ

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Answer 4

bobinmass Author

Level 1

5 points

May 4, 2014 2:17 PM in response to Russ H

Thanks. I did all that, but still couldn't create Output File, then discovered the problem only existed when trying to save that Shared/Created file onto the external 4 TB disk where I store all video. But I was able to Share/Create it by saving to the hard drive instead, both for my test Project and the original problem Project. That was ok for this short Project, but would be a problem for longer videos (insufficient room on the HD). So if you or someone has an a diagnosis for this new problem statement, I'd appreciate it. But in the meantime I at least have a work-around. Many thanks for your help.

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Answer 5

Tom Wolsky

Level 10

152,809 points

May 4, 2014 2:29 PM in response to bobinmass

What drive? How is it connected? How is it formatted?

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Answer 6

bobinmass Author

Level 1

5 points

May 4, 2014 4:40 PM in response to Tom Wolsky

4 TB HGST "G-Drive", less than half full (of videos), Firewire connection, Journaled HFS+ format.

Has worked flawlessly for a year, but.... When I get a chance I'll try to other read/write other files on it.

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Answer 7

May 5, 2014 6:24 AM in response to bobinmass

bobinmass wrote:

4 TB HGST "G-Drive", less than half full (of videos), Firewire connection, Journaled HFS+ format.

Has worked flawlessly for a year, but.... When I get a chance I'll try to other read/write other files on it.

Might be a permissions problem, or a drive problem.

Try repairing the drive in Disk Utility.

Also, you could set the "Ignore Ownership on this volume" box (Select the drive and do a Get Info in the Finder, the check box is at the bottomn of the Get Info window).

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Answer 8

May 6, 2014 7:59 AM in response to bobinmass

I have this problem on both macs in my office. unable to share to any destination. Spent a day on the phone with apple support and they could not resolve the problem. I dont know what to do.

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Answer 9

bobinmass Author

Level 1

5 points

May 8, 2014 10:33 AM in response to Luis Sequeira1

Verifies/Repairs OK in Disk Utility, but Permissions are grayed out so can't check them there. "Ignore Ownership" was already checked. Thanks anyway.

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