on settings - bluetooth, the phone does not discover bluetooth devices. just says 'searching'
above question
iPhone 5s, iOS 7.1.1
Apple Event: May 7th at 7 am PT
above question
iPhone 5s, iOS 7.1.1
Hello there, dave mcr.
The following Knowledge Base article offers some practical steps for troubleshooting issues with Bluetooth connectivity:
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562
Start with these steps and then proceed with the extended troubleshooting if the issue persists:
Before troubleshooting, you may want to learn more about using Bluetooth with your iOS device.
Begin troubleshooting with these steps first:
- Check that you are in range of the Bluetooth accessory with which you are trying to pair your iPhone, iPad, or iPod touch. Most Bluetooth accessories have a range of approximately 30 feet.
- On your iOS device, tap Settings > Bluetooth and find your device in the list. If your device says Not Connected, tap the name of your accessory to attempt to connect it.
- Tap Settings > Bluetooth and turn Bluetooth off and then on again.
- Make sure that your Bluetooth accessory is turned on and fully charged or connected to power.
- Make sure that your Bluetooth accessory is in pairing mode.1
- Restart your iOS device.
- Tap Settings > Bluetooth and locate the Bluetooth accessory you are currently connected to or attempting to connect to. Then tap and Forget this Device. Try to pair your Bluetooth accessory again.
Note: You may need to re-enter your Bluetooth accessory PIN if your accessory requires one. Some common PINs are 0000, 1111, and 1234.
- Restart your Bluetooth accessory by turning it off and then on again1.
- Update your device to the latest version of software. See how to update your iPhone, iPad, or iPod touch.
- If your Bluetooth accessory has upgradable firmware, check to see that you have the latest version1, 2.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
on settings - bluetooth, the phone does not discover bluetooth devices. just says 'searching'