You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

27 iMac (2012) crashes and requires smc reset to turn on

My late 2012 iMac, i7 16gig RAM 27 inches keeps shutting down. It looks like as if it was unplugged. Happens randomly. Sometimes while playing Diablo 3, surfing facebook or using iphotos or other apps. Seems to not crash if just left on overnight and not been used.


In order to turn it on again I have to unplug it from the power line for like 30 seconds, only then it starts.


I have the settings set to restart on power failure, but it does not.


Happened a few times a few months back. I have installed a surge protector and it worked fine for like a month or two. However last 2 days it has shut down like 10 times...


Help would be greatly appreciated. I suspect hardware failure.

iMac (27-inch, Late 2012), iOS 7.1.1

Posted on May 5, 2014 9:44 PM

Reply
574 replies

27 iMac (2012) crashes and requires smc reset to turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.