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Ang-ang Author

Level 1

1 points

Update unavailable with this Apple ID

I can't update my any apps (both free and paid apps) i keep getting this error message: "Update unavailable with this Apple ID.

Update is not available with this Apple ID either because it was bought by a different user or the item was refunded or cancelled." Wherein I'm using only one Apple ID. This is a brand new iPhone 5, I never request for a refund nor a cancellation on my purchases at all. I already logout of iTunes turned off my phone, log back in still getting the same error msg. My problem is how I will be able to update my apps?

iOS 7.1.1

Posted on May 8, 2014 1:59 AM

Top-ranking reply

traxzz

Level 1

8 points

Posted on May 8, 2014 3:03 AM

ihave the same problem, it start out today, every app usually i can update, now cant be updated because of this problem, any solution??

View in context

104 replies

Ralph9430

Level 7

21,942 points

May 8, 2014 6:30 AM in response to Ang-ang

In the bottom right corner of this web page there is a "Contact Us" link. Contact Apple and inform them of this problem. Many users have created threads on this and many others posted that they also have this problem. There must be a problem with the App Store that is causing this.

May 8, 2014 7:38 AM in response to Ang-ang

tuan.it

Level 1

0 points

May 8, 2014 8:40 AM in response to Ang-ang

I have the same problem.

It happen on US store, how can I do now?

tuan.it

Level 1

0 points

May 8, 2014 8:44 AM in response to nitishgera

They known it, but when we can download? :( I deleted all my apps today :(

May 8, 2014 9:07 AM in response to Ang-ang

Same issue here in Abu Dhabi with updating some apps, so I deleted all and then tried to download again for almost 1hour but still.same message. Does anybody have idea?

May 8, 2014 9:13 AM in response to nitishgera

good to know they are planning to fix the issues...

Iqdent

Level 1

0 points

May 8, 2014 9:19 AM in response to Ang-ang

Hi, i have the same problem here in Jordan, don't worry, probably they'll fix it soon.

May 8, 2014 9:28 AM in response to Ang-ang

No fix yet...

Cyprus.

one more

Level 1

0 points

May 8, 2014 9:32 AM in response to Ang-ang

Count one more to the party! 😎

Same thing here (France). Started this morning on trying to update IMDB & TuneIn Radio Pro on iPhone 4 & iPad Air, both running iOS 7.1.1 and using the same Apple ID. The last successful update was yesterday, no problem at all. My AppStore ID was created in the UK ages ago and moved over to France in December 2013, no issues at all. I can download any new, previously not installed apps, but when I tried to delete and then re-install the apps pending for updates, it would not let me, bringing up the same message.

I have tried the usual sign-out/sign-out on the AppStore and rebooting both devices tricks, but no luck.

What is interesting, though, is that it seems to be updating the apps, just failing to register it. I have the auto-updates turned off, so right now I have a blue dot under the Viber app and it works fine, yet it still shows up in the list of my apps to be updated on the AppStore.

So, while Apple is working on a fix, DO NOT DELETE your apps, as you may not be able to get them back until this is solved.

They'll work it out eventually... 😉

A dashti

Level 1

0 points

May 8, 2014 9:34 AM in response to Ang-ang

I have the same problem, I even deleted "imdb" app but when I want to reinstall it it keep saying "update unavailable with this apple ID .same problem with viber