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Ang-ang Author

Level 1

1 points

Update unavailable with this Apple ID

I can't update my any apps (both free and paid apps) i keep getting this error message: "Update unavailable with this Apple ID.

Update is not available with this Apple ID either because it was bought by a different user or the item was refunded or cancelled." Wherein I'm using only one Apple ID. This is a brand new iPhone 5, I never request for a refund nor a cancellation on my purchases at all. I already logout of iTunes turned off my phone, log back in still getting the same error msg. My problem is how I will be able to update my apps?

iOS 7.1.1

Posted on May 8, 2014 1:59 AM

Top-ranking reply

traxzz

Level 1

8 points

Posted on May 8, 2014 3:03 AM

ihave the same problem, it start out today, every app usually i can update, now cant be updated because of this problem, any solution??

View in context

104 replies

May 8, 2014 10:58 AM in response to Ang-ang

AlexRanger, please do not misroute the users.. Apple has an official announcement:

"At this time, this issue that you're experiencing with updating apps is being investigated. There are no possible fixes at this current time, as an issue with our servers, but we are working on it and should have it functioning properly later today."

DrKursat

Level 1

0 points

May 8, 2014 11:05 AM in response to Ang-ang

I changed my iphone 4 today at Apple Store in Germany. Afterwards, I wanted to install all the apps on iCloud. But I had the same error message and then contacted Apple about this issue. It seems like everybody had this issue at the same day and they said they will fix this issue in the next days. I thought of creating a new apple ID but then I will lose all my old datas. I think the best way is to wait till day fix it.

May 8, 2014 11:08 AM in response to Ang-ang

Dear All.

Please wait.. It's a Server Issue.. There's nothing you can do!! Once the server issue resolved... You will be all fine..

May 8, 2014 11:21 AM in response to Ang-ang

Hi, The issue has not been fixed yet. I'm residing in Abu Dhabi. Still not able to update apps... Hopefully Apple would be able to fix the issue soon..😐 🙂

May 8, 2014 11:26 AM in response to Ang-ang

1. I haven't charged any location ever since I bought an iPhone for the 1st time.

2. The problem persists...

ikeshima

Level 1

6 points

May 8, 2014 11:28 AM in response to Ang-ang

Living in Denmark. I have not been able to update any apps since yesterday. Been looking at getting a HTC One M8 recently too. What with the embarrassment of iOS 7 and the numerous bugs and now this I might just jump ship.

prjmax

Level 1

0 points

May 8, 2014 11:41 AM in response to Ang-ang

Same problem in New Zealand, I just bougth a brand new Iphone 5S and I can't update or install apps...

Any clue?

NJN214

Level 1

0 points

May 8, 2014 11:44 AM in response to Compatriot

Please share the solution I don't have Viber because of this anymore 😟

NJN214

Level 1

0 points

May 8, 2014 11:48 AM in response to ArtL13

Please share the solution, I don't have VIber cause of this anymore 😟

Gounga

Level 1

8 points

May 8, 2014 11:51 AM in response to Ang-ang

Some of the apps are now downloading
I coudn't update Evernote and Tunein Radio and now they did
still another 3 apps cannot be updated: Viber, Candy Crash & IMDb

May 8, 2014 11:52 AM in response to NJN214

Read previous informations please.. Its server issue. You must wait the servers to be restored.

Gounga

Level 1

8 points

May 8, 2014 11:53 AM in response to Gounga

Viber just updated!

ikeshima

Level 1

6 points

May 8, 2014 11:54 AM in response to ikeshima

Now working. Thanks Apple. You are the best! Lol

TIP: you may have to re-attempt many times. Just ignore the error and keep pressing 'Update'

Gounga

Level 1

8 points

May 8, 2014 11:57 AM in response to Ang-ang

Just updated all apps

You have to wait for one app to download and then try the next app

You cant update all at once
I don't know what the issue

But this worked for me

🙂😁

JJUNSU

Level 1

0 points

May 8, 2014 12:00 PM in response to Ang-ang

I thought apple has just fixed this bug already . All apps are updated already . Good luck everyone . And I look forward to the answer of apple to this issue .

Update unavailable with this Apple ID