My macbook just got really slow after I deleted a load of render files. Any advice appreciated.

Hardware Information:

MacBook Pro (13-inch, Mid 2012)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2 cores

8 GB RAM


Video Information:

Intel HD Graphics 4000 - VRAM: 512 MB


System Software:

Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 1:1:10


Disk Information:

TOSHIBA MK7559GSXF disk0 : (750.16 GB)

disk0s1 (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 749.3 GB (267.77 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


MATSHITADVD-R UJ-8A8


USB Information:

TOSHIBA External USB 3.0 1 TB

disk1s1 (disk1s1) <not mounted>: 209.7 MB

RUPERT (disk1s2) /Volumes/RUPERT: 999.86 GB (995.51 GB free)



Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Apple Computer, Inc. IR Receiver


Apple Inc. Apple Internal Keyboard / Trackpad


Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information:

Apple, Inc. MacBook Pro


Gatekeeper:

Anywhere


Startup Items:

MobileBrServ: Path: /Library/StartupItems/MobileBrServ


Launch Daemons:

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.adobe.SwitchBoard.plist Support

[running] com.cleverfiles.cfbackd.plist Support

[not loaded] com.gopro.stereomodestatus.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist Support


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist Support

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

[loaded] com.facebook.videochat.[redacted].plist Support

[loaded] com.google.keystone.agent.plist Support

[running] com.spotify.webhelper.plist Support


User Login Items:

Flux

SmartDaemon

iTunesHelper

Google Chrome

Dropbox

Notification Mail

Google Drive

Spotify


Internet Plug-ins:

FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.1

Flash Player: Version: 13.0.0.206 - SDK 10.6 Support

AdobePDFViewer: Version: 10.1.1 Support

SharePointBrowserPlugin: Version: 14.0.0 Support

Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version


Audio Plug-ins:

iSightAudio: Version: 7.7.1 - SDK 10.7


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.3 - SDK 10.7


User iTunes Plug-ins:

TuneUp Visualizer: Version: 2.4.0 - SDK 10.6 Support

AudioScrobbler: Version: 6.0.5 - SDK 10.8 Support


3rd Party Preference Panes:

Flash Player Support

FUSE for OS X (OSXFUSE) Support

GoPro Support


Time Machine:

Time Machine not configured!


Top Processes by CPU:

11% WindowServer

5% Google Chrome

2% mds

2% backupd

2% System Preferences


Top Processes by Memory:

229 MB System Preferences

123 MB mds

115 MB Google Chrome

106 MB Spotify

87 MB Finder


Virtual Memory Information:

4.71 GB Free RAM

1.95 GB Active RAM

396 MB Inactive RAM

978 MB Wired RAM

637 MB Page-ins

0 B Page-outs

MacBook Pro, Mac OS X (10.7.5)

Posted on May 8, 2014 1:24 PM

Reply
35 replies

May 11, 2014 7:26 AM in response to Lexiepex

Hi again,


I have worked my way through all the suggested procedures, some of files I can't seem to locate. I get the feeling that the cause of the slow down is in direct result of the actions I took as detailed already. Any more suggestions would be great.


I am on the point of considering formatting my hard drive and starting over.


Hardware Information:

MacBook Pro (13-inch, Mid 2012)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2 cores

8 GB RAM


Video Information:

Intel HD Graphics 4000 - VRAM: 512 MB


System Software:

Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 0:17:36


Disk Information:

TOSHIBA MK7559GSXF disk0 : (750.16 GB)

disk0s1 (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 749.3 GB (294.05 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


MATSHITADVD-R UJ-8A8


USB Information:


Apple Inc. FaceTime HD Camera (Built-in)


Apple Computer, Inc. IR Receiver


Apple Inc. Apple Internal Keyboard / Trackpad


Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller



Thunderbolt Information:

Apple, Inc. MacBook Pro


Gatekeeper:

Anywhere


Launch Daemons:

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.bombich.ccc.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist Support


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist Support

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

[loaded] com.facebook.videochat.[redacted].plist Support

[loaded] com.google.keystone.agent.plist Support

[running] com.spotify.webhelper.plist Support


User Login Items:

Flux

Dropbox


Internet Plug-ins:

FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.1

Flash Player: Version: 13.0.0.206 - SDK 10.6 Support

AdobePDFViewer: Version: 10.1.1 Support

SharePointBrowserPlugin: Version: 14.0.0 Support

Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version


Audio Plug-ins:

iSightAudio: Version: 7.7.1 - SDK 10.7


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.3 - SDK 10.7


User iTunes Plug-ins:

TuneUp Visualizer: Version: 2.4.0 - SDK 10.6 Support

AudioScrobbler: Version: 6.0.5 - SDK 10.8 Support


3rd Party Preference Panes:

Flash Player Support


Time Machine:

Time Machine not configured!


Top Processes by CPU:

4% WindowServer

3% Google Chrome

0% Flux

0% SystemUIServer

0% hidd


Top Processes by Memory:

90 MB Google Chrome

82 MB Dropbox

66 MB mds

41 MB WindowServer

41 MB loginwindow


Virtual Memory Information:

5.92 GB Free RAM

1.10 GB Active RAM

258 MB Inactive RAM

743 MB Wired RAM

313 MB Page-ins

0 B Page-outs

May 11, 2014 8:30 AM in response to rupertbarry

kernel: SATA WARNING: Enable Drive PHY PM failed


At last, some progress. You may have a hardware failure.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.

Here's a summary of what you need to do, if you choose to proceed:

☞ Copy a line of text in this window to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[45]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}')printf("%s (UID %s) is using %s '${p[$2]}'\n",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ s/ *:$//;x;s/\n//;/Apple|Genesy|Intel|SMSC/d;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;} ' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/:/;END { if(NR<100)print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { $4="";gsub(" "," ");gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}')print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR==2'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' ' s/^.{52}//;s/ .+//p ' ' /Launch[AD].+\.plist$/;END{if(NR<100)print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' '/\.(framew|lproj)/d;/plist:|:.+(M.+exec|scrip)/s/:[^:]+//p' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/;END{if(NR<100)print "/System/"};' '/^\/usr\/lib\/.+dylib$/p' '/\/etc\/(auto_m|hosts[^.]|peri)/s/^\.\/[^/]+//p' ' /\/(Contents\/.+\/Contents|Frameworks)\//d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a)print "CPU: "a;if(b)print "I/O: "b;if(c)print "Net: "c" (KiB/s)";if(d)print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' /lR/ { if($2<='${p[25]}')print $2;} ' ' BEGIN { FS=":";} $3~/(sh|ng|ic)$/ { n=split($3,a,".");sub(/_2.+/,"",a[n-1]);b=b"\n"$2" "a[n-1]" "a[n]" "$1;c=c$1;} END { d="sort|tail -n'${p[38]}'";print b|d;close(d);if(c)print("\n\t* Code injection");} ' ' NR!=4{next} {$NF=int($NF/10240)} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L)f=f"\n "$0;} END { F=FILENAME;if(!F)exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(A.+ E.+ text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' /:/{$0="'"${p[28]}"'"};1;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status '-F bsd -k Sender kernel -k Message Req "Beac|caug|dead[^bl]|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN" -k Message Rne "Goog|ksadm|SMC:" -o -k Sender fseventsd -k Message Req "SL"' '-** -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/*/*.{BS,Bas,Es,OSXU,Rem}*.bom' '{/,}L*/Lo*/Diag* -type f \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;' '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto_master,{cron,fs}tab,hosts,{launchd,sysctl}.conf} /usr/local/etc/periodic/*/* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n 'syscall::'${p[33+j]}':return {@out[execname,uid]=sum(arg0)} tick-10sec {trunc(@out,1);exit(0)}'";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP RSSI Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear;};for i in 0 1;do eval ' A'$((1+i))'() { v[0]=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "${v[0]}" ]];};A'$((3+i))'() { v[0]=` while read i;do eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "${v[0]}" ]];};A'$((5+i))'() { v[0]=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "${v[0]}" ]];};';done;A7(){ v[0]=$((`date +%s`-v[3]));};B2(){ v[$1]="${v[0]}";};for i in 0 1;do eval ' B'$i'() { unset v[0];((v['$((i+1))']==0))||{ v[0]=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v[0]=` paste -d: <(echo "${v[$1]}") <(echo "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v[0]=`grep -Fv "${v[$1]}"<<<"${v[0]}"`;};C0(){ test "${v[0]}"&&echo "$_";};C1() { [[ "${v[0]}" ]]&&printf "${f[$1]}" "${l[$2]}" "${v[0]}";};C2() { v[0]=`echo ${v[0]}`;[[ "${v[0]}" != 0 ]]&&C1 0 $1;};C3() { v[0]=`sed -E "${s[0]}"<<<"${v[0]}"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;A0;{ A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D22 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A4 14 6 11 0;B2 0 5;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A4 14 7 11 6;B2 0 7;B3 4 0 22;A4 14 6 11 0;B2 0 8;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D23 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;D22 32 31 43 38;D23 20 42 32 41;D23 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-

Copy the selected text to the Clipboard by pressing the key combination command-C.

7. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

8. If you see an error message in the Terminal window such as "syntax error," enter

exec bash

and press return. Then paste the script again.

9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line

[Process completed]

to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.

11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.

Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

________________________________


Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

May 11, 2014 8:42 AM in response to rupertbarry

0. there may be a hardware failure (disk problem), so start making backups.

1. When you have made the necessary backups: I still have a few questions:

2. The file in the user library is still there, it is not really bad, but it is not doing anything either thus I propose to remove it:

I said: - Then you go into MacintoshHD->Users->yourname->Library->LaunchAgents folder and delete the file

com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

You can do this by opening Finder, in the Finder Menu you tap the GO menu open, hold the Alt(option) key then choose the Library which is now visible, in Library you open the folder LaunchAgents, then delete the file.

3. Also the Tuneup visualizer plugin has not disappeared, thus yould remove it:

in the same way go to Library, in there open the iTunes folder, in there open the iTunesPlugins folder and delete the Tuneup visualizer.

4. Go to SystemPreferences-> Security&Privacy-> General and unlock the settings by clicking the lock underneath left and typing your password, then check "Mac Appstore and identified developers" instead of the setting 'anywhere' as Linc already said.

5. Am I guessing correct that FCP is hacked? Did you get it via a torrent download?

Answer with either 4Yes or 4No.

6. Did you try using your mac without Chrome started?

Lex

May 11, 2014 12:00 PM in response to Linc Davis

Model Identifier: MacBookPro9,2

System Version: Mac OS X 10.7.5 (11G63b)

Kernel Version: Darwin 11.4.2

Boot Mode: Normal

64-bit Kernel and Extensions: Yes



USB



External USB 3.0 (Toshiba America Info. Systems, Inc.)



System load



combined level = Bad

- battery level = Bad



Diagnostic reports



2014-05-11 Final Cut Pro crash

2014-05-11 Final Cut Pro crash

2014-05-11 Final Cut Pro crash

2014-05-11 Final Cut Pro crash

2014-05-11 Final Cut Pro crash

2014-05-11 Final Cut Pro crash

2014-05-11 Final Cut Pro crash

2014-05-11 Final Cut Pro crash

2014-05-11 Final Cut Pro hang

2014-05-11 Final Cut Pro hang

2014-05-11 Google Chrome crash

2014-05-11 Google Drive crash

2014-05-11 Google Drive crash

2014-05-11 Google Drive crash

2014-05-11 Google Drive crash

2014-05-11 Google Drive crash

2014-05-11 Google Drive crash

2014-05-11 Kernel panic

2014-05-11 Kernel panic

2014-05-11 Kernel panic

2014-05-11 Spotify hang

2014-05-11 System Preferences hang

2014-05-11 crsud crash

2014-05-11 crsud crash

2014-05-11 spindump crash



Log



May 11 10:13:08 kernel[0]: jnl: disk1s2: write_journal_header: error writing the journal header!

May 11 10:13:09 kernel[0]: jnl: disk1s2: close: journal 0xffffff8011bbbcc0, is invalid. aborting outstanding transactions

May 11 10:16:37 kernel[0]: SATA WARNING: Enable Drive PHY PM failed.

May 11 10:21:15 kernel[0]: jnl: unknown-dev: replay_journal: from: 7738880 to: 16217600 (joffset 0x12ad1000)

May 11 10:21:15 kernel[0]: jnl: unknown-dev: examining extra transactions starting @ 16217600 / 0xf77600

May 11 10:21:15 kernel[0]: jnl: unknown-dev: Extra txn replay stopped @ 16475648 / 0xfb6600

May 11 10:21:15 kernel[0]: jnl: unknown-dev: journal replay done.

May 11 11:07:43 kernel[0]: SATA WARNING: Enable auto-activate failed.

May 11 11:22:42 kernel[0]: SATA WARNING: Enable Drive PHY PM failed.

May 11 11:53:54 kernel[0]: SATA WARNING: Enable auto-activate failed.

May 11 12:29:01 kernel[0]: SATA WARNING: Enable Drive PHY PM failed.

--- last message repeated 1 time ---

May 11 13:23:32 kernel[0]: wl0: Roamed or switched channel, reason #8, bssid 20

--- last message repeated 1 time ---

May 11 13:47:16 kernel[0]: PM notification timeout (pid 31, powerd)

--- last message repeated 2 times ---

May 11 14:13:46 kernel[0]: SATA WARNING: Enable Drive PHY PM failed.

--- last message repeated 1 time ---

May 11 14:51:13 kernel[0]: jnl: unknown-dev: replay_journal: from: 45766144 to: 50165248 (joffset 0x12ad1000)

May 11 14:51:13 kernel[0]: jnl: unknown-dev: journal replay done.

May 11 14:59:43 kernel[0]: wl0: Roamed or switched channel, reason #8, bssid 20

May 11 15:31:18 kernel[0]: jnl: unknown-dev: replay_journal: from: 51136512 to: 56219648 (joffset 0x12ad1000)

May 11 15:31:18 kernel[0]: jnl: unknown-dev: journal replay done.

May 11 19:06:55 kernel[0]: jnl: disk1s2: replay_journal: from: 7547904 to: 15116288 (joffset 0x1d1c000)

May 11 19:06:59 kernel[0]: jnl: disk1s2: journal replay done.



launchd



/System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist

(com.apple.AirPortBaseStationAgent)

/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Startup-1.0)

/Library/LaunchDaemons/com.adobe.fpsaud.plist

(com.adobe.fpsaud)

/Library/LaunchDaemons/com.apple.aelwriter.plist

(com.apple.aelwriter)

/Library/LaunchDaemons/com.bombich.ccc.plist

(com.bombich.ccc)

/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

(com.microsoft.office.licensing.helper)

Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Scheduler-1.0)

Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist

(com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID)

Library/LaunchAgents/com.facebook.videochat.plist

(com.facebook.videochat.updater)

Library/LaunchAgents/com.google.keystone.agent.plist

(com.google.keystone.user.agent)

Library/LaunchAgents/com.spotify.webhelper.plist

(com.spotify.webhelper)



Bundles



/Library/Internet Plug-Ins/AdobePDFViewer.plugin

(com.adobe.acrobat.pdfviewer)

/Library/Internet Plug-Ins/Flash Player.plugin

(com.macromedia.Flash Player.plugin)

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

(com.apple.java.JavaAppletPlugin)

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

(com.microsoft.sharepoint.browserplugin)

/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

(com.microsoft.sharepoint.webkitplugin)

/Library/Internet Plug-Ins/Silverlight.plugin

(com.microsoft.SilverlightPlugin)

/Library/PreferencePanes/Flash Player.prefPane

(com.adobe.flashplayerpreferences)

/Library/QuickTime/CFHDCompressor.component

(com.cineform.CFHDCompressor)

/Library/QuickTime/CFHDDecompressor.component

(com.cineform.CFHDDecompressor)

/Library/ScriptingAdditions/Adobe Unit Types.osax

(N/A)

Library/Address Book Plug-Ins/SkypeABDialer.bundle

(com.skype.skypeabdialer)

Library/Address Book Plug-Ins/SkypeABSMS.bundle

(com.skype.skypeabsms)

Library/Internet Plug-Ins/FacebookVideoCalling.bundle

(com.skype.FacebookVideoCalling)

Library/iTunes/iTunes Plug-ins/AudioScrobbler.bundle

(fm.last.iTunes Scrobbler)

Library/iTunes/iTunes Plug-ins/TuneUp/TuneUp Visualizer.bundle

(com.tuneupmedia.iTuneUpVisualizer)

Library/iTunes/Mobile Backups/88030RNMA4T/Structured

(N/A)



Root crontab



*/20 * * * * /usr/share/prey/prey.sh > /var/log/prey.log 2>&1



Font issues: 20



Bad plists



Library/Preferences/com.solidstatenetworks.awkhost.plist



DNS: 194.168.4.100 (static)



Restricted files: 270



Elapsed time (s): 1201

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My macbook just got really slow after I deleted a load of render files. Any advice appreciated.

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