iCloud control panel setup/Outlook

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Level 1

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iCloud control panel setup/Outlook

Hi,

I actually have two questions:

1. I have the iCloud control panel on my Windows 8. I have already setup an iCloud email address, but when I click on the three boxes for Mail, Bookmarks, and Photos and hit apply, I get an error message that says "Setup can't continue because Outlook is not configured to have a default profile." I tried adding my iCloud email into Outlook itself, but that was a failure. How do I fix this and continue setting up the iCloud control panel?

2. On my iPhone into the iCloud settings, it has my previous apple ID as the Account. On my Windows 8 and on iCloud.com, it has my new apple ID as the account name. I noticed in my photo stream folder on my laptop, it only has pictures up until I changed my ID. I'm sure it would be much easier to just connect my iPhone via USB cable, but I'd really like to fix this. How do I get my old apple ID off my iCloud settings in my phone and change it to the new one?

Thanks in advance!

iPhone 5

Posted on May 15, 2014 4:33 PM

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Answer 1

randers4

Level 9

63,567 points

May 15, 2014 5:39 PM in response to mrsallisonW

Your first question should be researched on Microsoft's support forums. This may get you started as it discusses how to create and configure an Outlook profile: http://support.microsoft.com/kb/829918.

On your second question, to change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, and if your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

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