why when i charge my iphone4s the bettery n charger symbol pops up likes its not charging .

I really need help with my phone i have no idea why this is happening to my phone . When it was goin dead on 8% i put it on the charger n i was not chager so it went completely dead so i got a new charger. And that didnt help . When i plug it on the charger the battery n charger symbol pops up.n thats all. N i left the phone alone for 4 days n its still not charging. What should i do.

iPhone 4S

Posted on May 18, 2014 9:47 AM

Reply
1 reply

May 20, 2014 8:44 AM in response to Ms.lovely199

Hi Ms.lovely199,


Welcome to the Apple Support Communities! I understand that your iPhone 4s is having issues charging. I suggest taking a look at the Resolving Issues section of the following article to help you isolate and resolve what may be happening.


iPhone and iPod touch: Charging the battery

http://support.apple.com/kb/HT1476

Resolving issues

If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.

  1. Inspect the connector at the bottom of the phone:
    • Make sure that there are no bent pins in the connector.
    • Make sure that the connector is free from debris.
    • If there are bent pins or debris, please contact Apple Support.
    • Otherwise, continue troubleshooting.
  2. Make sure that the outlet you're using works.
  3. Make sure that the Apple USB cable and Apple USB power adapter work.
  4. Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
  5. If the device still exhibits an issue, try turning your device off and then on again while connected to power.
  6. If the issue is persists, please contact Apple Support.


If you have completed all of these steps, it may be necessary to follow step 6 and contact Apple support.


I hope this helps,

-Joe

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why when i charge my iphone4s the bettery n charger symbol pops up likes its not charging .

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