After updating to the latest itunes yesterday have a small problem. After using itunes then closing itunes on windows vista a problem report pops up saying
itunes was closed to help protect your computer, data execution prevention has closed itunes. Click to learn more.
Any one else having this problem since update?
Windows Vista
i am having a similar problem since updating on Saturday May 17.
working.
my pop up states:
iTunes has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
my operating system is Windows 7.
You must have marked it as such, albeit perhaps in error. You opened this thread and nobody other than the thread starter has control of the solved/helped buttons.
tt2
Gotcha, will see if I can uncheck it if I can find it.
Thanks again for your help.
Solved or helpfuls cannot be undone.
tt2
Yep just coming around to that conclusion, never mind. 😝
I'm also having this issue on Vista, getting rather annoying.
As I stated earlier, I have no problem accessing my iTunes. It's only after I close my iTunes that the silly DEP icon pops up with its message. However, this morning I noticed a new wrinkle. After I opened up my iTunes, I went to the iTunes Store. When I exited from the iTunes Store, I then closed my iTunes. I noticed that the silly DEP icon did not pop up! I repeated what I had done several times more with the same result -- no silly DEP icon. Perhaps this may lead to a cure for the original problem.
Hey Quada, just tried that myself and same result NO DEP after closing iTunes after closing iTunes store.
However if I open iTunes without opening the store I still get the DEP?????
I did Google the problem last night and there are some search results that there are more problems with 11.2 and 11.2.1 is on its way. Its beyond me though all the technical jargon being stated.
My QuickTime is up to date. I'm leary of uninstalling it. I tried your second suggestion. No change. The DEP icon still pops up. Thanks for your continuing help and suggestions.
When I uninstalled iTunes using the 5 step method I also uninstalled QuickTime, ie all apple software.
I reinstalled the iTunes only without QT and the problem still existed.
Later I reinstalled QT.
Tried 2nd suggestion too ie signing out then opening and closing, problem still there.
I've just got off the phone with Apple reporting this problem which as been advanced to a technician. I supplied all logs of system and problem hopefully a solution will be supplied soon.
Fingers crossed.
tt2
I have the same issue. Have you got it relsoved yet?
No I'm afraid not, as posted I've reported it to Apple and there looking into it and said their get back to me within a week.
You could try the delete all Apple software recommendation, you never know it may work for you. Never worked for me though.
Will update you all when and if I get an answer from Apple.
I am also having the exact problems with Vista - DEP error message on exiting the iTunes program - I will watch this post for your answer from Apple. We have an iPad Mini and there is an ios7 update ready to be downloaded through iTunes - is it safe to do the update with this DEP error message issue, or should I wait until it is resolved?
me to i have the same problem,i spent 2 hours with apple support re install tunes .SAME THING.thanks
Windows Vista problem reports after latest Itunes 11.2 update
