Why does my iPod keep crashing?

Question

Why does my iPod keep crashing?

I've got a 16GB iPod Touch 4th generation, version 6.1.6, fully updated. It's just over a year old and I always take good care of it, and the storage isn't even half full. But over the past 2-3 days, literally ALL of my apps keep crashing when I go to them. Facebook doesn't even load at all, YouTube loads but crashes as soon as I tap on a video, Tumblr and Instagram and Vine and most other apps only work for a few seconds/5 minutes, iTunes and the App Store don't load, Music is sluggish and often crashes in the middle of a song, Twitter loads but crashes as soon as I try to view a picture or tweet anything or switch accounts, and Safari loads for a few seconds then crashes. I've tried closing them by opening the Multitasking thing and pressing the "-" button over the apps, I've tried deleting and reinstalling some of them, but nothing has worked. What's happening?

iPod touch, iOS 6.1.6

Posted on May 22, 2014 11:48 AM

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Answer 1

varjak paw

Level 10

182,668 points

May 22, 2014 12:14 PM in response to Justine O'Hare

Try the usual steps: restart, reset, restore.

http://support.apple.com/kb/HT1430

http://support.apple.com/kb/HT1414

If you try restoring from a backup and that doesn't fix the problem, try restoring to factory settings and, if the problem goes away, then sync back your apps and content. You'll lose the app data and settings, but if the problem is due to a corrupt cache or settings file, restoring to factory settings should cure it.

If none of that helps, your device may have developed a hardware fault and will need to be take or sent to Apple.

Regards.

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