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after upgrading to Mavericks TrendMicro UIMgmt appears at startup

After recently upgrading to OSX Mavericks, my Mac has slowed down at startup.


I followed the instructions given to a user having a similar problem and uninstalled some unnecessary software. However, the problem is not resolved.


The major culprit seems to be a reappearance of TrendMicro Smart Surfing for Mac, which I previously installed but then removed (incorrectly).


I thought I had fixed this problem before I upgraded to OSX Mavericks. Whatever I did to fix it seemed to work, as TrendMicro stopped interfering with my Mac until now.


After waiting an inordinate amount of time at startup, I get an (error message) box saying "UIMgmt wants to make changes." Then it asks me to enter my password to allow it.


I have searched the web for solutions and tried a few (entering commands using the Terminal Console). Nothing is working. There is no visible application for TrendMicro in my Applications folder.


Thank you.

Mac mini (Mid 2011), OS X Mavericks (10.9.3)

Posted on May 23, 2014 5:55 PM

Reply
43 replies

May 24, 2014 3:11 PM in response to Linc Davis

Hi Linc,


Thank you for your response.


I followed the first part of your instructions which ultimately took me directly to the iCoreService file I want to delete. The contextual menu appeared without any problem. It went right to the file and I followed the rest of your instructions.


I ran EtreCheck again, and unfortunately, that file is still showing up! (See results below.)


RE: Part B: Sadly, I am just beginning to understand that OSX must have everything in it that Kaspersky does, and the latter is redundant. Is that correct?


I can see that some of the Kaspersky processes are eroding the performance of my machine. If I don't need it, I will get rid of it.


Thanks.


EtreCheck version: 1.9.11 (43) - report generated May 24, 2014 at 6:04:33 PM EDT


Hardware Information:

Mac mini (Mid 2011)

Mac mini - model: Macmini5,2

1 2.5 GHz Intel Core i5 CPU: 2 cores

4 GB RAM


Video Information:

AMD Radeon HD 6630M - VRAM: 256 MB


System Software:

OS X 10.9.3 (13D65) - Uptime: 0 days 0:16:44


Disk Information:

TOSHIBA MK5065GSXF disk0 : (500.11 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

disk0s2 (disk0s2) <not mounted>: 499.25 GB

Recovery HD (disk0s3) <not mounted>: 650 MB


USB Information:

Apple, Inc. Keyboard Hub

Mitsumi Electric Apple Optical USB Mouse

Apple, Inc Apple Keyboard

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

[kext loaded] com.kaspersky.kext.kimul.44 (44) Support

[kext loaded] com.kaspersky.kext.klif (3.0.3d40) Support

[kext loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) Support

[kext loaded] com.kaspersky.nke (1.6.3d13) Support

[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support

[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support


Startup Items:

iCoreService: Path: /Library/StartupItems/iCoreService


Launch Daemons:

[running] com.kaspersky.kav.plist Support


Launch Agents:

[running] com.kaspersky.kav.gui.plist Support


User Login Items:

iTunesHelper

SplashID Key Safe

SpeechSynthesisServer

Canon IJ Network Scanner Selector EX


Internet Plug-ins:

FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.3

AdobePDFViewerNPAPI: Version: 10.1.8 Support

CouponPrinter-FireFox_v2: Version: Version 1.1.6 Support

AdobePDFViewer: Version: 10.1.8 Support

Flash Player: Version: 13.0.0.214 - SDK 10.6 Support

Default Browser: Version: 537 - SDK 10.9

Silverlight: Version: 5.1.30214.0 - SDK 10.6 Support


Safari Extensions:

URL Advisor: Version: 14.0

Virtual Keyboard: Version: 14.0

DoNotTrackMe: Online Privacy Protection: Version: 3.2.1112

Ghostery: Version: 5.2.0


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


User Internet Plug-ins:

npBcsMcTcIO: Version: (null) Support


3rd Party Preference Panes:

Flash Player Support


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Destinations:

Seagate Backup Plus Drive [Local] (Last used)

Total size: 930.90 GB

Total number of backups: 21

Oldest backup: 2013-10-10 21:20:11 +0000

Last backup: 2014-05-24 14:39:26 +0000

Size of backup disk: Excellent

Backup size 930.90 GB > (Disk size 0 B X 3)

NO NAME [Local]

Total size: 0 B

Total number of backups: (null)

Size of backup disk: Excellent

Backup size 0 B > (Disk size 0 B X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.


Top Processes by CPU:

63% kav

5% com.apple.WebKit.WebContent

2% WindowServer

1% mds

0% Safari


Top Processes by Memory:

340 MB com.apple.WebKit.WebContent

218 MB kav

82 MB Safari

61 MB ocspd

45 MB Dock


Virtual Memory Information:

1.73 GB Free RAM

1.33 GB Active RAM

246 MB Inactive RAM

710 MB Wired RAM

254 MB Page-ins

0 B Page-outs

May 24, 2014 3:41 PM in response to iDeBb

Please don't post "etrecheck" results in a reply to me. I haven't tested it, I don't know what it does, and I don't comment on its output.


If you followed my last instructions to remove the "iCoreService" folder, then it's removed. If "etrecheck" says otherwise, then either it's wrong, or you didn't follow the instructions. You would have to restart the computer to see an effect.


As for Kaspersky, the quote attributed to Apple is false advertising. There is no Apple support page bearing those words. If there ever was one, which I doubt, it was taken down years ago.


1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to log in to it remotely. That threat is in a different category, and there's no easy way to defend against it.

If you find this comment too long or too technical, read only sections 5, 6, and 10.

OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.

2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."

The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.

The following caveats apply to XProtect:

  • It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
  • It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.

3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated " Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)

Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:

  • It can easily be disabled or overridden by the user.
  • A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
  • An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.

Apple has so far failed to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. These failures don't involve App Store products, however.

For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.

4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.


5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, and a technological fix is not going to solve it. Trusting software to protect you will only make you more vulnerable.

The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called " Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the scam artists. If you're smarter than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.

Software from an untrustworthy source
  • Software of any kind is distributed via BitTorrent. or Usenet, or on a website that also distributes pirated music or movies.
  • Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, your browser, or anything else.
  • Rogue websites such as Softonic and CNET Download distribute free applications that have been packaged in a superfluous "installer."
  • The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
  • High-priced commercial software such as Photoshop is "cracked" or "free."
  • An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission.
Conditional or unsolicited offers from strangers
  • A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
  • A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
  • You win a prize in a contest you never entered.
  • Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
  • A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
  • Anything online that you would expect to pay for is "free."
Unexpected events
  • You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
  • An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
  • Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.

I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.

6. Java on the Web ( not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.

Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.

Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable itnot JavaScript—in your browsers.

Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.

Why shouldn't you use commercial AV products?
  • To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
  • Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
  • By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
  • Most importantly, a false sense of security is dangerous.

8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.

An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.

Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:

London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe

You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an institutional policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.

The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.

9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.

10. As a Mac user you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither should you assume that you will always be safe from exploitation, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices .

May 24, 2014 4:21 PM in response to iDeBb

Should I drag the file anywhere, such as on the desktop, or to the Trash?


As long as it is no longer in StartupItems it will not load when you start your Mac. Since you are certain that you don't want it, you might as well drag it directly to the Trash.


Kaspersky quotes Apple as saying that it's a good idea to install something like it's product:


"Today there are many viruses for Mac OS X, ..."


Today there are exactly zero viruses for Mac OS X. With that opening statement, Kaspersky nullified the validity of everything that follows.


As if that's not enough, the pull quote they cite from Apple does not exist either. If Kaspersky were honest, they would acknowledge the fact that Apple's statement was removed approximately six years and about four OS X versions ago, and remove or at least revise that nonsense.


I reiterate: How much credibility should you ascribe to a company that is interested in fomenting fear, though the use of outrageously dishonest statements, citing sources that no longer exist, and whose only real goal is to take your money?

Furthermore: The ostensible purpose of an "anti-virus" product is to protect your Mac from threats that are intentionally designed to be difficult to detect and eradicate. Such threats can arise at any time, daily at least. How much better do you believe a product like Kaspersky, whose programmers can't seem to update their utility for an OS X version that was released to them over a year ago, will protect you from such prospective real-time threats more than Apple already does?


Get rid of that junk. It's useless and can only contribute to wasted time, effort, money, and conceivably data - all yours. How much more of each are you willing to waste?

May 25, 2014 6:53 AM in response to Linc Davis

Success! Thank you, Linc!


-------------------


Model Identifier: Macmini5,2

System Version: OS X 10.9.3 (13D65)

Kernel Version: Darwin 13.2.0

Boot Mode: Normal

Time since boot: 17 minutes



FileVault: On



Diagnostic reports



2014-05-07 soffice crash

2014-05-08 PluginProcess crash

2014-05-12 Calendar crash

2014-05-16 PluginProcess crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-22 kav_agent crash



Log



May 19 23:40:38 process PluginProcess[348] caught causing excessive wakeups. Observed wakeups rate (per sec): 353; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 274163

May 19 23:57:46 process PluginProcess[348] caught causing excessive wakeups. Observed wakeups rate (per sec): 351; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 644611

May 22 13:58:43 process installd[630] thread 46060 caught burning CPU! It used more than 50% CPU (Actual recent usage: 75%) over 180 seconds. thread lifetime cpu usage 90.075942 seconds, (89.323848 user, 0.752094 system) ledger info: balance: 90001578014 credit: 90001578014 debit: 0 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 119092759727

May 22 16:11:42 Process Setup Assistant [197] disabling system-wide I/O Throttling

May 22 16:11:42 Process Setup Assistant [197] disabling system-wide CPU Throttling

May 22 20:02:52 process WindowServer[90] caught causing excessive wakeups. Observed wakeups rate (per sec): 160; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 115199

May 24 10:21:07 jnl: disk3: replay_journal: from: 66073088 to: 67255296 (joffset 0x1d1c000)

May 24 10:21:08 jnl: disk3: journal replay done.



Activity



CPU: user 15%, system 2%



CPU per process: kextcache (UID 0) is using 100 %



I/O per process: launchd (UID 0) is using 1 MB/s



kexts



com.kaspersky.kext.klif

com.kaspersky.nke

com.kaspersky.kext.kimul.44

com.kaspersky.kext.mark.1.0.5



Daemons



com.kaspersky.kav



Agents



com.kaspersky.kav.gui



launchd



/System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist

(com.apple.AirPortBaseStationAgent)

/Library/LaunchAgents/com.kaspersky.kav.gui.plist

(com.kaspersky.kav.gui)

/Library/LaunchDaemons/com.kaspersky.kav.plist

(com.kaspersky.kav)

Library/LaunchAgents/com.apple.FolderActions.enabled.plist

(com.apple.FolderActions.enabled)

Library/LaunchAgents/com.apple.FolderActions.folders.plist

(com.apple.FolderActions.folders)



Bundles



/System/Library/Extensions/EPSONUSBPrintClass.kext

(com.epson.print.kext.USBPrintClass)

/System/Library/Extensions/klif.kext

(com.kaspersky.kext.klif)

/System/Library/Extensions/klnke.kext

(com.kaspersky.nke)

/System/Library/Extensions/Seagate Storage Driver.kext

(com.seagate.driver.PowSecDriverCore)

/Library/Extensions/klif.kext

(com.kaspersky.kext.klif)

/Library/Extensions/klnke.kext

(com.kaspersky.nke)

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

(com.adobe.acrobat.pdfviewer)

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

(com.adobe.acrobat.pdfviewerNPAPI)

/Library/Internet Plug-Ins/CouponPrinter-FireFox_v2.plugin

(com.coupons.plugin.mozilla-plugin)

/Library/Internet Plug-Ins/CouponPrinter-Safari.webplugin

(com.coupons.plugin.safari-plugin)

/Library/Internet Plug-Ins/Flash Player.plugin

(com.macromedia.Flash Player.plugin)

/Library/Internet Plug-Ins/Silverlight.plugin

(com.microsoft.SilverlightPlugin)

/Library/PreferencePanes/Flash Player.prefPane

(com.adobe.flashplayerpreferences)

Library/Internet Plug-Ins/npBcsMcTcIO.plugin

(org.mozilla.basicPlugin)

Library/Services/ClipboardMgr.app

(com.apple.automator.ClipboardMgr)

Library/Services/Text2Audio.app

(com.apple.automator.Text2Audio)

Library/Services/writereviewelements.workflow

(N/A)



Bad plists



Library/Preferences/com.solidstatenetworks.awkhost.plist



Firewall: On



Restricted files: 298



Safari extensions



Ghostery

URLAdvisor

VirtualKeyboard

DoNotTrackMe- Online Privacy Protection



Elapsed time (s): 619

May 25, 2014 6:55 AM in response to Linc Davis

Done. Please see above post, or:


Model Identifier: Macmini5,2

System Version: OS X 10.9.3 (13D65)

Kernel Version: Darwin 13.2.0

Boot Mode: Normal

Time since boot: 17 minutes



FileVault: On



Diagnostic reports



2014-05-07 soffice crash

2014-05-08 PluginProcess crash

2014-05-12 Calendar crash

2014-05-16 PluginProcess crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-17 Dock crash

2014-05-22 kav_agent crash



Log



May 19 23:40:38 process PluginProcess[348] caught causing excessive wakeups. Observed wakeups rate (per sec): 353; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 274163

May 19 23:57:46 process PluginProcess[348] caught causing excessive wakeups. Observed wakeups rate (per sec): 351; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 644611

May 22 13:58:43 process installd[630] thread 46060 caught burning CPU! It used more than 50% CPU (Actual recent usage: 75%) over 180 seconds. thread lifetime cpu usage 90.075942 seconds, (89.323848 user, 0.752094 system) ledger info: balance: 90001578014 credit: 90001578014 debit: 0 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 119092759727

May 22 16:11:42 Process Setup Assistant [197] disabling system-wide I/O Throttling

May 22 16:11:42 Process Setup Assistant [197] disabling system-wide CPU Throttling

May 22 20:02:52 process WindowServer[90] caught causing excessive wakeups. Observed wakeups rate (per sec): 160; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 115199

May 24 10:21:07 jnl: disk3: replay_journal: from: 66073088 to: 67255296 (joffset 0x1d1c000)

May 24 10:21:08 jnl: disk3: journal replay done.



Activity



CPU: user 15%, system 2%



CPU per process: kextcache (UID 0) is using 100 %



I/O per process: launchd (UID 0) is using 1 MB/s



kexts



com.kaspersky.kext.klif

com.kaspersky.nke

com.kaspersky.kext.kimul.44

com.kaspersky.kext.mark.1.0.5



Daemons



com.kaspersky.kav



Agents



com.kaspersky.kav.gui



launchd



/System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist

(com.apple.AirPortBaseStationAgent)

/Library/LaunchAgents/com.kaspersky.kav.gui.plist

(com.kaspersky.kav.gui)

/Library/LaunchDaemons/com.kaspersky.kav.plist

(com.kaspersky.kav)

Library/LaunchAgents/com.apple.FolderActions.enabled.plist

(com.apple.FolderActions.enabled)

Library/LaunchAgents/com.apple.FolderActions.folders.plist

(com.apple.FolderActions.folders)



Bundles



/System/Library/Extensions/EPSONUSBPrintClass.kext

(com.epson.print.kext.USBPrintClass)

/System/Library/Extensions/klif.kext

(com.kaspersky.kext.klif)

/System/Library/Extensions/klnke.kext

(com.kaspersky.nke)

/System/Library/Extensions/Seagate Storage Driver.kext

(com.seagate.driver.PowSecDriverCore)

/Library/Extensions/klif.kext

(com.kaspersky.kext.klif)

/Library/Extensions/klnke.kext

(com.kaspersky.nke)

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

(com.adobe.acrobat.pdfviewer)

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

(com.adobe.acrobat.pdfviewerNPAPI)

/Library/Internet Plug-Ins/CouponPrinter-FireFox_v2.plugin

(com.coupons.plugin.mozilla-plugin)

/Library/Internet Plug-Ins/CouponPrinter-Safari.webplugin

(com.coupons.plugin.safari-plugin)

/Library/Internet Plug-Ins/Flash Player.plugin

(com.macromedia.Flash Player.plugin)

/Library/Internet Plug-Ins/Silverlight.plugin

(com.microsoft.SilverlightPlugin)

/Library/PreferencePanes/Flash Player.prefPane

(com.adobe.flashplayerpreferences)

Library/Internet Plug-Ins/npBcsMcTcIO.plugin

(org.mozilla.basicPlugin)

Library/Services/ClipboardMgr.app

(com.apple.automator.ClipboardMgr)

Library/Services/Text2Audio.app

(com.apple.automator.Text2Audio)

Library/Services/writereviewelements.workflow

(N/A)



Bad plists



Library/Preferences/com.solidstatenetworks.awkhost.plist



Firewall: On



Restricted files: 298



Safari extensions



Ghostery

URLAdvisor

VirtualKeyboard

DoNotTrackMe- Online Privacy Protection



Elapsed time (s): 619

after upgrading to Mavericks TrendMicro UIMgmt appears at startup

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