iTunes has stopped working - Windows 7

Hi savo123,

If your iTunes application will not launch you may want to go through the steps in the following article to troubleshoot. It sounds like you have done some of it already, including checking for plug-in issues.

iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues

http://support.apple.com/kb/TS1717

Thanks for using Apple Support Communities.

Best,

Brett L

I am having the same reply as original post. This drivel you post for support has no solutions to the issue since there is nothing in the itunes plug in file and the latest update has been installed. How about some real help here, guess it's back to Google for the fix

I had the same problem ,got round it by going to start>control panel >add /remove programmes

scroll down to bonjour and right click Uninstall /repair click on repair and it solved my issue hope this helps

This worked for me - had this problem ongoing for some months now. Thank you 😎

I am having the problem. When I tried to open iTunes many times, it repeatedly says, "iTunes has stopped working." What am I supposed to do?

Thanks Mickja18. Your solution solved my issue. Cheers.

Thanks so much! I followed your instructions and am back up and running.

Worked! Thanks a ton.

Thank you! If anyone has the same problem, "iTunes stopped working", perhaps it's because you've disabled Bonjour. I've tested it and when I left Bonjour running, iTunes runs fine when it connects to the iTunes Store, but when I disable it, the problem exists. Hope this helps. 😀

Hi it is not necessary to disable Bonjour. Just repair, like mickja18 indicated. It worked perfectly.

Well I never had a problem with Bonjour, just that I disabled it because I thought I didn't need it. It took me a while to figure out that without it running, I get the error. I just re-enabled Bonjour and no further repairs needed. 🙂

How do I enable Bonjour? I tried doing the repair thing mentioned above and it didn't work. I have not been able to get in to ITunes on my PC for about 3 months!

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.

Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.

The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Bonjour, won't install normally, although in this case you may simply need to adjust the startup type of the Bonjour service to Automatic in services.msc.

tt2

Hi another method I found worked was to uninstall ITunes ,download and save iTunes 11 and the latest version ,run iTunes 11,you will then get a message saying "iTunes cant run as the library was created by a later version of iTunes" ,

run the later version of iTunes without uninstalling iTunes 11 this worked on windows8

you can download any version of iTunes at "Olderversion.com"

Hope this helps

Thanks mickja18. This appears to have worked. I've had this problem for the past two weeks and now it seems to be fixed straight away.