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iTunes has stopped working - Windows 7

Hi, i've been struggling with this for a few days and its getting quite irritating haha hopefuly someone can help! Since updating to version 11.2.0.115, I get the message saying itunes has stopped working as soon as i open the program. It works fine with the internet disconnected, but after trying to reset the cache and checking the downloads folder nothing has changed. It works when opened in safe mode, which according to the troubleshooting tips means that the problem could be a plug in. However when i go to the program files(x86)/itunes folder there is no itunes plugins folder there, and when i go to the c:/users/username/appdata/roaming/applecomputer/itunes/itunesplug-ins folder it is empty.


Does anybody have any ideas?


Thanks in advance!

Windows 7

Posted on May 24, 2014 10:23 AM

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iTunes has stopped working - Windows 7

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