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My devices have been hacked. What do I do?

i was using my ipad a short while ago when suddenly it locked itself, and was askiwhich I'd never previously set up. I went to check my phone and there was a message on the screen (it's still there) saying that my device(s) had been hacked by 'Oleg Pliss' and he/she/they demanded $100 USD/EUR (sent by paypal to ****) to return them to me.

I have no idea how this has happened. I am not aware of having been exposed to malware or anything else, although i did recently purchase some new apps - perhaps one of these has something to do with it? I don't know. I am not sure what avenue has been used to reach my devices - I'm about to use my husband's laptop to check through some of my accounts (gmail, etc) and see if there is any clue there.

Has this happened to anyone else? What can or should I do? Many thanks

iPhone 5

Posted on May 26, 2014 4:57 AM

Top-ranking reply

veritylikestea Author

Level 1

12 points

Posted on May 26, 2014 5:48 AM

hi Rojmer, thank you for your reply. I was pretty sure that whoever Oleg Pliss is, it's not really the name of the person who hacked my iDevices 🙂

I think that what you described is what happened - I have gone into iCloud and when i used the 'find my iphone' feature i did indeed see the message and that both the devices were locked.After a bit of research my husband suggested that i turn off 'lost mode' to see if that would restore functionality but this isnt working - each device says 'pending: stop lost mode' but are both still 'lost' despite being turned off before i tried to stop lost mode (if that makes sense).

I'm going to see about changing my icloud password now, as well...

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456 replies

Nov 19, 2016 12:27 PM in response to LeviTousaka

Anyone that says it can is lieing this is not android after all and there has never been an actual confirmed case of iPhone or iPad hacking if it's not jail broken.