starkey halo

Does any body use a pair of starkey halo ric 110

The bluetooth does not connect always easily.

Is there a trick?

iPhone 5c, iOS 7.1.1

Posted on May 29, 2014 6:26 AM

Reply
710 replies

Sep 25, 2014 6:53 PM in response to LanB22

IIt seems that there may be some false positives being reported as cures when it may be just random results. I tried turning off Wi-Fi days ago with no improvement and I forgot other Bluethooth devices as soon as I set up the 6. I will wait for Apple and I will wait for someone else to test the latest iOS update as always. Sold my old iPhon.

Sep 26, 2014 9:24 AM in response to SantafeNM

Well, I came here to ask questions about hearing aid connectivity with Iphone 6/iOS 8 and looks like I'm not alone. This quite frankly *****. I've been waiting for an iPhone with a bigger screen and ran to get one. Now I can't use my hearing aids to their fullest and of course the clock is ticking on my return window. I have no desire to move back down to a 5S at this time. With that said, does anyone know if these hearing aids (i110) will work with any of the higher end Android phones? I hate to go that route but have a feeling we're such a small % of the whole that by the time Apple gets around to responding it will be time for the iPhone 6s or 7.

Sep 26, 2014 9:36 AM in response to Fingolfin269

I have been told that as of yet there are not any aids that connect directly to android platform phones. Apparently each manufacturer has various different types of hardware that require the HA manufacturer to develop equipment for each type of hardware. Apple uses the same technology in all of their products making it possible to pair the aids with phones pads and pods.

I am in the same boat, new 6 not yet activated, waiting for the updates to make it compatible with my Halos i110, before I lose my credit on the 5.

Sep 26, 2014 9:45 AM in response to LanB22

The iPhone 6 works with Halo i110. In fact, as I type this, I am streaming from iHeart radio and the connection is solid. Does the connection have issue? Yes. But for the most part, I am able to do everything I could do on my iPhone 5s. Right now my issue with this is the constant hand holding I have to do to keep things working. The issue is revolving around Bluetooth, WiFi and some of the features that Apple has announced.

Sep 26, 2014 10:03 AM in response to dbmtx

I too am able to get it to work some of the time. But where I really want it, for making phone calls, it really doesn't work reliably. It takes too long for the bluetooth connection to actually take hold and by then people have typically hung up or I'm listening to a voice mail prompt. This assumes it even connects at all. Earlier I received 2 calls in a row from the same person and could not hear anything. Finally switched over to the phone mode and she said she could hear my talking but I know I couldn't hear anything.


So basically if it doesn't work 100% of the time it's not reliable so might as well be 0%. It's good for walking around at lunch and listening to a podcast but that's about the only use I have for it now unfortunately.


Hopefully it gets back up to the reliable state it was on the iPhone 5S soon.

Sep 26, 2014 7:54 PM in response to dogsitter

NEED SOMEONE TO HELP ME TEST THIS.

After reinstalling iOS8 many times, I think that I have found an incompatibility, and want to see if any of you can duplicate what I'm finding.


Apple replaced my iPhone 5 today because I couldn't record VIDEOS. While trying to record, I can see the seconds counter changing, but the video doesn't get saved.


I'VE NARROWED IT DOWN TO HAVING MY STARKEYS PAIRED. When the Starkeys are paired to the phone, video won't record. If I choose "Forget this device" video will work again. This has happened on TWO iPhone 5's.


Will someone see if you can do this on YOUR iPhone? See if you can record video with your Starkeys paired. If not, choose "Forget This Device" and see if video recording works again.


Thanks!

Jim Flannery

Littleton, Co.

Sep 27, 2014 1:02 AM in response to dogsitter

Jim, I tested this again extensively on both my iPhone 5s and 6 this morning. The outcome is consistent - records video to "recently added" when unpaired; takes video but does not save when paired. Bluetooth does not need to be turned off for it to save video - just un-paired with the Halos.


SantafeNM - they're not really false positives. There's not much positive about not being able to record video, it is just trying to find a common link with the connectivity problems.


Lanie - yes, it definitely seems to be an iOS 8 problem.


I used my iPhone 6 most of the day yesterday, and for most of the time it worked fine, so a similar experience to dbmtx above Several times the Bluetooth logo greyed out meaning the phone had become disconnected. I had to 'forget' and re-pair for it to start again. I tried connecting and disconnecting WiFi, but to be honest, there wasn't a huge difference in the ability to stay connected. I'd say it was 30% less reliable with WiFi connected.


Mike.

Sep 27, 2014 4:38 AM in response to Doopher

Lanie, Mike & SantafeNM:


I did more testing this morning, and found an inconsistency in results, with just an occasional "save" of videos. On further testing, I think I've found that the ORDER OF OPERATIONS is the key. Here's what is happening here:


If I simply TURN OFF BLUETOOTH (PHYSICALLY un-pairing the Starkeys) I can consistently record a video.


If I THEN TURN BLUETOOTH ON, BUT HAVEN'T CLOSED the video recording screen, I can record a video.


BUT if I have Bluetooth ON and the Starkeys connected, AND THEN OPEN THE VIDEO RECORDING SCREEN, the videos won't save.


So today I will try periodically to reproduce this by turning Bluetooth off, opening the video recording screen, then turning Bluetooth back on. If we can find someone at Apple to report our findings to, we may get these things fixed.


Jim

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