starkey halo

Does any body use a pair of starkey halo ric 110

The bluetooth does not connect always easily.

Is there a trick?

iPhone 5c, iOS 7.1.1

Posted on May 29, 2014 6:26 AM

Reply
710 replies

Mar 10, 2015 8:46 PM in response to dogsitter

Here is what Apple Support sent re being able to use the Halos and an Watch at the same time "Note: While your iOS device can maintain multiple pairing records, it can only connect to one headset or hands-free device at a time. This prevents your iOS device from sending your data to the wrong Bluetooth accessory." Hoping that is being changed but it seems we are locked out of using both.

Mar 12, 2015 8:18 AM in response to SantafeNM

I haven't had ANY trouble with connections at all on iOS 8.2.


I've noticed that my DAILY PODCASTS now DOWNLOAD REALLY FAST!!! They used to grind away for several minutes, but now they download in a second or two.


They still SOUND crappy, but maybe Starkey's firmware upgrade will help with that. I'm hoping that STREAMBOOST will fix the awful sound. Maybe someone who has already gotten the firmware upgrade will comment on the QUALITY of streaming.


I expect to get the new firmware after my audi goes to his Starkey upgrade class at the end of the month.

Mar 12, 2015 8:28 AM in response to dbmtx

It isn't that he HAS TO attend the class, but he was already scheduled for the class when I jiggled his chain about the firmware upgrade, so it was MY decision to wait until his knowledge bank was recharged. My calendar is really full right now, so I might as well wait and get "the most bang for the buck."


Plus, I don't want to end up in my audi's "pest" file. So I offered to be his "guinea pig."


😀

Mar 12, 2015 11:16 AM in response to dogsitter

My take on 8.2 and Trulink update with the firmware update: I have them all.

1. Streamboost is a bust. The update of the firmware and trulink over road the Streaming function my audi already worked on with me to get good sound. Streamboost is a step back and I have to manually go in and select my old streaming function. The audi had worked with the Streaming function provided by Starkey so that it gave me adequate sound quality with better base and true to voice as its likely to get. Stream boost is tinny and not loud enough and does not automatically cut the mike's. I order to resolve this, I must make an appt with my very busy audi. It takes at least a month to get in.

2. I have not had connectivity issues except when I have my iPad Bluetooth turned on and despite having turned off handoff, etc, one or the other of the hearing aids will not pair until I turn off the BT. No change with updates.

3. Working with Trulink is a complete mystery and there is no good documentation. Whay Starkey does not make it possible for us to link our HA's to our computer and work with them like our Audi can is beyond me. They wouldn't even let us do the firmware update ourselves which we do quite often and automatically on tother devices.

4. Apparently the GPS locations were overwritten with the updates which means having to delete and reconfigure those because I can see no way to reset them.


I do hear in many environments that before I could not which is the main purpose of the aids. The frustration is with the promise of features that have gotten muddled by glitches. So I am glad to have these. Apple has yet to resolve WiFi issues that have existed since Yosemite was issued. So I guess we can't expect too much.

Mar 30, 2015 10:51 AM in response to SantafeNM

Thanks SantafeNM, it worked. But only if I stay on my iPhone 5.


From the time I connect my Halo to my iPad, the problem come back.


Same things if I stay on my iPad, it work well. But when I connect them on my iPhone, the problem come back again.


I send an email to Starkey, and they told my to make an firmware update (by my Hearing-aid specialist).


So we will see if this firmware update will fix it. (I'll post here)


__________________________________________________________


Other thing:


My internet speed is so bad when i'm connected with these Halos... (only sometimes)

Just see:


Connected:

http://nsa34.casimages.com/img/2015/03/30/150330074358525726.png


Not connected:

http://nsa33.casimages.com/img/2015/03/30/150330074358654617.png


And i'm on iPhone 5 iOS 8.2... This problem occured on 8.1.2, but the update to 8.2 didn't solve the problem...






Thanks all,


(Sorry for my bad english, hope you gonna understand what I mean to say.)

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