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iTunes Error 1202 Problem

Hi. Recently iTunes had an update of which I installed. After the installation whenever I go to the store its blank; no music, previews, etc. Every time I go to my account and then click on "music." Then the error "We could not complete your iTunes Store request. An unknown error occured (-1202). There was an error in the iTunes Store. Please try again later" pops up. I've checked my date and time and those are correct. I believe I'm using the correct configuration (32 bit, 64 bit). I checked my firewall for any blocks against iTunes in it. I can't find anything wrong yet I cannot access my store. Any help would be appreciated.


NOTE: About 3 weeks to a month ago I rebooted my whole computer with Avast, Malwarebytes Anti-Malware, and Spy Bot Search & Destroy. After all of that went on my iTunes was still working correctly. Maybe something that got thrown away in the reboot was needed after the installation? I don't know. The only person that I know who could fix this problem has limited time and can't sit down for hours to figure out whats wrong. I'm not completely computer savvy.

Windows 8

Posted on Jun 1, 2014 10:04 PM

Reply
1 reply

Jun 4, 2014 6:37 AM in response to Ria_Whitefire

Hi Ria_Whitefire,


If you are seeing a blank iTunes Store and/or are getting an unknown error message when trying to connect to the store, you may find the troubleshooting steps outlined in the following articles helpful:


Apple software on Windows: May see performance issues and blank iTunes Store

http://support.apple.com/kb/ts4123


Apple Support: Can't connect to the iTunes Store

http://support.apple.com/kb/ts1368


Apple Support: Resolve issues between iTunes and security software

http://support.apple.com/kb/ts3125


Regards,

- Brenden

iTunes Error 1202 Problem

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