Razer mamba 2012 causing MBP Retina to crash

Whenever I: startup my mac, wake it from sleep or plug in my dock for my razer mamba 2012. It will crash my mac every single time. I contacted razer well over a week ago and as they dont seem to care im hoping someone here can help. I have already tried using their legacy software after uninstalling synapse 2.0 ( pretty sure synapse is the problem) however it didnt support 10.9.3, so I am stuck using synapse.

Here is the report:



Anonymous UUID: 76EE9F28-36BE-6B93-AEFE-15AC77AF0C43



Mon Jun 2 13:39:20 2014

panic(cpu 0 caller 0xffffff800ccbac21): "!pageList phys_addr"@/SourceCache/xnu/xnu-2422.100.13/iokit/Kernel/IOMemoryDescriptor.cpp :1490

Backtrace (CPU 0), Frame : Return Address

0xffffff811ad837f0 : 0xffffff800c822fa9

0xffffff811ad83870 : 0xffffff800ccbac21

0xffffff811ad83910 : 0xffffff800ccbaebd

0xffffff811ad83a10 : 0xffffff800ccba1b8

0xffffff811ad83a50 : 0xffffff7f8cf6f7f7

0xffffff811ad83aa0 : 0xffffff7f8cf6de35

0xffffff811ad83af0 : 0xffffff800cccff0d

0xffffff811ad83b50 : 0xffffff800ccb0d63

0xffffff811ad83bb0 : 0xffffff7f8cf6e738

0xffffff811ad83bf0 : 0xffffff800cccdabf

0xffffff811ad83d40 : 0xffffff800c8b66a8

0xffffff811ad83e50 : 0xffffff800c826bf1

0xffffff811ad83e80 : 0xffffff800c8139f5

0xffffff811ad83ef0 : 0xffffff800c81e043

0xffffff811ad83f70 : 0xffffff800c8c989d

0xffffff811ad83fb0 : 0xffffff800c8f3c76

Kernel Extensions in backtrace:

com.apple.iokit.IOHIDFamily(2.0)[FDF4C462-65B0-367C-8A5E-56136D7C54A5]@0xffffff 7f8cf6d000->0xffffff7f8cfdefff

dependency: com.apple.driver.AppleFDEKeyStore(28.30)[2A8A5F6B-0A7C-33A0-8E5B-4C10F646EC4F]@ 0xffffff7f8cf62000



BSD process name corresponding to current thread: RzDeviceEngine



Mac OS version:

13D65



Kernel version:

Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64

Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E

Kernel slide: 0x000000000c600000

Kernel text base: 0xffffff800c800000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)



System uptime in nanoseconds: 1196491872925

last loaded kext at 1194114117341: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8ec98000, size 20480)

last unloaded kext at 892394070979: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8ec44000, size 32768)

loaded kexts:

com.razer.common.razerhid 9.20

com.apple.driver.AppleUSBCDC 4.2.1b5

com.apple.driver.AppleIntelMCEReporter 104

com.apple.filesystems.smbfs 2.0.2

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOBluetoothSerialManager 4.2.4f1

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 2.6.1f2

com.apple.driver.AGPM 100.14.15

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleHDA 2.6.1f2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.GeForce 8.2.6

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1

com.apple.driver.AppleMuxControl 3.5.26

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleIntelHD4000Graphics 8.2.6

com.apple.driver.AppleIntelFramebufferCapri 8.2.6

com.apple.driver.AppleThunderboltIP 1.1.2

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.5.1

com.apple.driver.AppleUSBHub 666.4.0

com.apple.driver.AppleSDXC 1.5.2

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleAHCIPort 3.0.0

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleUSBXHCI 677.4.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.driver.IOBluetoothHIDDriver 4.2.4f1

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.kext.triggers 1.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6

com.apple.driver.DspFuncLib 2.6.1f2

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOBluetoothFamily 4.2.4f1

com.apple.iokit.IOAcceleratorFamily 98.20

com.apple.nvidia.driver.NVDAGK100Hal 8.2.6

com.apple.nvidia.driver.NVDAResman 8.2.6

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1

com.apple.driver.AppleGraphicsControl 3.5.26

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleHDAController 2.6.1f2

com.apple.iokit.IOHDAFamily 2.6.1f2

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.IOPlatformPluginFamily 5.7.0d11

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOSurface 91.1

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOAcceleratorFamily2 98.20

com.apple.AppleGraphicsDeviceControl 3.5.26

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleUSBMultitouch 240.9

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.AppleThunderboltDPInAdapter 3.1.7

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.driver.AppleThunderboltNHI 2.0.1

com.apple.iokit.IOThunderboltFamily 3.2.7

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IO80211Family 630.35

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IOUSBFamily 677.4.0

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f36

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM256E, 251 GB

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Razer Mamba Charging dock

Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

MacBook Pro (Retina, Mid 2012), OS X Mavericks (10.9.3)

Posted on Jun 2, 2014 11:45 AM

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Razer mamba 2012 causing MBP Retina to crash

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