Can't delete saved passwords from Safari on iOS 7

Hi,


I'm unable to delete two entries on Safari's Saved Passwords (on Passwords and AutoFill) on my iPhone and iPad.

Those two entries appear on both my iOS devices (iPhone 5 and iPad 3, both running the latest iOS available).

I've already set "Settings>Safari>Passwords and AutoFill>Names and Passwords (OFF)"

Every time I delete them from my "Saved Passwords" list, they disappear only for instances. I exit and re-enter "Saved Passwords", and they're back on the list.

Both have the website just as "https://". These entries were not created by me...at least directly, since on of the emails has @t-com.de termination, which I've never used before.

I already have my "Keychain" on iCloud turn off.


Never did any jailbreak on any device, and now I'm starting to worry if this is a security issue of some kind.


Please help.


Thanks


RD133

iPhone 5, iOS 7.1.1, iPad (3rd gen) also applies

Posted on Jun 3, 2014 1:20 AM

Reply
18 replies

Jul 11, 2014 9:00 PM in response to RD133

Hello. I was having the same exact problem. I'm on an iPhone 5S, running iOS 7.1.2. I finally came across a solution that completely and forever deleted stubbornly remaining emails plus passwords in the Safari autofill. Go to your settings app. General> Reset> Reset all settings. No data or media will be deleted but that pesky autofill garbage will finally go away! I tried every other solution before that...like editing my iCloud settings, re-editing autofill over and over again! Resetting all settings was my solution. I hope it works for you!

Oct 31, 2014 4:50 PM in response to RD133

I have found a solution.


You need to use Keychain Access on OS X. In the sidebar select iCloud. You can locate the entry by searching for the part after the @ in the email address of that entry. Right click it. Select "Delete". It will be deleted from that machine as well as any other device synced with iCloud keychain.


I did this in Mavericks, but it should work on Yosemite as well.


As far as I know there is yet no way to do this in iOS.


I filed a radar as well rdar://18835323


Hope this helps.

Apr 29, 2016 9:31 AM in response to RD133

I solved this using the Keychain Access app in OS X from my laptop; to the best of my knowledge there isn't a similar app in iOS.


Start the app and for each entry of this form

Website: http:// OR https://
(and a blank URL)

User Name: whatever

Password: whatever


Right click on the entry and select Get Info. In the Where field, enter any URL (e.g., http://apple.com). Change the Name field to something like DeleteMe (not essential but it makes finding it in the list easier). Save this modified entry. In Keychain list, right click on the entry you just modified and select Delete. The entry will be removed form the list. It will also disappear from the Safari passwords list on any device using the same iCloud account.

Jun 6, 2016 7:53 AM in response to stephen435

It's a good idea but mine is persistent - it's a T-Mobile wifi password from Frankfurt airport by the looks of it.


A small complication is that I do not generally have iCloud password syncing enabled on the device (it's a work phone and they have a Profile policy against it) and I am pretty sure that's the root of it. But, I can disable that profile to get syncing and from "cold" the bad password will sync to Keychain, and it can be edited, and deleted. (I can also just delete it, but that deletion does not pass through to the iPhone.)


Unfortunately in my case this creates a new entry on the iPhone and while I can delete that either on the iPhone or Keychain, the original remains.


I can also edit the entry on the iPhone - user name and password, not the website, for which the only option is deletion - but this creates a new entry which also cannot be deleted. The way to delete these new ones is to edit them back to the same details.


The good thing is that when I started playing with this a couple of weeks ago, my work iPad - which has the same Profile controlling syncing - had the same undeleteable password, but it has subsequently gone away.


It is not the end of the world but it is weird.

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Can't delete saved passwords from Safari on iOS 7

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