how do i delete the previous owners phone number on iMessage on my iPhone 5?

How do i delete the previous owners phone number from imessage in my iphone5?

Posted on Jun 4, 2014 2:10 PM

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15 replies

Jun 4, 2014 2:34 PM in response to zachr095

You did NOT erase all content in the phone if the previous owner's phone number is still associated with iMessage. Erasing all content will put the phone in an as new state, requiring activation, which you can NOT do without a SIM card. If the original owner did not remove their iCloud account and they had find my iPhone turned on, you would not be able to activate it at all without the credentials for the original owners iCloud account.


Can you still contact whoever you got it from?


If so, have them go through this process on the phone: http://support.apple.com/kb/ht5661


If not... you may have been scammed.

Jun 4, 2014 2:24 PM in response to razmee209

yea thats what im saying, im currently using an iphone 4 but i just got an iphone 5 an im waiting for my new sim card so that i can switch my phone to the iphone 5 .when i get the new sim card and switch my phone to the iphone 5 do you think i'll be able to delete the previous owners phone number from imessage an just have mine? or what should i do?

Jun 4, 2014 2:24 PM in response to zachr095

zachr095 wrote:


also i have no sim card in my iphone 5 right now so? im confused

Then you did not wipe the phone clean. It can't be activated at all without a SIM.


I hope the "original owner" removed their iCloud account from the phone, or you can get hold of them and have them do so, because if they don't, you could end up with a brick on your hands thanks to activation lock.

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how do i delete the previous owners phone number on iMessage on my iPhone 5?

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