Having issues with HP Jetdirect on HP4200

brilehnhof wrote:

This is probably a dumb question, but I cannot find terminal utility. Please help

Terminal.app is located in Applications > Utilities

Alternatively, you can use Spotlight (click on for the magnifying-glass icon in the upper right corner) and enter Terminal.app in the search box. That'll find Terminal.app for you.

I personally wouldn't surrender....!

So, there is a problem with your local network setup. I think you need someone local to look at this.

I think the fact that you have your computer and the printer using world-accessible IP addresses is the first clue. You have an enterprise (not consumer) router or switch somewhere (that you don't control) that is blocking access - or in a more simplistic explanation - it is forwarding requests to the internet instead of to your printer.

brilehnhof wrote:

The ping resulted in repeated "destination net unreachable"... so do I surrender now?

Consider contacting your organization's IT folks — they do this sort of IP networking stuff for a living, and printers are regular fodder in the typical IT problem queue in most organizations. As I mentioned up-thread, your organization may well have security in place, and that can block a new device from appearing on the network, and some can also choose to block ping requests.

Ok, I'm sorry I saw your IP addresses and immediately assumed you were in an enterprise situation.

To quickly get to the point - you haven't set up your router/local network correctly or you have made wrong assumptions about what IP addresses you are dealing with.

A router exists to obtain one IP address for your house, and to share that one input with everything in the house using a locally reserved IP address scheme. The most typical local IP addresses are in the range of 192.168.x.x. Again, these IP addresses are reserved for local use - no one can get from the outside to the inside unless you set up an exception to allow it.

The IP addresses you gave me before don't fit in a router/local network scheme.

I suggest you read through you router manual and start over -- or, maybe you just didn't understand what local IP addresses are and were telling us the wrong IPs?

Do you have somebody around that can help you learn networking and that can help you configure or reconfigure this network?

Setting up a home network involves knowing a few core details about IP networking — greg sahli provided a start, there — but anything past a generic description of IP networking is comparatively difficult for a forum posting, because the various devices can use different configuration interfaces and even different terminology.

The usual hidden or private IP addresses for NAT'd networks are in the range 10.0.0.0 through 10.255.255.255, 172.16.0.0 through 172.31.255.255, or 192.168.0.0 through 192.168.255.255. Properly-functioning gateway-router-NAT boxes should block these address ranges from entering or exiting your own (private) network.

I don't have any introductory materials that would be appropriate here, though there might be some posted around the network.

Here's a video of a basic wireless network using Apple gear, which might help some here — if you're using Apple AirPort or Time Capsule as your gateway-router-NAT box.

If there's nobody around that can help you with this and you want to continue the discussion here, please post the make and model of your gateway-router-NAT box, and what other networking gear (switch, WiFi router, printer, etc) you have, and we can start by helping you configure that. Or as greg sahli suggests, read through the manual for that device, and post up any questions you might have. But when starting a small home network configuration, the gateway-router-NAT box is probably the key part of the whole network configuration.

But see if there's somebody locally that can help — this goes far faster when you can see what's going on, and ask questions.