Logitech 700 Gaming Mouse

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Logitech 700 Gaming Mouse

Hi,

I bought a Logitech Gaming Mouse G700. (wireless) for my iMac 21'' late 2013 model. The iMac detects the mouse and I can use the basic functions, moving and normal klicks for two mouse buttons. But that's basically it.

I downloaded the Logitech Gaming Software for Mac, but once installed, it refuses to detect the mouse. This connectivity program however does recognize it correctly. I tried the mouse on a windows 7 system, where both, software and mouse are working fine.... the mouse is detected.

The logitech support was little helpful. They say now, the problem is that I need a USB 2 port... but the iMac has only USB 3 ports.

Any ideas or suggestions ?

Thanks in advance

Tom

iMac (21.5-inch, Late 2013), Mac OS X (10.7.5)

Posted on Jun 6, 2014 6:57 AM

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Answer 1

Rudegar

Level 10

181,266 points

Jun 6, 2014 7:48 AM in response to TominOslo

usb is backward compatible same as usb2 was backward compatible with usb1.1 devices

use an razer mouse which can use usb and bluetooth depending on my wishes and a ms nautral keyboard with windows layout which has it's own usb wireless dongle it works fine

I would search logitechs forum for other people the same issue as in using the search function of their site

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Answer 2

MichelPM

Level 10

81,547 points

Jun 6, 2014 12:00 PM in response to TominOslo

Are you trying to use this mouse with Windows installed on your Mac?

According to the specs of this mouse, it is NOT Mac OS X compatible.

So, this may explain why the mouse is not working as expected.

You get basic functionality from this mouse under OS X but that is it.

If you run Windows under BootCamp or in Virtualization software, you might get this mouse to work the way you want, but I don't do Windows, so I cannot guarantee it it will or won't work under these conditions.

You may need to do some research to find a Mac OS X compatible gaming mouse to use with your Mac.

Most Gaming style mice DO NOT WORK with Mac OS X.

See this link

http://gaming.logitech.com/en-us/product/g700s-rechargable-wireless-gaming-mouse

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Answer 3

MichelPM

Level 10

81,547 points

Jun 6, 2014 12:05 PM in response to TominOslo

Disregard my my previous posting.

It appears that last year Logitech updated their gaming mice to run on OS X.

I found this link.

http://blog.logitech.com/2013/04/19/logitech-g-products-now-support-mac-os/

So, you will need to go to the Logitech Website to search for answers to your gaming mouse issues.

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Answer 4

TominOslo Author

Level 1

0 points

Jun 6, 2014 12:34 PM in response to MichelPM

Thanks Michel,

Yes, I had checked it before I bought the mouse...they had updated it for OS X. I will take your advice and browse the Logitech forums again...maybe I will find a solution. Otherwise I will contact the apple support directly. I have to say I am a bit disappointed by Logitech. I hope they fix this USB 3 issue.

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Answer 5

TominOslo Author

Level 1

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Jun 9, 2014 11:15 AM in response to TominOslo

To complete and close this thread...a competent logitech support person fixed my issue:

http://forums.logitech.com/t5/G-series-Gaming-Mice/G700-on-iMac-late-2013-Mouse- not-detected-by-LGS/m-p/1260458#M30224

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