Match process stalling out at end

Ryan Hargrove wrote:

Hi bst71. Thanks for your input. I don't post in here often enough to know what the typical volume of complaints on a universal issue might be. I do see that 8 people have clicked on my original post saying they're having the same issue. Plus, several more people have specifically posted in this thread saying they're having the same issue. This issue would seemingly only occur with people who are uploading tracks from sources outside the iTunes store. For people who obtain new music solely from the iTunes store, I would anticipate that this issue would not impact them.

Having the same issue. I also have been a Match user from day one. I have been having issues for more than a couple of days for sure. And I can somewhat confirm the issue of "purchased content" / "not purchased content..."

I bought a new release on iTunes this week. Those songs show up everywhere I would expect them too. I also bought a physical CD of the same album as it had two bonus tracks that the iTunes Store version did not have. I have spend the better part of the last 2 days trying to get those two songs to upload to the cloud. On the iTunes Match screen I am stuck on Step 2 with 26278 of 26280 songs checked - the two I am assuming are the two that I am trying to add.

On the machine that I am not trying to add the songs to, the two songs appear but are grayed out. Same is true on my iOS devices as well. And I have tried at home and at work with my home machine and work machine and enabled and disabled all the features discussed in this thread to no avail. It is almost like it "almost" makes it up to the cloud but not quite based on the grayed out listings on my other devices / computers.

In any event, Match is pretty much unusable now.

Hi there, I am having the same problem with iTunes Match just stalling on the stage 2 and not actually uploading my tracks to the cloud. Please let me know if there is a solution :) thanks

Same problem here.

Chatted with an Apple Tech who (after a series of attempted fixes) came to the conclusion it "may be on the server side". I referred him to these boards. Apparently we should be going to that Product Feedback in order to get things moving on their end, according to him..........that doesn't sound right.

Thanks for reporting dtsguy.

I just went to "Product Feedback" page located here: http://www.apple.com/feedback/itunesapp.html and submitted feedback.

Unfortunately they don't have a specific sub-category for "Match" so I just chose "Other" (I find it odd that they would have Genius as a sub-category and no Match).

You're welcome.

Isn't that great that we have to all go to this blind feedback email to complain even though I clearly pointed out the growing problem on these posts😠..........

The 25000 limit applies to non-Itunes Store content. I have stuff that I bought on the store that does not count against the 25000 songs you are referring to. Only songs labeled as "Matched" or "Uploaded" counts toward the 25000.

Exact same problem here...started couple days ago.....

I'm having the same exact problem here too.

I've tried all the obvious problem solving, with no solution.

Seems to be acting strange since I updated to the latest Itunes.

Hello Apple, fix it.

Same issue here, stuck on step 2 Hangs on "17650 of 17651 songs checked". Pretty frustrating. I submitted feedback as well.

Hi,

Hold shift key on a PC when turning off match.

I have been having similar problems as others. At present all my music has been matched or uploaded now.

I have found that the automatic scan after adding tracks has not worked neither has using option to select track then add to iCloud. I have found that simply stopping scan process and selecting add to iTunes Match usually works. Adding tracks that will match is still quick but if you know that the track will upload, the process is extremely slow and sometimes stalls. I have been adding a lot of classical music where I have joined movements - up to 30 min long / 50 mb size.

All very frustrating.

Jim