Hard drive (999 GB) reads as full - but there's only 56GB worth of files in the disk.

I tried running Disk Doctor, Disk Inspector X and Grand Prospective, however only the aforementioned 56 GB of files were visible.

I cleared the Mail application's messaging cache and looked for multiplying returned messages - still no luck.

Next I verified the hard drive in disk utility to ensure that it wasn't failing. That's okay too.

I reinstalled Lion/Maverick using the Recovery Disk Assistant to no avail!


I have tried so many things and nothing seems to even show me where these files/logs/caches etc. live so I can delete tehm and recover my 944User uploaded fileGB of space.


System Specs:

Mac Pro

Mid 2012


Processor 2 x 2.4 GHz 6-Core Intel Xeon

Memory 12 GB 1333 MHz DDR3 ECC

Graphics ATI Radeon HD 5770 1024 MB

Software OS X 10.9.3 (13D65)


User uploaded file










I appreciate any and all help and suggestions! Thanks in advance!

Mac Pro, OS X Mavericks (10.9.3)

Posted on Jun 13, 2014 11:18 AM

Reply
5 replies

Jun 13, 2014 11:55 AM in response to lllaass

Hi! Thank you for your responses:

Per lllaass:


I have tried all of those already, but I probably should have mentioned that all files save to an external server. The only thing that lives on my hard drive are the base applications.


It is a company computer and we are trying to avoid a trip to the mac store due to lack of warranty/distance. The closest mac store is about 3 hours away. #cornfieldGD


Turbostar: A clean reinstall would mean wiping files/application with the reinstall? Forgive me I'm not "hip" with the lingo.


Edit: Oh! and we have no time machine set up

Jun 13, 2014 12:49 PM in response to fatgardengnome

For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.

Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:


iPhoto ▹ Empty Trash

Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.


According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.

See this support article for some simple ways to free up storage space.


You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.

Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.


Proceed further only if the problem isn't solved by the above steps.


ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.


Back up all data now.


If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.

Install the app you downloaded in the Applications folder as usual. Quit it if it's running.


Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:

sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper

sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective

Launch the built-in Terminal application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.


Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.


The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.


I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.


When you're done with the app, quit it and also quit Terminal.

Jun 13, 2014 12:54 PM in response to fatgardengnome

yes, a true clean install, it will put the OS back to true stock like it was when you first opened the box, you can reinstall non stock apps later, but you do need to backup your data files since we're deleting everything


download whatever OSX you're using from the app store, and if you DL mavericks, google bootable mavericks usb installer - basically, you're making a USB key that you will use to reinstall the OS


turn off machine and turn on holding down alt/option


select the USB icon to boot


select disk utility from the menu, select the HD on the left and completely erase/format as mac journaled


then go back to main menu and install OSX on this HD

fatgardengnome wrote:


Turbostar: A clean reinstall would mean wiping files/application with the reinstall? Forgive me I'm not "hip" with the lingo.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hard drive (999 GB) reads as full - but there's only 56GB worth of files in the disk.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.