completer.app- what is this?
I keep getting a pop up for completer.app, but do not see it in my application folders. What is this and how do I get rid of it so it doesn't keep popping up?
iMac, Mac OS X (10.6.8), facetime not working
I keep getting a pop up for completer.app, but do not see it in my application folders. What is this and how do I get rid of it so it doesn't keep popping up?
iMac, Mac OS X (10.6.8), facetime not working
I looked for any files from the first list in the post by cbranstrom on 14 July above and none were on my computer running OS 10.6.8. Then I downloaded and ran ClamXav and it found nothing. So I Cleared my Cache for Safari and Browsing Data for Chrome hoping that it will stop the annoying Completer.app pop-up asking for my admin password. Does that make sense? If that doesn't work I will look at the genieo.completer trojan thread.
Download and run Etrecheck. Copy and paste the results into your reply. It's a diagnostic tool that was developed by one of the most respected users here in the ASC to help identify the more obvious culprits.
Also download and run Find Any File to search for a file with Name contains "genieo" in the file name.
FAF can search areas that Spotlight can't like invisible folders, system folders and packages. If there's a library hiding somewhere on your hard drive FAF will find it.
Freeraine wrote:
I Cleared my Cache for Safari and Browsing Data for Chrome hoping that it will stop the annoying Completer.app pop-up asking for my admin password. Does that make sense?
Not really. If you are getting a valid dialog box asking for your admin password it would have to be coming from OS X when the Completer.app asks for admin permissions, so nothing in a browser cache should have anything to do with that.
The second link in andyBall_uk's solution Adware Removal Guide : Genieo has been updated to include the latest versions of Genieo and should take care of your problem. Otherwise use AdwareMedic from the same author and this forum's recognized Malware/Adware guru to identify anything else you might have.
Thank you, without sounding like a total idiot, how do I back up all data?
Using Time Machine, or backup software like Carbon Copy Cloner or SuperDuper; or at least by drag/drop copying your home folder on to an external hard drive or USB stick.
Thank you, everything seemed to work okay. I restarted the computer twice now, and everything booted up just fine. Hopefully this took care of the problem and no more pop ups. I appreciate your help!
just deleted it - and emptied the trash.
i think it is gone now. THANK YOU !
Thanks for the suggestion to use AdwareMedic.I tried this and it removed the virus. Everything is working great now.
Do you think I maybe have not already seen your ad?
Is there a version of AdwareMedic available for Snow Leopard - tried the download but it is for 10.7+ ??
Thank you!! Just downloaded and used this software to remove the adware. Worked like a gem. Donated a little amount as well. 🙂
found best answer and easy to follow instructions that seemed to have worked to address this problem at http://www.macissues.com/2014/04/23/how-to-detect-and-remove-genieo-for-mac/
Ran the removal script yesterday on OS 10.6.8 and it stopped the problem.
ClamXav worked for me, and it's totally pain free.
completer.app- what is this?