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Cannot download oxford dictionary on iPad

On the iPad (ios7), when I try to manage dictionaries, I get with some dictionaries (oxford, apple) not a cloud-with-arrow icon, but only a circle, and I cannot download the dictionary. This situation arose after I clicked the icon 'cross' of the dictionaries. It was not my intertion to delete them, but apparently I have. How to get them back? Please help.

iPad 2, iOS 7.1.1

Posted on Jun 16, 2014 3:21 AM

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33 replies

Sep 7, 2014 12:39 PM in response to Community User

I'm having the same problem, but resetting the keyboard didn't resolve the issue for me.


And when I get the "No definition found" box, and I go to manage the dictionaries, both English dictionaries are frozen. Clicking on them doesn't delete or re-download them. I can, however, download other languages (too bad I don't speak them!)


Can someone help?


Thanks!

Sep 14, 2014 10:34 AM in response to dubbel

I have the same problem. It manifested the minute I upgraded my iPad 3 to iOS 7. Newer updates of iOS 7 have not addressed this bug at all and, therefore the problem persists. I'll repeat the symptom: when I select a word that I need to have defined, the dialogue box comes up empty. I'm given the option to search the web or to "manage". When I select "manage", I'm taken to the list of dictionaries. I have previously downloaded 4 dictionaries (English, Spanish, French, Italian). On my iPad (not so on my iPhone) all of these dictionaries display with a circle to the right. None of these "corrupted" dictionaries responds to touch gestures. They are literally frozen. In contrast, dictionaries that I have not downloaded display a cloud with an arrow pointing downward. A dictionary that has been downloaded and is functioning properly should have an "x" displaying to the right of it. A circle to the right that does not respond is an indication that this dictionary is corrupted and unusable due to, I'm convinced, a bug in iOS 7. I have tried all the tips given by amateurs and techies alike. I have searched the web extensively for a solution. Nothing has worked. I have deleted my iBooks App on both my iPad and iPhone many times, rebooted my devices, reloaded iBooks first on one device then on the other. When that didn't work, I changed the order of installation between devices, all to no avail. I deleted iBooks from my iPad and only ran it on my iPhone 5. The dictionaries worked fine. I deleted iBooks from my iPhone 5 and had it loaded only on my iPad. Again, the dictionaries behaved in the same way: they were unusable and unresponsive (circle to the right). No combination of delete, re-download, use Notes, reset the keyboard language, reset my global device language, etc. worked.


Isn't it telling that this problem does not manifest at all when reading a book in iBooks on my iPhone 5. On the iPhone, the dictionaries work perfectly well. So, what is it, then, about the iPad code that is causing this behavior. Is it an incompatibility issue with the device itself? More importantly, why has Apple not addressed this matter. Surely we 3 or 4 people complaining about this particular issue aren't the only ones who read books in iBooks or who have complained. But to talk to Apple Tech Support, they will readily tell you that "no one has ever brought up this issue prior to this call." Really? Even more egregious is the thought that Apple employees perhaps don't use their own devices. Don't they read? How is it that they have not detected this problem? Or, are they so super intelligent that none has ever had to utilize their own dictionary utility to look up a word? Obviously, this is not a priority issue to Apple or, worse, they don't know how to fix it and it's easier to simply let every one of us thing that we are the first to ever report it. How disappointing!

Sep 20, 2014 9:49 PM in response to dubbel

I have this same problem that bother me for past few days after i update my iPad Air to latest IOS8 and I have found the solution to solved mine and I hope this would help you all out there that have the same problem as well.


1. Go to General -> Language & Region. You will see a list of language option after IPAD language and other language. In my case I have english (UK), English, espanol and chinese simplify.

2. What i do on the next step is click on the "EDIT" on the upper right corner and it will come to a screen to allow you to sort the priority of each language and there is an option to remove your language with "-" icon.

3. I remove all the language. PLEASE NOTE THAT YOU HAVE TO AT LEAST REMAIN 1 LANGUAGE IN YOUR LIST. In my case I left behind chinese simplified as the only language.

4. Click "DONE" and IPAD will restart to chinese simplified and when I check again on the "Define" option, Huala! all my previously downloaded dictionary has back.

5. Go to General -> Language & Region and select the IPAD language back to English (UK) and click done the IPAD will restart again into English Interface and all the dictionary has recovered.


I Hope this tips would help you all. Thanks

Cannot download oxford dictionary on iPad

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