No trackpad or keyboard on Windows installer

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No trackpad or keyboard on Windows installer

Hi, yet another problem again with bootcamp.

When I boot the installer from my memory stick I get to the language selection and my trackpad an also keyboard are unresponsive. I've tried many different suggestions such as going through them all one by one, making a new administator account and also ticking the first 2 option then the 2nd and finally the third while quitting between the steps.

Any help will be greatly appreciated thanks.

Late 2012 13' macbook pro Retina Display.

MacBook Pro with Retina display, OS X Mountain Lion (10.8.5)

Posted on Jun 17, 2014 1:14 PM

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Answer 1

Jun 19, 2014 7:06 AM in response to Bradley1233

It's because you did not install the drivers from the BootCamp Assistant. You can't directly boot from the installer disk also. You need to use BootCamp for this. Follow these steps:

1. Open Application/Ultilities/BootCamp Assistant.

2. Check the 'Create Bootable USB installation'. You might also check the 'Download the latest support software'.

3. Once done, quit Bootcamp.

4. Reopen Bootcamp, and only check the 'Install Windows 7 or later version'

5. You will ask how much you want to partition. After partition, your computer should restart. It will be directly go to the Windows installation by itself.

6. Install

Your mouse & keyboard should be working 😉

I had searched everywhere on how to install Windows 7 without Bootcamp. But nothing works... You still need to install through bootcamp. Maybe it only works with old version of Macs.

-Hariz Danial-

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Answer 2

Bradley1233 Author

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Jun 19, 2014 7:11 AM in response to Hariz Danial

I am using bootcamp haha, after I partition the ssd it boots from my bootcamp drive (memory Stick) to the installer and that is where I am not having any luck with the keyboard or trackpad..

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Answer 3

turbostar

Level 4

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Jun 19, 2014 8:00 AM in response to Bradley1233

use a usb2 only flash drive or find a wired mouse

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Answer 4

Bradley1233 Author

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Jun 19, 2014 1:54 PM in response to turbostar

I am using a Usb 2 memory stick and also tried a wired mouse but still nothing.. Really frustrating problem since I've had bootcamp before lol

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Answer 5

Bradley1233 Author

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Jun 23, 2014 11:16 AM in response to Bradley1233

Any one with any tip I can try?

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Answer 6

Loner T

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Jun 23, 2014 11:20 AM in response to Bradley1233

Do your built-in trackpad and keyboard work correctly on the MAC OS X side?

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Answer 7

Bradley1233 Author

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Jun 23, 2014 11:31 AM in response to Loner T

Yeah it works 100% fine

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Answer 8

Loner T

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Jun 23, 2014 12:24 PM in response to Bradley1233

Can you check the USB for Trackpad and Keyboard drivers? What version of Windows are you trying got install?

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Answer 9

Bradley1233 Author

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Jun 23, 2014 2:52 PM in response to Loner T

If you mean the support drivers, they are there and just the standard Windows 7 Home Basic

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Answer 10

Loner T

Level 9

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Jun 23, 2014 3:35 PM in response to Bradley1233

There are some issues with USB3 and Intel Drivers. Please read the following link.

http://forums.macrumors.com/showthread.php?t=1509773

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Answer 11

Bradley1233 Author

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Jun 23, 2014 4:07 PM in response to Loner T

I've already tried their suggested methods, and and I can't even make it through the install. The trackpad and keyboard aren't compatible at the start of the installation at the language selection screen.

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