iTunes could not connect to the iTunes Store. The network was refused...

same here... please help me somebody if you can... everybody's deserted me... even apple has stopped responding to my latest email

the story so far -- itunes won't connect & im on a wireless broadband router... i don't have norton but i have a thing called spysweeper (turning that off doesn't fix my problem) and it works in windows firewall, according to diagnostics... i am not exaggerating when i say that i have tried EVERYTHING that i could find on this website. PLEASE HELP ME!!!

diagnostics --
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 4550
iTunes 7.0.1.8

Current user is an administrator.

Network Adapter Information

Adapter Name: {10C9747D-96C2-487D-87CA-DE9858DD31EB}
Description: Nortel IPSECSHM Adapter - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: No
DNS Servers:

Adapter Name: {DF381092-B956-4A34-92DE-150130634864}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 192.168.0.1
Subnet Mask: 255.255.255.0
Default Gateway:
DHCP Enabled: No
DNS Servers:

Adapter Name: {01E69CC7-A80F-49DC-8344-17DC295751E5}
Description: WAN (PPP/SLIP) Interface
IP Address: 67.33.165.155
Subnet Mask: 255.255.255.255
Default Gateway: 67.33.165.155
DHCP Enabled: No
DNS Servers: 205.152.37.23
205.152.144.23

Network Connection Information

Active Connection: bellsouth
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was unsuccessful.
The network connection was refused.
Connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection was refused.



Dell Windows XP

I just followed some of ur steps and the NOrton Internet Security had it blocked. Now it works.

Thank u very much!!!

who is going to answer the question about rel 7 refusing a connection to the itunes store from itunes? everyone has the question - but no one is answering it.

Please somebody help, on diagnostics everything connects successfully. I can also listen to the radio, etc. The only thing I can't do is get to the &$ (%*%^ store!? Anyone know what the heck is going on? I know what I'm doing with my firewall and stuff, this doesn't make sense. I'm about ready to stop using iTunes altogether.

Thanks