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why does it say its going to erase my iphone from my account when i try to erase all content from my phone?

I am trying to factory reset my Iphone5 by clicking settings>General>Reset>Erase all Content and Settings. After this is displays a window saying Password Required enter your Apple ID password to erase this IPhone and remove it from your account. I don't want to erase the phone from my account I just want to erase what's on it so old notifications will stop showing up.

Posted on Jun 24, 2014 11:40 AM

Question marked as Top-ranking reply

Posted on Oct 29, 2017 10:20 PM

Well, the messages that you get (and you get several of them) are correct. It is asking you if you want to erase the device and remove IT from your account. The "it" in this case is the device you are erasing, and it is removed from your iCloud account in the only way in which it is actually tied to the account, and that is via Find My iPhone.


The exact message is: Enter Apple ID and password for "johnnyappleseed@iCloud.com" to erase this iPhone and remove it from your account. That's exactly what it is going to do.


Cheers,


GB

4 replies
Question marked as Top-ranking reply

Oct 29, 2017 10:20 PM in response to WilmingtonIsland

Well, the messages that you get (and you get several of them) are correct. It is asking you if you want to erase the device and remove IT from your account. The "it" in this case is the device you are erasing, and it is removed from your iCloud account in the only way in which it is actually tied to the account, and that is via Find My iPhone.


The exact message is: Enter Apple ID and password for "johnnyappleseed@iCloud.com" to erase this iPhone and remove it from your account. That's exactly what it is going to do.


Cheers,


GB

Jun 24, 2014 2:19 PM in response to Community User

The message means that you will be deleting your iCloud account from the device, and therefore removing it from Find My iPhone. Erasing all content and settings completely erases your phone, including all your accounts and settings. If you then set up your phone and sign back into your iCloud account, enabling Find My iPhone again (or restore your backup), it will then be associated with your account again.

why does it say its going to erase my iphone from my account when i try to erase all content from my phone?

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