Iphone drop / not switching on

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Level 1

5 points

Iphone drop / not switching on

I dropped my iphone 5 (fully updated) from a couple of feet last night. After veeery slowly running out of battery, it doesn't turn on, nor does the PC recognise it. However, when connected to power, it still 'charges'.

I changed my battery two months ago (very carefully), but the battery cable had a very small cut. It worked very well, so I assumed it was fine. After the drop, the phone's charge wouldn't increase, even while indicating that it is charging. After that, the phone started switching off and rebooting more and more often, while staying at a 3-4% charge. Opening my phone today, I noticed the cut had gotten bigger. So I changed the battery again, turned the phone back but the charge was still 3% and it wouldn't charge. It has now turned off.

I've tried resetting (only thing to do in this situation?)

Can you help?

Posted on Jun 25, 2014 9:45 AM

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Answer 1

Jun 25, 2014 9:59 AM in response to wanbam

Go to the Apple store and purchase yourself an new iphone 5.

Since you open your phone Apple won't touch your iphone and you probably won't qualify for an out of warranty replacement, which would've cost you $269 U.S.

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Answer 2

wanbam Author

Level 1

5 points

Jun 25, 2014 10:18 AM in response to razmee209

Thanks.

I am looking for a DIY solution, honestly. Or at least to know what the problem is.

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Answer 3

wanbam Author

Level 1

5 points

Jun 30, 2014 7:25 AM in response to wanbam

UPDATE: It is very confusing and runs counter to all the advice I have received so far.

A small recap:

- 2 months ago: replaced original apple battery (myself) with a sub-standard one with a small rip.

- last week: dropped the phone, causing the rip to grow and rendering the battery useless. Replaced battery with a new apple-certified battery (done in a shop). Phone died once battery ran out, would not take charge, would not be recognised by PC but would display "charging" when plugged in.

- today: re-replaced the original apple battery (myself) and everything seems to be working and charging as it should.

Was the problem with the new-shop-replaced-apple-certified battery? Or was it a problem with the Logic Board (in which case, the phone working is an anomaly and will stop working at any time, or with the next shock)?

OR is Apple messing with us and programmed the phone to not accept replacement batteries?

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Answer 4

wanbam Author

Level 1

5 points

Jul 8, 2014 12:50 AM in response to wanbam

just because I don't like leaving forum posts unsolved:

The replacement, shop-replaced, battery was faulty. The phone is fine. No need to buy a new phone. No need to cry over having voided my warranty.

I realise nobody is reading this post anymore (as if somebody was reading it in the first place), but one day, somebody might.

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