Apple Event: May 7th at 7 am PT
I upgraded a mac mini server from 10.8.5 to Mavericks 10.9.3 a week ago. Most services seems to work fine, except Profile Manager won’t load. I just get a blank page in Safari. MyDevices works fine. I don’t know why.
Logs?
Is the last line the key here?
From System Log:
Jun 26 21:10:01 --- last message repeated 1 time ---
Jun 26 21:10:01 MyServerDomainName kdc[90]: Need to use PA-ENC-TIMESTAMP/PA-PK-AS-REQ
Jun 26 21:10:01 MyServerDomainName kdc[90]: AS-REQ MyServerDomainName$@MyServerDomainName from 127.0.0.1:63735 for krbtgt/MyServerDomainName@MyServerDomainName
Jun 26 21:10:01 --- last message repeated 1 time ---
Jun 26 21:10:01 MyServerDomainName kdc[90]: Client sent patypes: ENC-TS
Jun 26 21:10:01 MyServerDomainName kdc[90]: ENC-TS pre-authentication succeeded -- MyServerDomainName$@MyServerDomainName
Jun 26 21:10:01 MyServerDomainName kdc[90]: Client supported enctypes: aes256-cts-hmac-sha1-96, aes128-cts-hmac-sha1-96, des3-cbc-sha1, arcfour-hmac-md5, using aes256-cts-hmac-sha1-96/aes256-cts-hmac-sha1-96
Jun 26 21:10:01 MyServerDomainName kdc[90]: Requested flags: forwardable
Jun 26 21:10:01 MyServerDomainName kdc[90]: TGS-REQ MyServerDomainName$@MyServerDomainName from 127.0.0.1:50234 for host/MyServerDomainName@MyServerDomainName [canonicalize, forwardable]
Jun 26 21:10:01 MyServerDomainName kdc[90]: TGS-REQ MyServerDomainName$@MyServerDomainName from 127.0.0.1:59712 for host/MyServerDomainName@MyServerDomainName [forwardable]
Jun 26 21:10:01 MyServerDomainName kdc[90]: TGS-REQ MyServerDomainName$@MyServerDomainName from 127.0.0.1:64066 for ldap/MyServerDomainName@MyServerDomainName [canonicalize, forwardable]
Jun 26 21:10:01 MyServerDomainName kdc[90]: TGS-REQ MyServerDomainName$@MyServerDomainName from 127.0.0.1:58774 for ldap/MyServerDomainName@MyServerDomainName [forwardable]
Jun 26 21:10:01 MyServerDomainName kdc[90]: AS-REQ MyServerDomainName$@MyServerDomainName from 127.0.0.1:62806 for krbtgt/MyServerDomainName@MyServerDomainName
Jun 26 21:10:01 --- last message repeated 1 time ---
Jun 26 21:10:01 MyServerDomainName kdc[90]: Need to use PA-ENC-TIMESTAMP/PA-PK-AS-REQ
Jun 26 21:10:01 MyServerDomainName kdc[90]: AS-REQ MyServerDomainName$@MyServerDomainName from 127.0.0.1:58387 for krbtgt/MyServerDomainName@MyServerDomainName
Jun 26 21:10:01 --- last message repeated 1 time ---
Jun 26 21:10:01 MyServerDomainName kdc[90]: Client sent patypes: ENC-TS
Jun 26 21:10:01 MyServerDomainName kdc[90]: ENC-TS pre-authentication succeeded -- MyServerDomainName$@MyServerDomainName
Jun 26 21:10:01 MyServerDomainName kdc[90]: Client supported enctypes: aes256-cts-hmac-sha1-96, aes128-cts-hmac-sha1-96, des3-cbc-sha1, arcfour-hmac-md5, using aes256-cts-hmac-sha1-96/aes256-cts-hmac-sha1-96
Jun 26 21:10:01 MyServerDomainName kdc[90]: Requested flags: forwardable
Jun 26 21:10:01 MyServerDomainName kdc[90]: TGS-REQ MyServerDomainName$@MyServerDomainName from 127.0.0.1:57894 for host/MyServerDomainName@MyServerDomainName [canonicalize, forwardable]
Jun 26 21:10:01 MyServerDomainName kdc[90]: TGS-REQ MyServerDomainName$@MyServerDomainName from 127.0.0.1:61024 for host/MyServerDomainName@MyServerDomainName [forwardable]
Jun 26 21:10:01 MyServerDomainName kdc[90]: TGS-REQ MyServerDomainName$@MyServerDomainName from 127.0.0.1:57243 for ldap/MyServerDomainName@MyServerDomainName [canonicalize, forwardable]
Jun 26 21:10:01 MyServerDomainName kdc[90]: TGS-REQ MyServerDomainName$@MyServerDomainName from 127.0.0.1:63053 for ldap/MyServerDomainName@MyServerDomainName [forwardable]
Jun 26 21:10:05 MyServerDomainName servermgrd[158]: servermgr_swupdate[INF]: Verifying Software Update catalog configuration.
Jun 26 21:10:09 MyServerDomainName servermgrd[158]: --Module servermgr_history's response has retain count of 3.
Jun 26 21:10:26 MyServerDomainName servermgrd[158]: --Module servermgr_devicemgr's response has retain count of 3.
Jun 26 21:10:42 --- last message repeated 3 times ---
Jun 26 21:10:42 MyServerDomainName servermgrd[158]: servermgr_postgres_server: missing postgres config file: /Library/Server/PostgreSQL For Server Services/Config/com.apple.postgres.plist
The relevant log would be the "Service Helper Log."
Thanks for helping me.
From the Profile Manager Service Log:
[464] [2014/08/04 08:02:27.495] I: Rendering /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/public /404.html (404 Not Found)
From the Service Helper Log:
1:: [183] [2014/08/04 11:56:52.344] Incoming request: readSettings
1:: [183] [2014/08/04 11:56:52.935] Incoming request: readAppDistributionSettings
1:: [183] [2014/08/04 11:56:53.228] Incoming request: readSimplifiedDeviceEnrollmentSettings
Now 12 minutes later Safari is still trying to load Profile Manager (have not timed out).
From the Device Server Log:
0::Aug 04 12:04:41.812 [68211] <MyIP> {SendFinalOutput (common.php:442)} Completed in 8ms | 403 Forbidden [https://MyDomainName/devicemanagement/api/device/checkin]
This thread describes the exact same problem as mine:
When I use localhost/profilemanger it works, but not when I use mydomain/profilemanager or ipaddress/profilemanager.
Any suggestions?
Have you had any luck with this? I'm having exactly the same issue.
Profile Manager page times out/blank page
