Movies - Download Problem

im having a problem with being able to even purchase any movies, i am looking at purchasing pineapple express and wen i go to click on "Buy Movie" it does nothing, i sit at the same screen and nothing happens, i know the computer is not frozen because i am able to click off that screen and go back to the store but i am not able to do anything, any help??

Arg...this downloading error is realy **ing me off.

Ive been tryin to download 'full metal jacket' and it comes up with that stupid 'error 8008' ive tried the whole chack purchases thing, and it still does it. I did what the support thing on this site said to do, which is delete it from the downloads file and start again, but it still happens. Does anyone Know how to solve this problem at all?

hello, i thought this might come under the same banner...

i have just bought a film and i had £12.64 on as store credit/ voucher. and i bought a film for £6.99 now according to my calculations this shoulf still leave me with over £5 still left on my account. however i seem to have been overcharged and i would lie to know how i can get back my money!

I purchased Across the Universe, it took an hour to download, then it wouldnt transfer to my iPod, I got a message saying it didnt transfer because I am not authorized to play it on my computer...what does that mean? Why am I suddenly not authorized to play it on my computer? I dont want to play it on my computer, I want it on my iPod so I can watch it there, can anyone help me out with this issue? Thank you very much.

All I really want to know is if You had to pay for the download all over again? I just paid 14.99 for Pineapple express... it took 5 hours to download... I even watched the first 5 minutes of it before it finished downloading. I left then came back and it was gone. I was charged for it, but I can't find the movie anywhere. I just want my money back after reading all the horror stories on this page.

I think that you (tylergirl) might not have your itunes account authorized for your computer. Which is weird. Try to click on store on the toolbar while in itunes and then click authorize account.
If that doesn't work, i would just email tech support. Thats a pretty interesting problem you got there.

Sometimes if you just play a few seconds of your purchase, it will then transfer to an ipod.

I was getting the same error (8008) on repeated attempts to download a music video. The solution to deal with a -50 error cleared it up for me, even though the error number is different. I deleted the temporary file (partial download must have been corrupt) and started the download from the beginning using "Check for recent purchases". See details in the article at

http://support.apple.com/kb/TS1583?viewlocale=en_US

I also quit browsing around the store while the re-download was running so that the computer could have full bandwidth and focus its full attention on getting the file, which I figured wouldn't hurt. The download was successful after following the instructions in the link above. In step 2 it doesn't say what to do if you have a Mac, in this case use the Windows Vista instructions to identify the directory to discard (titleOfDownload.tmp) since Mac OS and Vista use the same directory naming style for their temporary files.

i started downloading children of dune, one of my favorite movies which i havnt seen in a long time. it was going at a rate of 2 kbs which for 10$ is dang sluggish, which annoying me but i could deal with that until itunes crashed and i had to start all over. shouldnt they have fixed these problems by now?

i dont know whats wrong with it cause i tried getting another movie and it went 400kbs no problem........

I just bought "Nick & Norah's Infinite Playlist". I know I bought this because money was deducted from my account. HOWEVER. It didn't download. It didn't register in my recent purchases log. It's not in my movie folder, or anywhere else on my computer. I reported a problem, but I'm still kind of angry. This isn't the first time this has happened either. Help?

I have a similar problem when renting movies. It has now happened with the last two that I tried to rent. Apple support (if you can call it that) has been no help whatsoever. Very frustrating.

Unless they fix the problem, I'll stop renting movies from them. It does not happen when buying movies or TV shows, just when renting movies. After four or so hours, when it appears to have completed the download, the following error message shows up:
We could not complete your iTunes Store request. An unknown error occurred (-42110).
There was an error in the iTunes Store. Please try again later.

Trying again later never helps. The last time it happened they refunded my money and said they removed it from my downloads but it is still there. Now it has happened again. Support just copies and pastes canned replies. Based on my experience they don't even read the emails. Perhaps they're scanned for keywords so the "appropriate" canned reply can be pasted in. Very unprofessional, offensive to customers, and shameful actions on Apples part. I thought Apples customers paid extra for quality. iTunes Store is far from being a quality service.

You must have missed the posts I read, which indicated that Apple was pretty responsive about making the movie available for re-downloading if you just let them know you had a problem.

I did observe that the vast majority of people with these problems are running Windows, and the vast majority of Windows machines run anti-virus software which notoriously interferes with other things, or are infected with malware (or both).

How does that work on your iPod?

I don't know why I can not buy from ITUNes Store from my apple tv using my ID and password that work well from my computer and Iphone. Can anybody help me?

I bought a Music Video off iTunes with my old computer. At Christmas time I bought a new one and I'm currently moveing my music. Sadly my video will not burn as a video but only audio. I tried using a DVD disc and that didn't work. I tried manualy coping the file and nada. I'm starting to get frustrated and could some help. Anyone got any ideas?