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I know how to fix the iTunes 7 / firmware ver. 1.2 freeze problem

Many of you (like me) are having major headaches because of the new updates that Apple has been releasing (i.e. iTunes 7). So far I only know that this affects the Video iPod, but this could very well fix other models too.

Here are some symptoms of what the following will fix, and what you most likely have already done to try and fix it.

- iPod keeps freezing after a few seconds ever since you updated to iTunes 7 and/or iPod software ver. 1.2.
- iPod will remain in Do Not Disconnect mode even after ejecting or disconnecting
- A forced reset does not fix it, as it repeats the above.
- Restoring the iPod through iTunes does not help

So, here's what to do.

The old iPod updater software is how you will fix all of this. Unfortunately, because iTunes 7 thinks that it's better and more up to date, it will prevent you from opening the old version of the software if you still have it on your machine.

So first of all, uninstall iTunes 7.0. (You do not have to remove your library information, just the software.) Restart the computer.

If you still have the old iPod updater, try it and see if it runs. If it does, read on. If not, skip to the next paragraph. So, if it does run, simply hit Restore and you can go back to a previous version of the firmware. I believe that Apple discontinued the firmware page since releasing iTunes 7. Look around some search engines like Google if you really want the latest firmware.

Take out the installation CD that came with your iPod. Run it and it should install the old iPod updater along with iTunes 6.x. iTunes 6.x cannot run since iTunes 7 changed your libary's formatting, but that will not be a problem. Run the Restore process in the old updater and it should be alright for you to start loading your stuff on again without problems.

Since iTunes 7 reformatted your libary listing, iTunes 6 will no longer work. However, you can still use it by reinstalling iTunes 7. Just make sure you do the following.


TO KEEP THE SAME THING FROM HAPPENING AGAIN

iTunes 7 is actually alright. It's the updater part of it that will screw up your iPod.

- iTunes 7 will tell you that a new iPod software version is available when you open it.
- Check the "Never Ask Again" box and click Don't Install.
- When you sync your iPod to your computer, NEVER touch the Version section when you're changing your iPod's settings. Everything else is alright to work with.
- Everything will work fine as long as you never update the iPod's software via iTunes, at least until the programmers can fix this issue in a later release or patch.

I hope this helps out a lot of you. Pretty lame of Apple to miss something this big during debugging.

Custom Windows XP

Custom, Windows XP

Posted on Sep 14, 2006 6:15 PM

Reply
63 replies

Nov 19, 2006 8:28 PM in response to Bushido Philosopher

Hi, This is a major pain as you say. I just did the same update because it popped up. The video is jumping/distorted and the tunes do not play. So I restored using the current updated software. So the ipod has no music at all and is back to the original settings with the jumping/distortion still occurring. So given your response should I uninstall and install the old software? You indicated that it will not effect the music library that is on the computer?

IBM T30 Windows XP

IBM T30 Windows XP

I know how to fix the iTunes 7 / firmware ver. 1.2 freeze problem

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