IOS 7.1.2 is buggy, don't update

After updating to 7.1.2 phone started to randomly restart for a couple of hours, then finally it shut off. Now its stuck in the "Connect to Itunes" and wanting me to restore to factory then restore. Great. Thanks. Luckily I have an iCloud backup this morning, but I'll have to reinstall all the apps. For what I've seen so far, this update is buggy, install at your own risk.

Posted on Jul 1, 2014 3:58 PM

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299 replies

Aug 4, 2014 5:15 AM in response to betaneptune

betaneptune wrote:


I don't want to make changes that are not tested or supported by Apple. I want them to test and support the changes I want to make!


I hear you can install any version of Android you want on any Android phone -- well, if the phone supports that version, I think. Doesn't seem to be a problem for Google.


I understand that you can't downgrade. I'm not saying Apple doesn't tell you that. I'm just saying I wish you could.


I already tried to reinstall. I connected the iPad to my Mac, and in iTunes clicked "Restore iPad". Somewhere along the way I got "Unknown error 3004." Nice.


Read your post.


Tried it again. This time the $#1t worked! Strangely, I had TV shows unchecked. So it seems to be at least partly my fault. Still, for a company that's sitting on billions of dollars it doesn't even know what to do with (except to pay lawyers and accountants to find ways to reduce their tax liability so as to make even more billions they don't know what to do with), the products really ought to be better than this. (I'll have to see if Safari still keeps crashing periodically, which it didn't do in 7.1.1, and check if I don't have to tap "Recommend" n times just to recommend a comment in a NY Times article. The screen or link even "blinks" and still it doesn't take most of the time.)


BTW, there was a feature of iOS 7 that no reset would fix. When you adjust the volume while watching a video, the stupid speaker-volume icon comes up and blocks your view -- right smack dab in the middle of the picture! I'm watching a show and it blocks a good chunk of the picture! In iOS 6 you also had that, but at least it was a little bit translucent -- but in iOS 7 it is totally opaque, and in both cases it stays up way too long. Now the scroll bar in the dictionary in iBooks has to be hidden. It's not really ugly or distracting, but it's somehow considered too big and ugly to leave unhidden. It was weeks before I discovered I was missing parts of definitions! But the way-bigger-than-needed speaker-volume icon -- _that_ has to block your vision, making you miss part of the video, and somehow it's perfectly fine. Only a downgrade would have fixed that. Astonishingly, after complaining about it in the feedback section, they actually fixed it in 7.1 ⚠ I couldn't frickin' believe it! Instead of the stupid speaker-volume graphic, you now get the top and bottom control "bars." Still not what it should be, but much, much better. With a downgrade I could have fixed it in an hour. (OK, the 7.1 fix was far, far better, to say the least. But I had to wait for it.)


(I don't see why so much has to be hidden. It seems you're expected to waste time (while increasing your chances of developing RSI) looking for things with your fingers or mouse pointer rather than with your eyes. Your eyes are FAR more efficient at scanning. It's still "Let your fingers do the walking." C'mon! We're past that now.)


Oh, when playing music you still get the stupid speaker-volume graphic, but that's not nearly as bad as blocking a video.


Thanks for your help! (^_^)



Apple's not going to test procedures that they already know are invalid procedures. Downgrading the iOS causes problems. Ask anyone that's used an unauthorized method to do so, and odds are they experienced one or more of the problems I described. It would be a waste of time, money and effort for Apple, so don't expect them to do so.


As far as your iTunes error 3004? What research did you do about that? Here, let me: [Resolve iOS update and restore errors - Apple Support]


Resolve network errors

Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200, or "There was a problem downloading the software," or say the "device isn't eligible for the requested build.". These alerts mean that your computer is either having difficulty contacting the Apple update server or communicating with your device.

Check your computer for software or settings that might cause communication issues between your computer and Apple or between your computer and your device.


Also: [Error 3194, Error 17, or "This device isn't eligible for the requested build"]


Symptoms

If iTunes can’t communicate with the update server, you may see one of these messages:

  • Error 17
  • Error 1639
  • Errors 3000-3020
  • Error 3194
  • Errors 3100-3999
  • This device isn't eligible for the requested build


Safari, like any other web browser, can crash because of the communication with the website. Doesn't mean the web browser is at fault. There are two websites that I visit periodically that often cause a glitch with my browsers. But my browsers work just fine on other websites. Basic logic dictates that if the issue only occurs under a specific condition (i.e., when I play one particular video on YouTube, my browser crashes, but every other video on YouTube I try works fine), then the root cause is related to that specific condition. My car shimmies left & right when I drive over one patch of road. My TV has static when I'm tuned to one particular station. It's not the car, it's the section of road. It's not the TV, it's that one channel.


Step away from emotionalism for a moment, look at things in a logical manner, and then address the issues. That's how you troubleshoot technical issues.

Use tools, not tears.

Oct 4, 2014 10:11 AM in response to TJBUSMC1973

Yes because everybody first looks up the support section, (dated Aug 2014, though I am sure prior versions may have been there earlier), on any activity before pursuing it; as the diagram from your link shows, there still appears to no such warning where it actually makes the most sense, and actually might be clearly seen prior to undertaking the first encrypted backup.


User uploaded file

As can be seen in this other thread it is a quite common and very annoying issue with 404175 Views


Re: Lost Password to iPhone Backup

Jul 4, 2014 8:02 PM in response to cafiola

Do a reset, press power and home button all together until you see an apple logo.


If every time you reset it appears a logo of iTunes it means the device is in recovery mode and the update wasn't installed properly.


to fix that please follow the steps i provided on the 1st page.



Here you have some articles for you - Use iTunes to restore your iOS device to factory settings


If you have any problem downloading the update just contact applecare cause an exception is made when its about the recent updates, even if you are out of phone support and warranty of apple.

Jul 10, 2014 5:24 PM in response to enosmac

I Guess you all really think that Apple doesn't read everyones post on here as a couple of smart ***'s keep on saying on here!!


Well your wrong cause I received a email from Apple Support Team stating:


"Thanks for participating in the Apple Support Communities.

We removed your post Re: IOS 7.1.2 is buggy, don't update because it contained inappropriate language or comments. We understand wanting to share experiences, but these forums are meant for technical questions that can be answered by the community.

We won’t tolerate flames, inappropriate statements, material, or links. You can read our submission guidelines here:

Apple Support Communities - Terms of Use

https://discussions.apple.com/static/apple/tutorial/tou.html

I’ve included a copy of your original post below.

Thanks,

Apple Support Communities Staff"


& so I gave them a piece of my mind.

Jul 10, 2014 6:00 PM in response to Local500

Local500 wrote:


I Guess you all really think that Apple doesn't read everyones post on here as a couple of smart ***'s keep on saying on here!!


Well your wrong cause I received a email from Apple Support Team stating:


"Thanks for participating in the Apple Support Communities.

We removed your post Re: IOS 7.1.2 is buggy, don't update because it contained inappropriate language or comments. We understand wanting to share experiences, but these forums are meant for technical questions that can be answered by the community.

We won’t tolerate flames, inappropriate statements, material, or links. You can read our submission guidelines here:

Apple Support Communities - Terms of Use

https://discussions.apple.com/static/apple/tutorial/tou.html

I’ve included a copy of your original post below.

Thanks,

Apple Support Communities Staff"


& so I gave them a piece of my mind.

Yep, your post would have been reported by other users, and thus taken down by the forum moderators and reported to Apple.


Normal procedure.


Pete

Jul 12, 2014 11:47 AM in response to NenaAng

NenaAng wrote:


It seems your post was indeed warranted...had no problems updating iPad mini & iPhone 4s but my 3rd gen iPad has to be restored, which means I will lose my photos! What a drag! Ugh!


Then just restore from your backup that you made prior to updating, as recommended by Apple:

Update your iPhone, iPad, or iPod touch - Apple Support


Here are some things to check before you get started:

Back up your device to iCloud or iTunes.


You did make a backup first, right?

Aug 5, 2014 6:29 AM in response to TJBUSMC1973

"TJBUSMC1973 Aug 4, 2014 12:58 PM
in response to SusanInSFL

SusanInSFL wrote:


I've had problems with almost every update, to the point that when I attempted to restore, it installed duplicate music files and boy, was THAT a pain in the butt to clean up!


That's an issue with syncing with iTunes, not the iOS itself.

Resync your music via iTunes again"


Didn't work. I've had iPhone since 2007 and there's ALWAYS been an issue with system updates. Most times I have to call unhelpful 'techs' who always want to wipe and start from scratch, rather than repair the damage done by the updates.

Aug 5, 2014 4:55 PM in response to IdrisSeabright

Meg St._Clair wrote:


betaneptune wrote:


Now if you want to explain _why_ the OS was designed this way, I'm all ears.

No one here could answer that question without indulging in speculation, something that is prohibited here. If you want Apple to know how you feel about the matter, submit your feedback here:


http://www.apple.com/feedback

OK. But I also want an answer.

Aug 5, 2014 5:02 PM in response to betaneptune

betaneptune wrote:


Meg St._Clair wrote:


betaneptune wrote:


Now if you want to explain _why_ the OS was designed this way, I'm all ears.

No one here could answer that question without indulging in speculation, something that is prohibited here. If you want Apple to know how you feel about the matter, submit your feedback here:


http://www.apple.com/feedback

OK. But I also want an answer.

But you are not going to get one.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IOS 7.1.2 is buggy, don't update

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