iOS 7.1.2 wifi problems after update (iPhone 5S)

That is evil of the genius rep to say so, they as in Apple have already confirmed and many others with half a wit already know it happened after the update

So there is no hardware issue until the update created the hardware issue failure... the phones being out of warranty is one thing, the other is a defective update that creates a phone to get damaged from their update. the hardware was fine before the update. and hundreds of thousands have witnessed.

Time for a class action to remedy this genius , which is why i cannot understand or like people who kiss butt at the expense of others.

Same issue here, worked fine before update now will not connect to home bt router, but will connect to same router using bt open zone. Also battery power. Is diminishing rather fast!!!

This has caused a lot of heartache in my household. The solution that finally worked for us was to assign static IP's to our phones (we have two 5s that are on 7.1.2.) Now we're on consistently. Every now and then there's a drop, but an on/off reset or resetting the router will take care of it, and that doesn't happen too often...

...until tonight, when I thought I'd lost my mind, because I could not get my phone on the LAN. Resetting phone, resetting router, ad nauseam did not fix it. Finally I decided to "forget this network," delete my IP reservation on the router, and start over. Well, then I couldn't get on the network at all. I discovered in the DHCP a DNS number that was entirely incorrect. No idea how the phone got that number; it seemed to have created its own. Once I saw that and corrected it, I was able to log on, re-enter the static IP on the phone and router, and now I'm fine.

One weird thing is that I don't have this problem at work - that is, I don't have to assign a static IP on the router there. It never drops at any public wi-fi hotspot. It's only at home that my phone fights the router. Anyone have an idea as to why that could be?

Based on the limited information in this post, I would be willing to say it has to do with your home router. Since you are connecting at work, and connecting at public Wi-Fi, the only change in the configuration here is the router creating the network. I've never had to create static IP for my phone, but at times if you do, it can create additional issues if you have numerous devices using your network, especially if you connect and disconnect those devices. The phone can be off the network and another device connects and can be given the IP address you have assigned to the phone.

I would try checking with the router manufacturer and see if they have a firmware update for your device. What brand of router is this? Is this a modem/router combination from an ISP? I only ask as Xfinity provided devices can have Wi-Fi issues despite the fact they recommend that you use their device rather than a stand alone router attached to it.

This is clearly an Apple issue. I have a 5 and 5s and ipad 4th gen. The 5 and 5s updated to 7.1.2. Both have horrible wifi issues. The 5 is the worst. I need to be right next to my router to connect. My ipad is at 7.1.1. No issues at all. When my phone(5) I had no issues. It was only after I upgrade to 7.1.2. In most cases I can't connect to public wifi spots. tried best buy, couple of coffee shops I have never had an Issue With. This is an Apple issue. my phone is out of warranty so I'm screwed. All because of a firmware update. Again 0 issues before upgrade. Maybe ios8 will fix it? Doubtful. It's gotten so bad I'm thinking of switching to Andriod. Isn't this why Apple has tight controls on hardware and software? I'm not an Apple fanboy but believe they make a good product.

I am not denying that you are experiencing issues. However, I have an iPhone 4S, a 5C and a 5S, all are running the latest iOS. I have a Linksys router here at home and none of the devices are having any issues connecting and maintaining on 2.4Ghz. I can actually remain connected outside my home and the router is on the 2nd floor of the house.

I agree I doubt iOS 8 will do anything, since I believe it is something with your device. While you may disagree the only true test of that is to restore the device as new and then before loading anything on it, attempt to connect. Your reporting that you have difficulty connecting to public Wi-Fi also leads me to believe it is possible that your Wi-Fi chip is failing in the 5. While this was something that was occurring with the 4 and 4S when the new iOS were loaded, it could very well have crashed your Wi-Fi chip as well. You have the option to make an appointment at the Genius Bar to have the hardware checked. While the 5 is out of warranty, you can qualify for an out of warranty replacement which is significantly less money than a new phone. the 5S should still be under warranty and if there is something wrong with it, then they may replace it.

If you should decide to switch to Android that is well within your rights and your decision. As a user, that decision doesn't matter to me, as I am just trying to provide you with troubleshooting steps for your phone. It does, however, appear that you have made up your mind that the failure is Apple's fault.

Well it is Apples fault For the most part. My 5 was working fine, before going to 7.1.2. I almost wish they. Would sign 7.1.1 so I could try downgrading. I have tried all of steps for troubleshooting. Even blew away the phone and started new. Same issue. What in their prococess that hurt my wifi chip? Might of been the process of burning in or something. Never the less is severely weakened my wifi . And it's not the router, I have several devices with weak wifi adapters (ps3 60gb) that work great and intel n1030 wifi adaptor that work fine. There are 7 -8 pages in this thread with people having the same issues as me. You would think Apple would at least address it. I know thier busy with ios8 and iphone 6 release but at least address it. i haven't made a decision yet on tht upgrade, just more reluctant to get apple again.

The 7-8 pages of this thread contain a lot of people posting multiple times. This is not a widespread issue. It's a rare issue, usually related to hardware.

If you've done the troubleshooting, and it still doesn't work, then the device needs service. It's a rare issue. You pulled the short straw. I know it *****, but that's called reality.

Apple does not participate in the forum. And as TJBUSMC1973 states, much of it is repeat posts and attempts to help people fix the issue. If you want to tell Apple what you think, then use the feedback page, http://www.apple.com/feedback and click on the appropriate link.

reality? Please my phone was working correctly before the 7.1.2 update. I use WiFi constantly because my data package is small. And it sounds like the issue the phone will get replaced for a price. I think truly crappy that their software update broke or the process broke something in my phone. If you look back at other posts, some people had the same issue got it replaced and flashed to 7.1.2 and it still happened. I don't think this is rare as you think, I'm not saying is a wide spread problem but curious why Apple hasn't addressed this one way or the other.

Chris this is something that I will do. I would assume that they wouldn't participate in the forums, but someone on their side must be reading them. I would think. Thanks

My daughter's wifi started working today. We turned it off to conserve battery, and it's been about 2 weeks with wifi turned off. Tried it on a whim, and now it's working.

I have an iPad Air, purchased about a month ago, this is running 7.1.1 with no issues. However, I upgraded my iPhone 5 to the 5s on 22 August, this is running 7.1.2 and only today has it decided it doesn't want to connect to my wifi. I contacted my internet provider who confirmed the router was running correctly, he then could see that I had my iPad connected. Really peed off as I use my phone a lot on my broadband connection. I have tried to 'forget this network' and also 'renew lease' but to no success. I think I'm going to have to take it back to the shop if it carries on. Can anyone offer any advice as to what I can try?

Apple need to sort their issues out or they are going to lose a lot of custom from people!

PorkChopExpress69 wrote:

reality? Please my phone was working correctly before the 7.1.2 update. I use WiFi constantly because my data package is small. And it sounds like the issue the phone will get replaced for a price. I think truly crappy that their software update broke or the process broke something in my phone. If you look back at other posts, some people had the same issue got it replaced and flashed to 7.1.2 and it still happened. I don't think this is rare as you think, I'm not saying is a wide spread problem but curious why Apple hasn't addressed this one way or the other.

My phone was working correctly before the iOS 7.1.2 update. It is also working correctly after the update. Therefore, the update caused no problems.

That's the same logic you're using, except you have nothing but circumstantial evidence to support your claim, and a lack of understanding of how the hardware & software interact.

It's like a caveman watching an astronaut use a match to start a fire, and thinking that the astronaut has magic powers. You simply don't understand how it works. That's not intended as an insult. That's just simply the situation. You don't have a grasp of how software & hardware interact, and so you're jumping to ignorant conclusions. If it was the iOS update that caused the issue, then all other devices running the same iOS would have the same issues. It would be like a blood transfusion of diseased blood. Everyone that got that blood would have the disease.

It is as rare as I think, because I've been following this particular issue for years. You've only recently experienced it. The vast majority of users have no problem.

And as far as Apple addressing the problem? Um, they have: iOS: Wi-Fi settings grayed out or dim - Apple Support

There's an article explaining how to address the issue. There's a support structure of Apple Stores and Apple Support. There's the in-warranty replacement program and the out-of-warranty option.

Exactly what kind of response are you expecting? Better yet, provide your expectations to Apple directly. Contrary to your belief (again, against all information to the contrary, such as the terms & conditions of this forum), Apple doesn't review these forums for feedback. That's why they made the feedback channel: www.apple.com/feedback.

Wow what a snobbish iSheep. Its great that you following this for years... I'm happy for you. Did you see the post above your? Their having the same issue..... Try Google, reports are out there, of this issue. Not the graying out, actually connection issues. As for the feedback, I will be using that, didn't know about it. But thanks for your input anyway..... 😐