6 Replies Latest reply: Jul 3, 2014 1:51 PM by spicone
spicone Level 1 Level 1 (0 points)

Hi support,

 

I have updated my iPod Touch with the last update on 7.1.2. Before ending the process it shows me the "iTunes to connect" screen - and that is all.

 

I can't do anything now with my device, if reconnected with iTunes it will reset my device and delete all my data.

 

The problem I have is, that I don't have an actual BackUp of it, so I hope you could tell or show me a solution to access my photo and video data.

 

I tried different things with different button combinations, no result

 

I hope you could help me.

 

bye

Stefano