Freezing during update iPod for new ios

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Level 1

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Freezing during update iPod for new ios

I was offered to update IOS for my iPod. On white-black screen appears Apple logo and Downloading started. The first step was completed. During next step process was freezed. I can not switch of by power button.

Posted on Jul 5, 2014 5:32 PM

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Answer 1

matt00

Level 5

4,041 points

Jul 8, 2014 8:16 AM in response to alekseyd42

Hey alekseyd42,

Thanks for the question. It sounds like you are experiencing issues updating your iPod. The following resource may provide a solution:

If you can't update or restore your iOS device

http://support.apple.com/kb/HT1808

Thanks,

Matt M.

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