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NOWOOL Author

Level 1

0 points

Fix for distorted sound in itunes ver 7.0

Right-click your mouse button on the quicktime icon in your system tray, then click on quicktime preferences in the popup menu that shows up,...then click on the audio tab(it'll be on the top next to the other ones)....then change the sound out rates to the following:

rate:48kHz or less
size: 16 bit

then click the apply button on the bottom.

then restart your iTunes.

A rather simple fix but it's surprising Apple didn't come up with it on their own. Hopefully one of the Monkey's in charge of coding the most unwanted Quicktime will eventually fix the problem so it supports 24-bit sound.

lemme know if it works for you. 🙂

self built Windows XP Pro creative x-fi, amd 3800x2, nvidia 7900gt
self built Windows XP Pro creative xfi, amd 3800x2, nvidia 7900gt

Posted on Sep 15, 2006 7:42 AM

203 replies

Lugo

Level 1

0 points

Sep 21, 2006 10:00 PM in response to NOWOOL

I have a Creative Audigy 2 ZS, and it worked great for me.

My settings were on 96 kHps / 24 bit / 5.1 audio, and I upgraded to 192 kHz / 24 bit / 5.1 audio (as the box say it supports). Actually I didn't think it would work (because I was tuning it up instead of something smaller), but it did!
What is actually more impressing, the audio is noticeably crisper, clearer, and overall balanced. My home theater now gets some quality workout as the bass is not as obtrusive anymore.

Thanks!
(i just registered to thank you actually, thruth is i'm impressed on what I'm hearing).

-A.

Sep 21, 2006 10:19 PM in response to Lugo

I have a Creative SB Audigy 2 ZS.

This fix worked for me. Sampling rate above 64 kHz causes a "skipping" sound. Sampling size above 16 bit causes horrid "scratching" distortion (almost unlistenable).

Of course, my hardware supports sampling rates to 96 kHz and 24 bits, but don't tell that to Apple 🙂 I assume they will fix this shortly.

By the way - I since the poster directly above me has the same soundcard, I tried setting my Quicktime prefs to the same settings that he said worked for him. They do NOT work for me - same heavy scratching and skipping noise until I reduce sampling to 64 kHz and 16 bit (or less).

sytoon

Level 1

0 points

Sep 22, 2006 12:44 PM in response to Colin Taylor

Thanks mate this worked for me, and yes it is wrong and i hope they sort it out soon.

Sep 22, 2006 7:52 PM in response to NOWOOL

THANK YOU SO MUCH!

I'd ripped some audio files from a video of my Dad. He died last May & when the update started messing with things I was certain the files were lost for good. THANK YOU SO MUCH!

Sep 22, 2006 8:41 PM in response to NOWOOL

HOLY!!!Too many views.
Must be the digg effect!
Bet this 7 stuff gets patched fast.

Blueeyez

Level 1

0 points

Sep 22, 2006 8:44 PM in response to Spikeles

This worked...wow. Thank you. Is this going to be permanent though? I hope so. Again, thank you so very much!

DaGoofs

Level 1

0 points

Sep 22, 2006 8:53 PM in response to NOWOOL

Worked for me! Thanks so much!

coolady

Level 1

0 points

Sep 22, 2006 9:36 PM in response to NOWOOL

THANKS ALOT YOUR SUGGESTIO WORKS

PartyBob

Level 1

0 points

Sep 23, 2006 1:27 AM in response to NOWOOL

Did this, didn't work. Last night spent two hours on it, got distorted sound to come out; tonight, nothing. I've removed/reinstalled both iTunes and QT, no luck. I've found all the technical notes from Apple, done every step they suggest, nothing. DirectX is up to date, all other sound drivers are working with my card, there is absolutely no explanation for why iTunes won't work. I've deselected all the sound enhancement issues, I've adjusted the bit rate and Mhz in QT -- I quit!

PartyBob

Level 1

0 points

Sep 23, 2006 1:34 AM in response to Bonsainut

I have a Creative SB Audigy 2 ZS.

This fix worked for me. Sampling rate above 64 kHz
causes a "skipping" sound. Sampling size above 16
bit causes horrid "scratching" distortion (almost
unlistenable).

Of course, my hardware supports sampling rates to 96
kHz and 24 bits, but don't tell that to Apple 🙂 I
assume they will fix this shortly.

By the way - I since the poster directly above me has
the same soundcard, I tried setting my Quicktime
prefs to the same settings that he said worked for
him. They do NOT work for me - same heavy scratching
and skipping noise until I reduce sampling to 64 kHz
and 16 bit (or less).

I have the same sound card as you. Thanks for the input; I finally played around and after three hours, got success at 192khz and 16 bit -- the ONLY combination that works. How frickin' wierd is that?

MyMyMai

Level 1

0 points

Sep 23, 2006 2:04 AM in response to PartyBob

I've tried every possible options and a combination of audio rates, but they all didn't work...
Oh Well, you know what they say...If all else Fails remeber this, "There was an Error Between Keyboard and Chair."

Let's just cross our fingers and hope the monkeys at Apple put out a new version of iTune soon or a resolution to our bellyaches. >:3

Sep 23, 2006 2:14 AM in response to NOWOOL

Changed mine to 24 bit and it worked. Thanx

Abysal

Level 1

0 points

Sep 24, 2006 7:04 PM in response to PartyBob

I also got success @ "192khz and 16 bit". I have a SB Audigy 2 Value card with version 5.12.8.1164 drivers. I like the added features of iTunes 7 , however does it have to be such a memory hog? 65 - 110 Megs of memory usage is too much imo. The older iTunes used aroun 30 - 50 megs I think, oh well next year I will most likely run 4 GB of ram anyways.

Thanks for the temp fix. I hope Apple releaes a new version soon, this is a serious problem affecting many users.

azbobs

Level 1

8 points

Sep 24, 2006 11:10 PM in response to NOWOOL

I tried the work around from 24bit to 16 bit and put it in safemode on the apple player and now I can hearm y music but sound like it cracks and echo's now. Just very poor quality. I would load my old version but then I cannot play any of the new video's I have bought from itunes like surviror. I hope they figure this out soon. I also changed my seetings to 44hz 16bit too! At 24 bit sounds like it's blasting and cannott even make out the music.

Cheers,
azbobs

jlf1000

Level 1

0 points

Sep 25, 2006 8:09 AM in response to NOWOOL

Hi,

Thank you for posting your instructions on how to fix THAT ANNOYING SOUND when opening itunes files on version 7.0

It's working for me - and I can't wait for itunes 8.0 to come out....

Again many thanks from Rome.

Dell Inspiron 2200 Windows XP

Fix for distorted sound in itunes ver 7.0